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Reviews

5.0

121 reviews
5
(120)
4
(1)
3
(0)
2
(0)
1
(0)
  • Transparency
    5.0 (32)
  • Customer Service
    5.0 (33)
  • Loan TypeVariable Rate (19) · Split (5) · Fixed Rate (3) · Line of Credit (2)
  • Application Process
    5.0 (27)
  • Timeliness
    5.0 (28)
  • Loan used for
    • Refinancing (9)
    • First Home (5)
    • Investment Property (4)
    • Second Home (3)
    • Home Construction (2)
  • Loan Term30.375 years (8)
  • Online Tools
    5.0 (3)
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  • Verified customer

Always responsive and helpful

published

We’ve used the services of Professional Partners for over 10 years now. They have always been responsive and helpful, and have made it a point to understand our needs and situation in order to provide the right advice and mortgage solutions.



1 comment
Professional Partners
Sean H.Professional Partners

Review collected in partnership with Professional Partners

  • Verified customer

Craig and his team are 5 stars. Highly recommended.

published

Craig is highly responsive to his clients needs, has great customer focus and works hard for his clients. Highly recommended.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Marcus.

Review collected in partnership with Professional Partners



Bianca Janover

Bianca JanoverMelbourne

  • 2 reviews
  • Verified customer

Broker service

published

Very approachable, honest, reliable people to deal with during the whole process. Would you use them again for sure! Can not recommend them highly enough.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review and recommendation Bianca.

Review collected in partnership with Professional Partners

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  • Verified customer

Professional guidance, made it easy for us

published

We were first time buyers and Craig made it super easy for us plus selected a great mortgage deal which saves us money every month.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Lukas.

Review collected in partnership with Professional Partners

  • Verified customer

Helpful and professional

published

I couldn't rate my experience highly enough. Sean and the team at Professional Partners were prompt, helpful and professional in walking me through buying my first house.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Shaun, we really appreciate it.

Review collected in partnership with Professional Partners

Pat Callaghan

Pat Callaghan

  • 2 reviews
  • Verified customer

Great service...provided what I wanted

published

Craig from Professional Partners took the time to understand what I needed and what my main priorities were and found a great deal in what was a very changing/challenging environment. Superb service during the application process ensured a postive result.
Would highly recommend Professional Partners to my friends.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review and recommendation Pat.

Review collected in partnership with Professional Partners

  • Verified customer

New loan approval

published

Helped us through a long winded complicated approval process with patience and obtained a great outcome. I would thoroughly recommend their services.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review and recommendation Jenny.

Review collected in partnership with Professional Partners

  • Verified customer

Definitely takes the stress out of finding a mor5gage

published

Craig Schafner was hired as a mortgage broker for husband and myself when we purchased our first home. He made the experience for us so easy with his extensive knowledge and research of the industry and patience with our lack of said knowledge. We would and will definitely use his services again and highly recommend him to anyone seeking a mortgage broker themselves

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review and recommendation.

Review collected in partnership with Professional Partners

  • Verified customer

Great Service, Great Advice, Great Outcomes

published

I highly recommend Craig Schafner and his team at Professional Partners. Craig's integrity and dependable advice made a rather complex process quite simple and seamless. I knew I was in good hands and never had to worry. It's the second time I've used his services and would be delighted to recommend to anyone.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review and recommendation Tamir, we really appreciate it.

Review collected in partnership with Professional Partners

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  • Verified customer

Great mortgage brokers

published

Craig and his team refinanced my mortgage from Interest only to Interest and Principal with minimal impact to my monthly budget. They dealt with the process and complexities as consummate professionals. I'd highly recommend them.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review and recommendation Michael.

Review collected in partnership with Professional Partners

hithere

hithereMelbourne, Victoria

  • 3 reviews
  • 7 likes
  • Verified customer

Highly recommended Mortgage broker

published

Sean is a very professional and outcome oriented mortgage broker. He made the whole mortgage process a breeze and we have kept a good ongoing relationship and he keeps me across the latest in mortgage world.
I have referred him to some friends of mine who have been equally pleased with working with Sean and the outcome.
I recommend Sean very highly and urge you to give him a call if you need real mortgage advice.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review, recommendation and for your referrals, we really appreciate it.

