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Reviews

3.2

61 reviews
5
(28)
4
(1)
3
(5)
2
(7)
1
(20)
  • Job Satisfaction
    2.6 (5)
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Bek H

Bek H

  • 2 reviews
  • 5 likes

2 years on and going strong

published

We laid our impressive ultra floorboards just over 2 years ago and I have to say, I'm super impressed. We have them going through our whole house, including kitchen and are about to lay them in our laundry. Haven't noticed any spacing or buckling issues. We have a big dog who has long nails and loves a good zoomie around the house. Her excitement has never resulted in so much as a nick on the boards. Would definitely recommend.



1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

FROM SCEPTIC TO LOUD SUOPPORTER

published

As a Wood Flooring Contractor, and coming from a "traditional" Solid Parquet / Hardwood flooring back-ground, I was initially most unimpressed with any Laminate or Engineered Wood Floor.
HOWEVER, having now installed these products for over 20 years, these products are the best of their type on the market and the "Quick-Step" personnel are a delight to do business with.
Calue for money, they are the best wood floor system on the market today !

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Thanks for the great feedback Jerry, The Quick-Step Team Aust

Liam Royce

Liam RoyceSouth East Queensland, QLD

  • 2 reviews
  • 2 likes

Best in its class.

published

I’ve sold and installed quick step flooring for years. It’s highly resistant to scratching and has some of the best manufacturering standards, they are easy to install too. As a flooring installer I’ve seen it all and quick step is the most stable flooring I’ve ever used. I highly recommend this product.



1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Thanks for the great feedback Liam, The Quick-Step Team Aust

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Ivan Lloret

Ivan LloretSydney, NSW

  • 4 reviews

Great

published

I've been dealing with QuickStep / Premium Floors for 13 years now. And it is a great company to deal with. The waterproof flooring has been a huge seller within the floor coverings industry.

Highly recommend this company from top down management to products.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Thanks for the great feedback Jack, The Quick-Step Team Aust

Christopher

ChristopherMilperra

Quik-step flooring

published

Floor down for 3 years found a blemish and it was fixed with no problems, floor looks great and is easy to maintain.
Thanks to Kendall and his team.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Thanks for the great feedback Chris, glad to have helped, The Quick-Step Team Aust

Ace Timber Floor Specialist

published

Happy to work with all colleagues as they are always happy to assist us ! Especially one of the best assist by Ryan Higgings!!!!

Thanks a lot!!

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Thanks for the great feedback Edmond!, The Quick-Step Team Aust

Ronda

Ronda

  • 2 reviews
  • 4 likes

Not waterproof

published

I was led to believe this product was different from other laminates & was waterproof, it's not so now have areas that are lifting & need replacing.
I'll never use it again.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Great Result

published

We have just installed Quick Step Impressive Ultra in the downstairs area of our offices in Melbourne and we’re delighted with the result. It was installed super quick and looks fantastic.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

QUICK STEP LAMINATE

published

we installed a quick step laminate flooring a couple of years ago, it has been extremely hard wearing, easy to keep clean and was very easy to install.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
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Koeti

KoetiSydney

Easy

published

Hi
Supplier organised helpful and clean install team. Floors were laid in no time at all! The Colonial Plus with Matt finish is easy to care for and keep clean. The fact that it’s very water resistant gives us peace of mind. Who wants to stress about every small spillage!
Thanks again
Pierre

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Quickstep laminate!!! 14 years down and STILL perfect!!!

published

I had to get on this website because of the unbelievable floor that this quickstep laminate has been for me for 14 YEARS!!!! It is AS PERFECT as the day it was laid!!! No scratches, dents or mishaps ... I will never consider anything else.

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Thank you for your review Meron, your feedback is very much appreciated. It's fantastic to hear that your Quick-Step Laminate floor is living up to and beyond your expectation.

Kind regards,
The team at Quick-Step Australia

Brilliant product. Reliable and looks fantastic!

published

Having read some of these reviews, I was cautious about this product. However I've just installed just over 100m squared of quickstep laminate majestic. The sales man in the store i purchased from spoke very highly of this brand and promised that it would be a hassle free floor. Not only does is look fantastically real, none of the guests that I've invited around can tell it's a laminate. It is extremely hard waring and can withstand the day-to-day livings of a large family. Cheers Quickstep!

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
Adrian S

Adrian SMelbourne

Quickstep Eligna laminate and Quickstep Balance Click Vinyl

published

My daughter and fiancé installed Quickstep Eligna Laminate in their house and they love it. It is extremely hard wearing, easy to maintain and install. We had the Quickstep Vinyl Click plank installed as it is quieter and also easy to maintain. Both products are excellent and I would only trust Quickstep products in my home

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
F. DB

F. DBMelbourne

Quick-Step Engineered Timber Flooring, Palazzo

published

We installed the Quick-Step Palazzo "Pure Oak Extra Matt" in our house in September last year. The product was recommended to us by our Belgian friends (it's a very famous brand over in Europe) who have it in their home as well. Now, almost ten months later, we are still over the moon with our new floor!! It looks amazing and was the best decision ever!! The lacquered finish looks really natural and protects the floor against all sorts of stains and scratches. (we are a messy family) I've spilled coffee and wine on it and the floor just stays beautiful. It also comes with a strong warranty. I think the trick to a good floor is really the installation and maintenance. Get a good installer, there are Quick-Step certified installers around!!

