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Heaters Buying Guide

Our buying guide will explain which type of heater would suit you most, how much you can expect to pay for one, and which features are worth looking out for.



Reviews

3.9

35 reviews
5
(18)
4
(6)
3
(5)
2
(1)
1
(5)
  • Build Quality
    4.0 (5)
  • Value for Money
    3.0 (5)
  • Room Type
    • Living/Dining Area (5)
  • Noise Level
    3.2 (5)
  • Heating Speed1/5 - 5/5 (3)
  • Temperature Consistency
    3.7 (3)
  • Safety
    4.8 (4)
  • Smells of GasYes (0) · No (4)
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An excellent appliance - had it 15 years

published
1 comment
Rinnai
Rinnai A.Rinnai
Tray

TrayNSW

  • 24 reviews

Great Gas heater

published

This is awesome fluted gas heater that has energy saving feature to save money on gas bills. Warms up living room really well even on coldest winter nights. Its fluted gas heater so you do not have any gas fumes inside your home.

Build Quality
Noise Level
Safety
Value for Money
Room Type Living/Dining Area
Smells of GasNo
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Svgtr

SvgtrPerth, WA

  • 14 reviews

A healthy gas heater

published

Purchased in July 2021.

Build Quality
Noise Level
Safety
Value for Money
Heating Speed
Temperature Consistency
Room Type Living/Dining Area
Smells of GasNo
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Gas Heaters

Find out how Rinnai Energysaver FT Series compares to other Gas Heaters

Know better, choose better.

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Ronaldo

RonaldoPerth, WA

  • 10 reviews
  • 4 likes

Excellent Gas Heater

published

After a long period of researching different heater options I chose the Rinnai Energy saver 559FTN Flued heater. I have a very large open plan family, living and kitchen area with high ceilings and this heater keeps the area lovely and warm. The programmable timer is great as is the economy function. Overall this is a great product which was easily installed by a local gas plumber.

Purchased in May 2021 at Betta Home for $1,900.00.

Build Quality
Noise Level
Safety
Value for Money
Heating Speed
Temperature Consistency
Room Type Living/Dining Area
Smells of GasNo
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Cameron G.

Cameron G.South-Eastern Region, NSW

No remote control

published

I have just purchased a new Rinnai gas heater for our house, I am amazed that not only does it not come without a remote control, there is no option for one. I would have been happy to pay more for this option.
The cost to build this option would be negligible and would provide (in my opinion) a significant enhancement to the product. You are missing out on opportunities to integrate with WiFi, smart home automation, phone applications etc. I urge you to consider this and for my sake look at ways to retro fit this existing models.

Purchased in June 2021.

Build Quality
Noise Level
Value for Money
Room Type Living/Dining Area
See all answers
1 comment
Rinnai
Rinnai A.Rinnai
Elizabeth D

Elizabeth DGreater Melbourne (Metropolitan), VIC

Horrible

published

I had a new Rinnai 561FT heater installed 2 days ago and regardless it is set to 26 degrees it did not managed to go over 17. Sitting next to the heater with my coat on I'm cursing Rinnai, the heater and the plumber who recommended it!

Purchased in June 2021.

Build Quality
Noise Level
Safety
Value for Money
Heating Speed
Temperature Consistency
Room Type Living/Dining Area
Smells of GasNo
See all answers
6 comments
Rinnai
Rinnai A.Rinnai
Elizabeth D
Elizabeth D
Rinnai
Rinnai A.Rinnai
Jaycee

JayceeAdelaide

  • 5 reviews
  • 3 likes

Does the job really well!!!

published

We had an old heater with one of the three burners broken, and we ran it all winter - when we replaced it with the Rinnai energy saver that blasts us with warm air, heating the room quickly and generally working better, our bills increased only by about $20-30 a month! Considering our old heater didn’t even work, that says a LOT about how good the Rinnai is. Easy to install, and not over priced either. Would recommend this model 100%! It also looks quite nice, doesn’t take up a lot of space. If you are tossing up between models, this model heats a medium-sized open plan living space very well, but won’t reach the bedrooms. Still takes the chill out, though!

Date PurchasedJun 2017
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the review Jaycee, we are happy to hear the heater is working so well for you. The Energysaver range are our most economical heaters so it's great to hear the bills haven't risen too much for you.

Fantastic heater

published

Love this heater, heats room up within 10 Min, it’s quiet and looks good too. The only problem is the customer service line, I rang it to ask for help setting the timers and the Man just read straight out of the manual I had and got annoyed with me because I was asking a question and he said he didn’t know and told me he didnt know everything!! He seemed annoyed at me for ringing and had even less of an idea how to use the heater than I did. But I am extremely happy with the heater.

