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Brian
- 3 reviews
The simplest and most efficient way to purchase a new car
Private Fleet worked to get the best turnover price for my new i30. The supplying dealer complied with all Private Fleet requirements with the vehicle being delivered 6 weeks early. I cannot think of any part of the process that could be improved.
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VintageDomSydney, NSW
- 3 reviews
Hassle free car buying
Found the car you want and would rather not do battle with the dealers, then this is the service for you.
Consultants are helpful. I had the deal the same day.
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- Verified customer
Simply great, professional service!
After a relatively lengthy (& necessary) research into which make, model & desired features, etc, then contacted Private Fleet, who with their purchasing power, secured our nominated vehicle at the right price, within hours.
This is such an invaluable service - saving massive time & effort seeking the best deal. I find myself fully agreeing with so many accolades already posted! This is really the only way to buy a new car.
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finchSydney, NSW
Their staff HAVE TO close a sale
Knowing someone that actually works at Private Fleet, the place is a con. They treat their staff like idiots and make them feel worthless if they don't close a sale. STAY AWAY
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MarkNorth Queensland, QLD
- Verified customer
First time user of Private Fleet
This is the first time using private fleet and we couldn't be happier with the service we received. Whilst we had some minor hiccups with the Dealership the car we requested when told locally none were available was sourced by Private Fleet and delivered to our doorstep. Thanks heaps we are now looking for our second car to replace after both of our cars were written off by the Townsville Floods.
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Definitely worth it
Although I didnt end buying with them, the experience was pleasant and easy. They did manage to get an extremely good price that my local dealer struggled to beat. Highly recommended. If you dont like negotiating this service is perfect and they will get a well dicounted price.
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LeanneSydney, NSW
The best way to buy a car
I have just saved $1200.0 on the cheapest price I was able to source myself for a new mazda.
I received a phone call the same day I completed the on line form and within 2 days I had paid $1000 deposit & my car was ordered.I chose to pick up the car from the dealer myself & drove away with complete instructions on my new car & a full tank of petrol.I would definatly recommend private fleet.
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Worst deal ever
Purchased a Honda CRV. Paid $1000 deposit. They found a dealer all the way from Hamilton Honda where 2 hours drive from where based. Car need to wait for more than a month. The price they do which if you walk in any Honda dealership without negotiation will still cheaper than they offer. Sounds like why I will pay deposit for it ? As my friend work there. I finally purchased from my location dealership with a much better offer and get the car in 1 week. Contacted them to cancel the order as no point to wait for that long and paying extra. Of course they ate my deposit. One of the worst experience. Never deal with them unless you are too rich. Should just check their Facebook review as nothing positive.
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JaneCentral West, NSW
- 3 reviews
Excellent experience for buying a car
I will absolutely use Private Fleet again and can recommend to anyone thinking of buying a new car. I live in Regional NSW and to save thousands on my car purchase and have it delivered to my door was awesome.
Thanks for great service
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Stress free buying experience
The best possible price without without having to haggle with car dealers. Saved thousands. Kept me informed right through the process. Will go to Private Fleet next time I need a new car!!
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From not sure to totally won over!
My wife and I recently retired and have always preferred going to a dealer and dealing with someone we have met. We visited our local dealers and obtained the best prices available. After hearing about Private fleet we did some research and decided to give them a go and get a quote. To be honest the service we received from our local dealer group left much to be desired whilst the service from Private fleet was exemplary from the start. In addition the price they were able to negotiate was not hundreds but thousand lower than the best quote we had received!
They have completely won us over and we will be singing their praises to family and friends!
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DarrinNorth Queensland, QLD
Best car buying experience
I never used a car broker before and Private Fleet sales were outstanding. The staff are very friendly and professional. My email was replied to quickly and within a day I had the best deal on my new vehicle. I'll never go to a dealer again! Thankyou for a great experience.
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KelliSouth East Queensland, QLD
- 2 reviews
- 1 like
- Verified customer
Be very careful!
Be warned. The sales consultant did not divulge T&Cs verbally on the phone and I didn’t understand the fine print. As such I have lost $1000 deposit (non-refundable, as told by the very condescending Managing Director).
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PaulSydney, NSW
Why would you go any where else
I obtained a number of comparison prices and all were what I felt to be over the top after doing my research.I contact Damon from Private Fleet and within a couple of hours of tendering out the job, the prices came flowing in. I was very happy with the price I received and have purchased via PF.
Why would you drive around to dealers getting multiple prices when you can go to Private Fleet.
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GregBrisbane
Poor after sales service
May 2018 bought a Dmax.supposedly with 2 years FREE servicing included. Brisbane dealership says No record of this. Start to email and phone Private Fleet on 28 Jan 2022 for an answer with no reply. What sort of after sale service is this ? LOVELY !!! A quick phone call back would be nice. Greg Haritonoff
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Time is money & I saved plenty!
One email to Private Fleet was all it took! Contacted by a very professional Daniel within hours and in only a couple of days, I had a great deal and order placed for my new Isuzu D-max. I saved so much time and 000's of dollars, without the hassle of travelling to dealerships. Would highly recommend this service!! I will be back again.. Thank you
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JanSydney
- Verified customer
This service saved me time, money and angst! The best!