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
sillybean

sillybeanSydney

  • 5 reviews
  • 7 likes

Excellent in a house with 2 kids and 2 dogs!

published

Hubby laid Quick Step Eligna in our whole house, bedrooms, living rooms, kitchen 12 months ago and it’s fantastic. We are not careful with it and with 2 dogs and 2 kids it gets a workout. I mop it like I would tiles, kids are always spilling stuff on it, dogs run around on it and zero problems with swelling or scratching. One tiny dent from brother in law knocking a full bottle of wine off the kitchen bench (glass and liquid EVERYWHERE) but that would’ve damaged even hardwood flooring. Very happy and would definitely recommend!!

1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
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JustG

JustGGreater Melbourne (Metropolitan), VIC

  • 11 reviews

Don't bother

published

We moved into our house nearly 4 months ago, we've done nearly everything to get this disgusting floors clean, they come out with a cleaning product and said we need to clean them for another 3 months.
Over it, endlessly cleaning it for nothing, ringing fair trade on Monday

3 comments
JustG
JustG

How did you guys go in getting your floors fixed, we are in the same position

JustG
JustG

It is what it is

Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

You will be sorry

published
1 comment
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring
PeterK

PeterKCanberra

Should have done our research. Don't use it!

published

Looks great when its 'undamaged; but shows up every little mark. After 12 months ours started bubbling in a couple of areas and its spreading. Supplier was blunt .....one drop of water will start it off. Also chipped in two spots and we are a quiet household. No sympathy from supplier/layer. No duty of care obviously.

Luke

Luke

  • 3 reviews

Biggest waste of money - stay away

published

This flooring is of poor quality. Has no longevity and is easily damaged. Not only does it chip easily it swells like a balloon when it sees water. Let's call it 'puffer fish floorboards' when distressed it expands and then looks horrible as you have to rip up ALL of the surrounding boards because of the way they interlock. Oh and if you bought the 7mm boards a couple of years ago and wish to continue the flooring into another room forget it. In their infinite wisdom they decided to stop making 7mm and make it 8mm. So if you try marrying the two together you get a .5mm lip top and bottom. WHY?? Who knows. I wish i spent my money on another product.

Titch

TitchGreater Melbourne (Metropolitan), VIC

  • 3 reviews
  • 6 likes

Do NOT use as Flooring

published

This stuff is complete garbage!!!...Should be taken off the market as an unmerchantisble product...All it has to do is see water and it bubbles,and when it bubbles its no turning around!...People save yourself a lot of TROUBLE and steer clear of this inferior product,its quite simply not durable as flooring.RIPPED OFF!!!!!!

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Questions & Answers

Mary

Maryasked

Laminate Flooring

Is Quickstep Classic laminate scratch resistant and waterproof with longevity, or is Hybrid vinyl better and more hard Wearing?

1 answer
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Good afternoon Mary,

Yes, Quick-Step Classic is highly scratch resistant and comes with a 5 year wet damage warranty.

Laminate flooring is more resistant to scratch, scuff and stains than vinyl or hybrid flooring. This is because vinyl flooring is coated with a type of lacquer that is nowhere durable as the high quality melamine surface of Quick-Step laminate.

Kind regards, The Team at Quick-Step Australia

Mary

Maryasked

Laminate Flooring

I was told that the Quick step Classic laminate flooring was scratch resistant and waterproof. Are there any reviews of durability and longevity of this product and is it better than hybrid Vinyl flooring. Thanks Mary

1 answer
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Good afternoon Mary,

Thank you for your enquiry regarding our Quick-Step 8mm Classic Laminate Flooring.

Quick-Step Laminate flooring is widely regarded as the best product of it's type in the world.

No hard flooring product available warrants against marking or scratching as such manufactures talk in degrees of resistance. Similarly no hard floor producer gives a 100% guarantee against water damage so manufacturers talk in degrees or types of resistance.

Quick-Step Classic is highly resistant to marks and scratches shown through many happy customers since the launch of Quick-Step Laminates in Australia in 1996.

Now with new waterproof surface we guarantee against water damage for 5 years from installation (excluding flooding or appliance failure).

Many thousands of Australians happily live on their Quick-Step floors for many many years with great satisfaction however such customers rarely bother with product reviews.

Our long term partners and retailers are really the best people to provide direct customer reviews.

Please let us know where you are located and we can provide you with the closest high quality Quick-Step Retailer to you.

Kind regards,

The Team at Quick-Step Australia

Tina

Tinaasked

Quick-Step Flooring

Any colour review please for quickstep Eligna new castle oak dark
Is it too dark for kitchen and living aread floor ?
Any photos will be really appreciated

1 answer
Quick-Step Flooring
Technical Services Q.Quick-Step Flooring

Good afternoon Tina,

Thank you for your enquiry regarding Quick-Step Eligna EL3581 Newcastle Oak Dark Laminate Flooring.

It is quite a dark floor and would come down to personal preference, size of the areas you want to install the floor and the light source i.e. natural light vs artificial lighting. On page 3 of our current laminate catalogue is a dining room shot https://www.quick-step.com.au/en-au/laminate/eligna/el3581_newcastle-oak-dark

If you go into a retail store you can view a sample of the board, some retailers let you take a sample board home for a few days so you can see how it looks in your home.

Kind regards, The Team at Quick-Step Australia

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