??!

Reviews

4.3

115 reviews
5
(90)
4
(6)
3
(1)
2
(2)
1
(16)
  • Product Quality
    4.5 (57)
  • Return Claim MadeYes (1) · No (77)
Previous
Next
Terry Garner

Terry GarnerSlacks Creek

Great value!! Old fashioned good service to boot

published

Recently had my car serviced and some brake work done, at Rapid Tune Underwood, was pleased with the work. The people that served me were extremely helpful and showed me all the parts via email pictures. I really enjoyed being able to see behind the scenes. Would highly recommend

I went for a free service using my VIP Certificate and they tried to charge around 1200

published

Firstly the stupids vip certificates that they offer are a fraud. The certificate says that you will have free in service and parts an amount of around $1000 but nothing of that is true. The free service does not include basically nothing. I know how fraudulent can be a mechanic and they tried to charge me $1200 for suppose issues they detected. My car drives perfectly fine so how is it possibly they say i need to pay 1200 to fix it. So disappointed that car service.

STACEY INNES

STACEY INNES

  • 2 reviews

Exceptional customer service ! A +++

published

Would definitely recommend Rapid Tune Langwarrin, all the boys were fantastic to deal with, were very helpful explaining in detail what needed to be done. Great communication and an absolute pleasure to deal with. Car runs amazing now thanks to them!

Vehicle Accessories, Parts & Tyre Shops

Find out how Rapid Tune Automotive Services compares to other Vehicle Accessories, Parts & Tyre Shops

Know better, choose better.

Compare all
Tammy Bullen

Tammy BullenLogan Village

  • 4 reviews
  • Verified customer

Very good service! car runs like new

published

Very good service received at Underwood Rapid Tune, friendly staff, very good communication and reasonable price. Car was washed and runs great. I will be back next service :)



Dishonest Mechanics (Epping, VIC)

published

Car services

published

We have used Rapid tune for all of our cars for years. They are efficient,reliable and the job is of top quality. They wash the car after they’ve finished which is a nice touch too. I know when I leave my car there it will be proffesionally serviced. I wouldn’t trust anyone else.

David

DavidSouth East Queensland, QLD

  • 7 reviews
  • 2 likes
  • Verified customer

Outstanding customer service

published

On the way home from picking up the car from them. The alternator built snapped. They offered to replace the broken built free of charge. There was no evidence that the mechanics had anything to do with the breakage. My hats off to the owner manager.

Garry

Garry

  • 2 reviews

Prime example of misleading and deceptive conduct

published
1 comment
Garry
Garry
Rachit Dhasmana

Rachit DhasmanaGlen Waverley

  • 5 reviews
  • 4 likes

Did a fine job

published

I generally get my Camry serviced here, I do get timely deals on servicing and for $75 it seems like a steal.
Do recommend for the old cars.

Vehicle Accessories, Parts & Tyre Shops

Find out how Rapid Tune Automotive Services compares to other Vehicle Accessories, Parts & Tyre Shops

Know better, choose better.

Compare all
Dan

DanCarrum Downs

Don’t let them touch your auto transmission

published

Went to them with a broken transmission they offered me a second hand transmission which comes with a transmission service changing oil and filter at $4000 This is where the inspection of the box takes place. I believe they didn’t do this as my transmission lasted only 1 year For there service they offered free labour but I had to buy another transmission They didn’t inspect my transmission properly the first time so I spent another $4000 to get the job done properly by a transmission specialist with a 24 month warranty or 50000 Km with a reconditioned gearbox

Exceptional customer service!! 10/10

published

Scott at RapidTune Cranbourne was absolutely amazing! Having driven from Melbourne the day before I noticed a rear brake light bulb had blown - and needed it repaired ASAP. I booked my car in at lunch time and at 5pm that afternoon Scott had it fixed perfectly in less than 5 minutes. It was a pleasure to walk in and be looked after in such a professional manner. Thanks guys

Gunzel

Gunzel

  • 5 reviews
  • 1 like

First Class Customer Service

published

Disappointed

published

I had my car in for a service last week at the mitcham store. Car runs excellent.However upon my return to pick up my car I was disgusted to hear one staff member talking to another staff member in an appalling manner it was shocking to me to hear such language.I felt terrible for whoever it was coping the abuse absolutely terrible Don't think I want to go back there :(

Sean

SeanMelbourne

  • 5 reviews
  • 8 likes

Customer service with a smile

published

I have used Rapid Tune Automotive for 5 years now and have always enjoyed their friendliness & honesty. I started out using Kilsyth store, then moved house and Ferntree Gully was closer, again I had great customer service! Now I live in the inner south east & I use Moorabbin & Chadstone stores. Again, both of these offer outstanding service!

I have recommended many friends & family to these stores over the years. I know sometimes people have an off day, or a bad experience, but these guys even turn those situations into a win. I am moving again soon and will continue to use the closest shop to my new place when I move to my new place.

Philbrand

PhilbrandGreater Melbourne (Outer), VIC

  • 42 reviews

Charlatans

published
Vehicle Accessories, Parts & Tyre Shops

Find out how Rapid Tune Automotive Services compares to other Vehicle Accessories, Parts & Tyre Shops

Know better, choose better.

Compare all
Page 6 of 6
See all Rapid Tune Automotive Services reviews

Questions & Answers

saints

saintsasked

My son took his Jeep to Rapid tune for a road worthy which they did. Before this the car never broke down> Since the road worth it has had the Alternator stuffed up then after getting that fixed it broke down again now they say it is the ECU. Is this all just a coincident or something else.

No answers
Felicia C.

Felicia C.asked

Do rapid tune use 2nd hand parts?

No answers

Get an answer from our members

Other Vehicle Accessories, Parts & Tyre Shops


ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.