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Reviews

(7)
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Janet

JanetBlue Mountains

  • 2 reviews
  • Verified purchase

So glad we chose this heater

published
Date PurchasedJun 2018
1 comment
Regency
Jessica M.Regency

So glad to hear you're loving your FG39!


Evol

EvolGreater Melbourne (Outer), VIC

  • Verified purchase

Exceeded my expectations!!

published

I was so over the gas dusted heating we had. We have a solid brick home and replaced the 2 sliding doors, kitchen and main bedroom windows with double glazed ones so now on a 5C morning in Melb the inside doesn't drop below 15C, and we like an inside temp of 18C. Since installing the FG39 we are so happy. The heater is so easy to operate, set the temp, turn it on and be warm. The flue is ducted to the external wall fitted with the AstroCap, so the air intake is external alleviating the draft problem. It heats the space quietly but so efficient and the ambiance is awesome. 15C to 18C in under an hour, then turns on and off to maintain temp.



Date PurchasedMay 2018
Susie

Susie

  • 3 reviews
  • 1 like

Simply brilliant heaters with stunning looks.

published

I have moved 4 times and every time installed a Regency Gas Heater, they are easy to use simply switch it on and they heat the house really well, no need for jumpers in our house because the one heater heats the whole 230sqm house as well as looking great. I recently moved again and lucky me there was a Regency Gas Heater already installed, I recommend servicing the machine every few years to keep the flames looking good. Parts are available for years so your investment is well worth it.

Susie Belmont WA

Date PurchasedJul 2015
Theo Thomas

Theo ThomasSydney, Australia

  • 2 reviews
  • 1 like

A Real Showpiece and Very Functional

published

We just had a Regency FG39 installed at our parents house in Melbourne by https://gaslogfiresmelbourne.com . Although they have only used it once so far this year they are very happy with how quickly it warmed the entire house. It is also a real showpiece. On a side note the guys who installed it did a fantastic job.

Date PurchasedFeb 2017

honestopinion

honestopinion

  • 40 reviews
  • 28 likes

very happy

published
Date PurchasedApr 2016

king_45

king_45Central West, NSW

  • 20 reviews

Great Heater

published

In late August I replaced my Rinnai which was a dreadful heater but the best available at the time. The Regency looks great, puts out a huge amount of heat and is very quiet to run. It is the first time I have been warm for years when I got rid of the wood heater for gas. The remote control and auto features work well. When it ignites early in the morning it is so quiet it does not wake me up.

This heater continues to perform flawlessly. It is quiet, produces good heat. The remote control and programming is excellent. Pity about the price of gas.

Date PurchasedSep 2014

Kiwi29

Kiwi29AU

  • 3 reviews

Absolutely awesome

published

We bought the FG39 to replace a slow combustion wood heater. This gas heater has literally changed our lives. It is so easy to use, looks stylish, has all the ambience of a real fire (without the hassle) and puts out heaps of heat. The FG39 also has the advantage of a direct vent flue system which keeps the whole combustion air flow completely seperate from the air in the room.

We were out to buy the best possible freestanding gas log fire available. I reckon this is it.
Heats large spaces, realistic fire, easy to use, looks great


Nudge

NudgeCanberra

  • 6 reviews
  • 16 likes

Wow! So good for Canberra winters.

published

Puts out a lot of heat!

We have a medium size lounge room and we have to run the F39 at low flame with the fan on low or it gets too warm. Awesome!

The flame is gorgeous and when going looks quite realistic.
Have had people ask if it's real.

Couldn't be happier, finally we are warm in this house.

Questions & Answers

Henny

Hennyasked

How do you take the glass of to clean the heater and also where do you buy new logs. Also how often do you need to replace logs

2 answers
Evol
Evol

Hi Henny
I've never opened the heater to clean glass, I have no buildup or staining. The logs are very expensive to replace, and you can get them from Regency. According to the instruction book, they last the life of the heater. Personally I have no intention of opening the heater to clean, only vacuum and dust the outside. Very happy with the performance of the heater, have it 3 seasons now.

Henny
Henny

Thank you


Garry

Garryasked

our Fire Genie remote control for our F38 has failed. We bought the fire in 2009 and is operating well but it has to be started and adjusted manually Can we get a new remote control for this fire

1 answer
Regency
Jessica M.Regency

Hi Gary,
Your closest store will be able to assist you with purchasing a new remote. To find your closest store simply put your postcode in our store locator. Any other questions please let us know. www.regency-fire.com.au/Buyer-s-Guide/Store-Locator


Kat

Katasked

Hello
We are looking to purchase this heater and wanted an update from those who wrote a review on this product (as the last review was written 7 months ago!). Have you had any issues and were there any things you wished the heater could do (which doesn't)? Does it maintain a constant temperature (once it reaches the set temp)?
Thanks!

2 answers
Evol
Evol

Kat, we have had this heater one winter and gas bill dropped a third compared to ducted heating. Once the temp is set, it'll maintain that. It's a lovely even temp throughout the house, no draughts, no noise. No hesitation to recommend. Must get control device.

Kat
Kat

Thank you Evol I really appreciate your response. We will definitely look to include the remote as well as it has been recommended by several stores to have this for temperature control.


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