Reviewer Photos & Videos
Bek H
- 2 reviews
- 5 likes
2 years on and going strong
We laid our impressive ultra floorboards just over 2 years ago and I have to say, I'm super impressed. We have them going through our whole house, including kitchen and are about to lay them in our laundry. Haven't noticed any spacing or buckling issues. We have a big dog who has long nails and loves a good zoomie around the house. Her excitement has never resulted in so much as a nick on the boards. Would definitely recommend.
1 comment
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FROM SCEPTIC TO LOUD SUOPPORTER
As a Wood Flooring Contractor, and coming from a "traditional" Solid Parquet / Hardwood flooring back-ground, I was initially most unimpressed with any Laminate or Engineered Wood Floor.
HOWEVER, having now installed these products for over 20 years, these products are the best of their type on the market and the "Quick-Step" personnel are a delight to do business with.
Calue for money, they are the best wood floor system on the market today !
1 comment
Technical Services Q.Quick-Step Flooring
Thanks for the great feedback Jerry, The Quick-Step Team Aust
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Liam RoyceSouth East Queensland, QLD
- 2 reviews
- 2 likes
Best in its class.
I’ve sold and installed quick step flooring for years. It’s highly resistant to scratching and has some of the best manufacturering standards, they are easy to install too. As a flooring installer I’ve seen it all and quick step is the most stable flooring I’ve ever used. I highly recommend this product.
1 comment
Technical Services Q.Quick-Step Flooring
Thanks for the great feedback Liam, The Quick-Step Team Aust
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Ivan LloretSydney, NSW
- 4 reviews
Great
I've been dealing with QuickStep / Premium Floors for 13 years now. And it is a great company to deal with. The waterproof flooring has been a huge seller within the floor coverings industry.
Highly recommend this company from top down management to products.
1 comment
Technical Services Q.Quick-Step Flooring
Thanks for the great feedback Jack, The Quick-Step Team Aust
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ChristopherMilperra
Quik-step flooring
Floor down for 3 years found a blemish and it was fixed with no problems, floor looks great and is easy to maintain.
Thanks to Kendall and his team.
1 comment
Technical Services Q.Quick-Step Flooring
Thanks for the great feedback Chris, glad to have helped, The Quick-Step Team Aust
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Ace Timber Floor Specialist
Happy to work with all colleagues as they are always happy to assist us ! Especially one of the best assist by Ryan Higgings!!!!
Thanks a lot!!
1 comment
Technical Services Q.Quick-Step Flooring
Thanks for the great feedback Edmond!, The Quick-Step Team Aust
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Ronda
- 2 reviews
- 4 likes
Not waterproof
I was led to believe this product was different from other laminates & was waterproof, it's not so now have areas that are lifting & need replacing.
I'll never use it again.
1 comment
Technical Services Q.Quick-Step Flooring
Good morning Ronda,
Thank you for contacting Quick-Step Australia. We are sorry to hear that you aren't 100% satisfied with your Quick-Step Flooring. I will send you a private message as I need a f... Read more
ew more details about date of installation, type of flooring you have purchased and from whom you purchased it, so we can get this issue sorted out for you.Similar opinion? Write a review on ieatwords.com.au!
- Quick-Step Flooring
- Verified customer
Great Result
We have just installed Quick Step Impressive Ultra in the downstairs area of our offices in Melbourne and we’re delighted with the result. It was installed super quick and looks fantastic.
1 comment
Technical Services Q.Quick-Step Flooring
Hi Darren,
Thank you for taking the time to post your review about your newly installed Quick-Step Impressive Ultra flooring. We are so pleased that the installation was efficient and you are loving how it looks. ... Read more
Kind Regards, The team at Quick-Step AustraliaSimilar opinion? Write a review on ieatwords.com.au!
QUICK STEP LAMINATE
we installed a quick step laminate flooring a couple of years ago, it has been extremely hard wearing, easy to keep clean and was very easy to install.
1 comment
Technical Services Q.Quick-Step Flooring
Good morning Pam,
We are so pleased that your Quick-Step Laminate flooring is giving you an easy cleaning regime! Thank you for taking the time to let us know about your experience with installati... Read more
on and that the product is living up to your expectation, your feed back is very much appreciated.Similar opinion? Write a review on ieatwords.com.au!
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KoetiSydney
Easy
Hi
Supplier organised helpful and clean install team. Floors were laid in no time at all! The Colonial Plus with Matt finish is easy to care for and keep clean. The fact that it’s very water resistant gives us peace of mind. Who wants to stress about every small spillage!
Thanks again
Pierre
1 comment
Technical Services Q.Quick-Step Flooring
Hello Pierre,
It's fantastic to hear that the installation of your new Quick-Step Colonial Plus floor was completed in a speedy manner and that you are now enjoying the benefits of the new 100% wat... Read more
erproof surface (HydroSeal Coating) with relation to maintenance and cleaning. Thank you for taking the time to place your review, it's very much appreciated.Similar opinion? Write a review on ieatwords.com.au!
Quickstep laminate!!! 14 years down and STILL perfect!!!
