Qbe do not honour their policy.They are full of dumb monkeys,!!!!!!. Qbe can not be trusted. They would be the worst insurance company in australia.full of unprofessional monkeys,think they know they job. Get a real job and be real people .

Lodged claim over 2 months ago and still no settlement.
Case manager does not reply to my emails and in most cases does not do what he promises he will do when I talk to him over the phone.
Prepare to wait for 40-50 minutes to get your call answered by call center.
Never ever again I will insure anything with QBE.

Submitted my claim complete. 8 weeks later still not resolved. I pay my premiums on time every time but when I need them they just pass me to different people not able to resolve anything, no explanation just telling me to keep waiting! I'm looking for another insurer. Customer support and claims is just poor it's almost like a scam. Never again, QBE!

QBE continuously go back and forward with requests and use stalling tactics even after providing the information they required which is very unprofessional and have caused more stress to our family.

The information QBE asked for is very personal and a breach of the doctor patient confidentiality law as this information is for my Son in law not me.

Doctors have a legal, professional and ethical duty to a patient’s privacy and confidentiality regarding their personal health information according to the Australian Medical Association.

These guys will do anything to knock your claim back - I had a fire on my business premises and after a three year battle with the courts and spending a hundred grand just to clear my name, these guys are pros never ever insure with QBE...Trust Me! They made up stories and hired private investigators and even lied about my financial position, just to get out of a claim!

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