Actually reviewing its little brother the Berwick, in a nut shell, looks good - the reason I bought one was to replace my 25 year old Hartford series 80....decided to keep that and sold the Berwick unused, which I later installed for the client in a new build. Rated to heat 180 m2, it would struggle to heat a toilet, just does not perform, the fan is noisy and asthmatic, burns wood but produces virtually no heat, had a specialist to look at it, his words were, they either perform or don’t and nobody knows why!.....not recommended

I published a bad review last week. Regency contacted me and offered advice, assistance. Very impressed about their commitment and response. Good Reason why you should buy locally made products

It looks great but the vibration of the fan is so loud we cannot hear the TV and that is on the low setting. It seems that this is a manufacturing problem as many of the reviews report the same problem.

Had my fireplace two years and the fan has been replaced twice and the air bar has bent almost in half. Fans were both the under warranty but the air bar is not. I contacted regency and I’m told it’s a maintenance issue. When I queried what maintenance I could do to prevent it occurring again I was told I can’t do anything to prevent it....

Heat output is poor and like other reviews this unit chews through the wood. After two years and I am already looking to offload it. First and last purchase from regency.

been running the heater a month now and started to believe some of the bad reviews I wasn't getting much heat out of it even though it looked like it was burning OK just had to open it up and burn some wood as it can make a log last all night Yes the ash falling out the door and was an issue but can be managed (Coonara had an ashtray) I decided on this heater because of the amount of steel in the construction and are happy with the heat is stores. My only gripe is I would have liked a third fan speed (boost) but if one comes available it is easy to access the fan with only 2 bolts to remove. It looks good and the glass stays clean

Looks fantastic but that's where it ends. Doesn't heat any where near the area that they claim it does and frankly you only feel the heat when standing right in front of it. Burning the recommended Jarrah so not the wood. Still have to use central heating to warm the room up. Very disappointed and would never buy again. Don't waste your money people!

Installed the Regency Bellerive two months ago and am thoroughly impressed. The unit was installed into an existing fire place and looks absolutely amazing. I've found the heat output to be excellent, especially when the inbuilt fan is turned on. I've been burning all types of timbers without an issue, obviously some burn faster than others, just as some burn hotter than others. To be honest the unit was kind of out of my price range, but I bit the bullet and am so glad I did. Just my two cents worth :)

Heats 170sqm house in Tasmania no problem. We have to open windows when it is zero outside and 26 deg c inside. It does seem to be a little fussy with wet or semi green wood and the fan is a little noisy but nothing compared to a/c. love it!