I had to get on this website because of the unbelievable floor that this quickstep laminate has been for me for 14 YEARS!!!! It is AS PERFECT as the day it was laid!!! No scratches, dents or mishaps ... I will never consider anything else.
1 comment
Technical Services Q.Quick-Step Flooring
Thank you for your review Meron, your feedback is very much appreciated. It's fantastic to hear that your Quick-Step Laminate floor is living up to and beyond your expectation.
Kind regards,
The team at Quick-Step Australia
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Brilliant product. Reliable and looks fantastic!
Having read some of these reviews, I was cautious about this product. However I've just installed just over 100m squared of quickstep laminate majestic. The sales man in the store i purchased from spoke very highly of this brand and promised that it would be a hassle free floor. Not only does is look fantastically real, none of the guests that I've invited around can tell it's a laminate. It is extremely hard waring and can withstand the day-to-day livings of a large family. Cheers Quickstep!
1 comment
Technical Services Q.Quick-Step Flooring
Hi SammyJacobs,
Thank you for taking time to send us your review!
We at Quick-Step hope that you and your family are enjoying your new Majestic Laminate floor for many years to come! ... Read more
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Adrian SMelbourne
Quickstep Eligna laminate and Quickstep Balance Click Vinyl
My daughter and fiancé installed Quickstep Eligna Laminate in their house and they love it. It is extremely hard wearing, easy to maintain and install. We had the Quickstep Vinyl Click plank installed as it is quieter and also easy to maintain. Both products are excellent and I would only trust Quickstep products in my home
1 comment
Technical Services Q.Quick-Step Flooring
Hi Adrian S,
We are happy to hear that your fiancé and daughter are enjoying their new Quick-Step floors! Thank you for making the effort to post your review. ... Read more
Kind regards, The team at Quick-Step at AustraliaSimilar opinion? Write a review on ieatwords.com.au!
F. DBMelbourne
Quick-Step Engineered Timber Flooring, Palazzo
We installed the Quick-Step Palazzo "Pure Oak Extra Matt" in our house in September last year. The product was recommended to us by our Belgian friends (it's a very famous brand over in Europe) who have it in their home as well. Now, almost ten months later, we are still over the moon with our new floor!! It looks amazing and was the best decision ever!! The lacquered finish looks really natural and protects the floor against all sorts of stains and scratches. (we are a messy family) I've spilled coffee and wine on it and the floor just stays beautiful. It also comes with a strong warranty. I think the trick to a good floor is really the installation and maintenance. Get a good installer, there are Quick-Step certified installers around!!
1 comment
Technical Services Q.Quick-Step Flooring
Hi F.DB,
Awesome to hear that you are enjoying your new Palazzo timber floor!... Read more
Thank you so much for taking time to review us. Kind regards, The team at Quick-Step AustraliaSimilar opinion? Write a review on ieatwords.com.au!
sillybeanSydney
- 5 reviews
- 7 likes
- Quick-Step Flooring
- Verified customer
Excellent in a house with 2 kids and 2 dogs!
Hubby laid Quick Step Eligna in our whole house, bedrooms, living rooms, kitchen 12 months ago and it’s fantastic. We are not careful with it and with 2 dogs and 2 kids it gets a workout. I mop it like I would tiles, kids are always spilling stuff on it, dogs run around on it and zero problems with swelling or scratching. One tiny dent from brother in law knocking a full bottle of wine off the kitchen bench (glass and liquid EVERYWHERE) but that would’ve damaged even hardwood flooring. Very happy and would definitely recommend!!
1 comment
Technical Services Q.Quick-Step Flooring
Hi,
Thank you for the fantastic feedback! We at Quick-Step are really pleased that your Eligna Laminate floor is living up to your busy family life. We wish you and your family happy partying and ... Read more
gatherings on your Quick-Step floor for many years to come.Similar opinion? Write a review on ieatwords.com.au!
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JustGGreater Melbourne (Metropolitan), VIC
- 11 reviews
Don't bother
We moved into our house nearly 4 months ago, we've done nearly everything to get this disgusting floors clean, they come out with a cleaning product and said we need to clean them for another 3 months.
Over it, endlessly cleaning it for nothing, ringing fair trade on Monday
3 comments
How did you guys go in getting your floors fixed, we are in the same position
It is what it is
Technical Services Q.Quick-Step Flooring
Hi,
We are very sorry to hear that you are experiencing problems with the cleaning of your floors in your new house. Could you please send us an email to [email protected] with the pro... Read more
duct details and the issues you're experiencing? We would like to resolve this issue for you asap.Similar opinion? Write a review on ieatwords.com.au!