Review collected in partnership with Professional Partners

Paul Burgess

Paul BurgessMelbourne

  • Verified customer

A gun Mortgage broker with real understanding

published

Sean continues to impress me with his market knowledge, ability to obtain a great deal and customer service. More importantly, he saves me money with his pro-active contact when your bank lags behind others in the market. Thanks Sean!

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Paul.

Review collected in partnership with Professional Partners

David Krug

David KrugMelbourne

  • Verified customer

Great independent advice with integrity

published

I am delighted to recommend Craig Schafner and his team at Professional Partners. Craig's in depth knowledge of the financial services market combined with his integrity and dependable advice makes him a stand out in the field. I have, and continue to use Craig's services and have no reservations whatsoever in providing this recommendation.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review David, it's a pleasure working with you.

Review collected in partnership with Professional Partners

  • Verified customer

Portfolio lending refinance

published

Highly professional in approach, knowledgeable and personable. I had firm views about what I wanted but in hindsight I was barking up the wrong tree. Craig explained the benefits of looking at the situation slightly differently then put the plan into action and delivered. I would recommend Craig in an instant.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Andrew

Review collected in partnership with Professional Partners

Sean Halperin

Sean HalperinMelbourne

  • Verified customer

Made the process straight forward and stress free.

published

The team at Professional Partners have been absolutely brilliant. Sean & Gretta found me the deal available and held my hand through the entire process. They kept me up to date on how the application was progressing and were not afraid to contact the lender to keep things moving. At times there were terms and requirements which I did not understand, but with an amazing level of patience the team at Professional Partners would take my call and explain them to me in simple and easy to understand language. I am extremely grateful for all the assistance and support provided by the team and would highly recommend them to anyone consider a purchase or to refinance. I will definitely contact them again when I am ready for my next purchase.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Sean, it was a pleasure working with you.

Review collected in partnership with Professional Partners

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Yoni Paluch

Yoni PaluchMelbourne

  • Verified customer

Mortgage made easy

published

Sean made the process of obtaining a mortgage seamless. His support in all things related to the purchase of my property was first class. I would highly recommend his services to others and am extremely happy with the results.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review and recommendation Yoni.

Review collected in partnership with Professional Partners

  • Verified customer

Incredible service and advice

published

We have used Professional Partners (Craig Schafner) for the last 10 years and have been extremely impressed by the service and advice. As Craig is an actuary, his knowledge is excellent and is able to advise professionally. Also, unique to this industry, Craig has high ethical standards and never "pushes" products at the gain of commission. We have purchased 4 properties and utilised Professional Partners and have always had the best service and products. I recommend Craig and Professional Partners to all my colleagues and friends.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review and recommendation Michael. It's been a pleasure working with you over the last 10 years, we look forward to seeing you again soon.

Review collected in partnership with Professional Partners

  • Verified customer

Good product knowledge

published

Craig has good product knowledge and offered a range of loans which we would not have considered if we were doing our own search.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Doug.

Review collected in partnership with Professional Partners

  • Verified customer

Expertise second to none and superior service

published

Many thanks to the PP team, very happy with my new products. The process was simple, supportive and nothing was too much trouble.

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Sharon.

Review collected in partnership with Professional Partners

  • Verified customer

Helping us achieve our financial goals

published

We have been clients of Professional Partners now for more than four years and have always been impressed by their professional service and advice. We recently restructured our finances as we are looking to buy our first investment property and Sean's dedication to our end goal and honest advice has been very much appreciated. Sean makes us feel confident in our decisions and in control of our financial situation and always makes time to answer any questions or abate any concerns we might have. We wouldn't hesitate in recommending Sean to anyone looking for financial advice. Catherine and Brook Atkinson

1 comment
Professional Partners
Sean H.Professional Partners

Thank you for your review Catherine and Brook. Its been a pleasure working with you both over the years.

Review collected in partnership with Professional Partners

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