I heard about this service from a friend of a friend: this was fantastic! One late night email enquiry, and they called me early the next day: by the end of the day the team had secured my the car I wanted with the extras I wanted at a better price than anywhere else, AND sorted out my trade-in. My new car was delivered on the day i asked, full of petrol, and the old car was collected from my house. I had already spent several traumatic weekends in car yards, talking to dealers, deciding what I wanted and getting prices for my old car, and wa...Read more
s not lookiong forward to negotiating a price. Once I knew about the service, and by that stage knowing what I wanted, I handed it over to Private Fleet and they did the rest. I did not have to talk to another salesperson! Yay! This is a great service and now that I know about it, I would not do it any other way. Very smooth. Highly recommended,1 comment
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FranAU
- 2 reviews
Great buying experience
Dealing with efficient people who listened to our requests and found the perfect car at a great price. Couldn't be happier
1 comment
PrivateFleetPrivateFleet
Two ears one mouth . Always happy to listen and provide a solution.
Thanks for your business and enjoy your new car. Congratulations . You Don’t get to buy a new car everyday!!
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- Verified customer
2nd time user
This is the second car we've bought using Private Fleet. Both times the price that was achieved was better than I could do and not having to negotiate with car sales people was the icing on the cake. No hesitation in recommending to anyone
Colin
1 comment
PrivateFleetPrivateFleet
Thanks Colin. Happy you are pleased 2nd time round. It will just keep getting better and better :)
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- Verified customer
Great Service provided by Private fleet with purchase of new RAv4 car
Highest standard of service provided by Private Fleet, kept informed about the negotiations and best deals along with suggestions. I will recommend Private fleet to my family, friends and colleagues.
1 comment
PrivateFleetPrivateFleet
Thank you for your review, another happy client. Congratulations and enjoy your success.
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Questions & Answers
Bridgetasked
I ordered premium number plates (Black) when purchasing my car and received standard plates instead. I was told it would cost $175.00 and I agreed. How do I get the plates I ordered and paid for?
No answers
LInda Cowanasked
We got a quote on a vehicle. The dealer pressured me to take it as (he said)it was a good deal. I told him clearly(at least twice) that I had to consult with my partner before I could give him an answer. The following afternoon, before I was able to get back to him, an email came through from Private Fleet Office that a vehicle had been ordered in my name; I rang the person I had been talking to and he claimed that as I had not got back to him (it would have been about 24 hours) he assumed that I approved the deal and went ahead and ordered the vehicle! I immediately rang the dealership that the car was ordered from, told them the story and they put the order on hold. I requested the person to whom I had been talking to cancel the order and refund my deposit as we never confirmed that we'd agreed to it -verbally or any other way-but he was pretty insistent that I had approved the order. I reported this to to his manager - he asked a few relevant questions and assured me he would look into it but so far have not had any reply from him- That was a few days ago. As we did not authorise any order we believe it should be cancelled our money refunded.
This needs to be sorted out before we can move on. Where do we go from here ?
4 answers
Hi Its very strange as private fleet have excellent communications, I see you paid a deposit so that would indicate that you had agreed in principle for the vehicle, In my case deposit was not paid till such times I(we) had made a decision and then only binding ( i thought) when you sign the contract that may have included trade ins. I would speak again to private fleet as the person(s) I dealt with were good
No private fleet are corrupt people, they don’t give complete information at time of booking orders. In my case agent from private fleet took money without my permission, at time of booking he only negotiated price & asked me to give credit card details. After he took the deposit, I asked him about delivery date he said will come next day after checking with dealer. Next day private fleet agent came with one month delivery date in July and asked him to cancel order. Despite of saying no, Just he had my credit card details he deliberately put my order. They are cheaters.
I asked several times to speak with manager but no response. ... in the meantime I had reported the case to ACCC.
in your case Linda keep pushing to speak with manager & ask for company director’s details to bring the issues to board members attention. In the meantime you can report complaint to ACCC
My process was that I only paid a deposit when I was happy with the price of the vehicle I was after. I would recheck again with the Private Fleet supervisor to get it sorted out and your refund organised if you're not proceeding.
KJ_STORMasked
Thinking about using Private Fleet to purchase a hyundai kona but nervous about doing it over the phone. Are they worth it? Did you have any problems with warranty later?
4 answers
Once you have decided on the model (and colour) and have an idea of the price, it's well worth the phone call. You don't have to accept the offer.
Just got our car this week, delivered to the door with a full tank of petrol. Don't know for sure about the warranty, but the info from the dealer who supplied the car (and to whom you send your money) indicated that any authorised dealer for your car can do the servicing and keep the warranty going. Ring and chat to the Private Fleet people about this. Good luck.
KJ, While initial contact is made by phone everything backed up with documentation both created by you and for confirmation by Private Fleet. I you have a trade you are required to provide a significant amount of information backed up with photographs and copies of supporting documents. Once you verbally agree to any offer provided, you will be receive a detailed quote which you sign and return to them. Once your vendor is assigned you will receive a contract for sale form to sign. Nothing is progressed without authorised documentation. The easy part is the phone call initiation of the process and follow up communications until a deal is done or you exit the process.
Hope this helps. I will never buy a car in the future without going to Private Fleet first.
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PrivateFleetPrivateFleet
We just keep to old fashioned service and do what we say . It’s not hard .
Thanks for the review. Enjoy your new car.