- Quick-Step Flooring
- Verified customer
You will be sorry
We bought Quick Step back in 2005 and never had any issues, recently remodeled our kitchen with a slight modification of the layout so we needed a few boards. The flooring we had was discontinued, but we decided to stick with Quick Step and replace the whole downstairs since we had no issues with the flooring in the past. What a huge mistake. This flooring is nothing like the old stuff. My husband and I cringed every time something drops on the floor as it will take out a chunk of flooring. So far we have dropped a table knife, set of keys and ...Read more
a screwdriver and every time it took a chunk with it. Also an ice cube dropped from the ice maker and we did not notice until the next day when we noticed the flooring buckled. Quick Steps quality has gone by the wayside all to make an extra dime. Embarrassing to have your product say Made in the USA.1 comment
Technical Services Q.Quick-Step Flooring
Hi Karin Z,
The Team here at Quick-Step Australia is sorry to hear about the unsatisfactory experience you are having with your new flooring, have you been in contact with Quick-Step USA? Their cu... Read more
stomer service team will be able to assist with helping you have your problem resolved.Similar opinion? Write a review on ieatwords.com.au!
PeterKCanberra
Should have done our research. Don't use it!
Looks great when its 'undamaged; but shows up every little mark. After 12 months ours started bubbling in a couple of areas and its spreading. Supplier was blunt .....one drop of water will start it off. Also chipped in two spots and we are a quiet household. No sympathy from supplier/layer. No duty of care obviously.
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Luke
- 3 reviews
Biggest waste of money - stay away
This flooring is of poor quality. Has no longevity and is easily damaged. Not only does it chip easily it swells like a balloon when it sees water. Let's call it 'puffer fish floorboards' when distressed it expands and then looks horrible as you have to rip up ALL of the surrounding boards because of the way they interlock. Oh and if you bought the 7mm boards a couple of years ago and wish to continue the flooring into another room forget it. In their infinite wisdom they decided to stop making 7mm and make it 8mm. So if you try marrying the two together you get a .5mm lip top and bottom. WHY?? Who knows. I wish i spent my money on another product.
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TitchGreater Melbourne (Metropolitan), VIC
- 3 reviews
- 6 likes
Do NOT use as Flooring
This stuff is complete garbage!!!...Should be taken off the market as an unmerchantisble product...All it has to do is see water and it bubbles,and when it bubbles its no turning around!...People save yourself a lot of TROUBLE and steer clear of this inferior product,its quite simply not durable as flooring.RIPPED OFF!!!!!!
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Questions & Answers
Maryasked
Is Quickstep Classic laminate scratch resistant and waterproof with longevity, or is Hybrid vinyl better and more hard Wearing?
1 answer
Technical Services Q.Quick-Step Flooring
Good afternoon Mary,
Yes, Quick-Step Classic is highly scratch resistant and comes with a 5 year wet damage warranty.
Laminate flooring is more resistant to scratch, scuff and stains than vinyl or hybrid flooring. This is because vinyl flooring is coated with a type of lacquer that is nowhere durable as the high quality melamine surface of Quick-Step laminate.
Kind regards, The Team at Quick-Step Australia
Maryasked
I was told that the Quick step Classic laminate flooring was scratch resistant and waterproof. Are there any reviews of durability and longevity of this product and is it better than hybrid Vinyl flooring. Thanks Mary
1 answer
Technical Services Q.Quick-Step Flooring
Good afternoon Mary,
Thank you for your enquiry regarding our Quick-Step 8mm Classic Laminate Flooring.
Quick-Step Laminate flooring is widely regarded as the best product of it's type in the world.
No hard flooring product available warrants against marking or scratching as such manufactures talk in degrees of resistance. Similarly no hard floor producer gives a 100% guarantee against water damage so manufacturers talk in degrees or types of resistance.
Quick-Step Classic is highly resistant to marks and scratches shown through many happy customers since the launch of Quick-Step Laminates in Australia in 1996.
Now with new waterproof surface we guarantee against water damage for 5 years from installation (excluding flooding or appliance failure).
Many thousands of Australians happily live on their Quick-Step floors for many many years with great satisfaction however such customers rarely bother with product reviews.
Our long term partners and retailers are really the best people to provide direct customer reviews.
Please let us know where you are located and we can provide you with the closest high quality Quick-Step Retailer to you.
Kind regards,
The Team at Quick-Step Australia
Tinaasked
Any colour review please for quickstep Eligna new castle oak dark
Is it too dark for kitchen and living aread floor ?
Any photos will be really appreciated
1 answer
Technical Services Q.Quick-Step Flooring
Good afternoon Tina,
Thank you for your enquiry regarding Quick-Step Eligna EL3581 Newcastle Oak Dark Laminate Flooring.
It is quite a dark floor and would come down to personal preference, size of the areas you want to install the floor and the light source i.e. natural light vs artificial lighting. On page 3 of our current laminate catalogue is a dining room shot https://www.quick-step.com.au/en-au/laminate/eligna/el3581_newcastle-oak-dark
If you go into a retail store you can view a sample of the board, some retailers let you take a sample board home for a few days so you can see how it looks in your home.
Kind regards, The Team at Quick-Step Australia
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Technical Services Q.Quick-Step Flooring
Good morning Bek,
Thank you for placing your review, your time and effort is very much appreciated. ... Read more
Our Impressive Ultra Range is perfect for a busy family home and we are so pleased that you are happy with it's performance, including your dog giving it a work-out! All the best and kind regards, The Team at Quick-Step Australia.