Date PurchasedMay 2018
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the review Rosie, we are glad the heater is working well for you. We have also passed on your feedback to our management team to address, we appreciate you letting us know.

Dunolly

DunollyDunolly

  • 4 reviews

Junk

published

I bought the Rinnai 1005ft and the 559ft had them installed with brand new dedicated gas lines and a brand new 400l lpg bottle. over $7500- inclusive. The 559ft was junk straight out of the box. Noisy rattly junk. A very astute technician who came back 3 times (120klm rountrip each time) tried everything before authorising a replacement. A second technician arrived and installed another brand new unit out of the box. After installing the second unit he determined it had fan cavitation. The second unit is not as noisy as the first but it’s brand new and still junk. I had to take an overall total of 4 days away from my business interests to be present to open the house for the technicians. DONT BUY THE 559FT IT IS GARBAGE!

Date PurchasedMay 2017
Gas Heaters

Find out how Rinnai Energysaver FT Series compares to other Gas Heaters

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Carole Mar

Carole MarAU

  • 2 reviews
  • 1 like

Had one 25 years ago and bought one again. The Best !

published

I had an old Rinnai energysaver that was over 25 years old and wanted a new one. The internal flue was no problem to install and the family is so happy to have heat again, just as the cooler autumn weather has begun. In 15 mins, the family/kitchen area is warm and toasty. Have still to learn how to use the Economical setting, but having the 2 sets of timers is great. Just make sure your area is not too big and I'm sure you'll be happy with this heater. Nice sleek appearance too and doesn't take up much space ! The cat loves it as well !

Date PurchasedApr 2018
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the review Carole, we love hearing how well a heater suits our customers. (good to know it is feline approved too)

We wish you many more years of winter warmth.

monsie

monsieSebastopol

i am happy with it, is quiet and does the trick.

published

I moved to the new unit and the Rinnai Energysaver 556 FTR was here awaiting for me!!!
I am happy with it but because I am vision impaired I cannot see it it works with gas or electricity. It is gas is it not? Sorry I ask an obvious question... I do not know when it was purchased... so I'll click on anything so I can send you my query.
monsie pickles ms

Date PurchasedMar 2010
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the quetion Monsie, the 556FTR heater is a gas run heater, if you need further help with its operation please contact us on 1300 555 545

Candz

CandzMelbourne

  • 7 reviews
  • 10 likes

So toasty

published

I actually bought this heater second hand and it is the best heater I have had so far . I got it installed and it hasn't missed a beat. It has two timers so I set one before we get up in the morning and the second one for an hour before we get home at night . I have cathedral ceilings and quite a large lounge and it is always warm in my family room. The only problem is the fa is quite noisy but due to my large living area this isn't too much of an issue

Date PurchasedApr 2015
robieanne

robieanneCaringbah South NSW 2229

  • 3 reviews

Excellent, and a time saver being programable

published

Being able to set the timer for each program is wonderful, you get up in the morning to a warm house and you come home at night to a warm home, and are not running the heating during the day in an empty house. The cost saving s a plus too,.

Date PurchasedOct 2016
Lrak

Lrak

  • 2 reviews

Fantastic heater

published

Much better than a heat pump for us. We found heat pumps dry the air and play havoc with contact lenses but no such problem with this heater even without using the humidifier tray. Warm efficient heater which is pretty cheap to run. Timer function would be better if you could set different times for weekends but this is a minor quibble. overall even on the coldest wellington days in a typical draughty non insulated house we were warm this winter

Date PurchasedMay 2016
Old bushy

Old bushyInvergordon

  • 6 reviews
  • 12 likes

What a rubish unit

published

It is 2 weeks since my heater was installed by a plumber who has had several phone calls to Rinnai. I have also called Rinnai. It is still not working. Winter will be past it seems before it will be working. It will not light so I cannot feel it will have been a good purchase.

Date PurchasedAug 2016
6 comments
Rinnai
Rinnai A.Rinnai
Old bushy
Old bushy

They are connected to new LPG gas cylinders with new regulators and pipework.
The plumber has been in contact with Rinnai last Friday and since to no avail

Rinnai
Rinnai A.Rinnai

It can be very difficult to diagnose issues of this nature over the phone, if you would like to contact us via the private message system here or by emailing [email protected] mentioning this review, we will try to help further.

Gas Heaters

Find out how Rinnai Energysaver FT Series compares to other Gas Heaters

Know better, choose better.

Compare all

Works good until warranty expires

published

Have one of these to heat my shop. A few years ago the heat exchanger wall burned through just after warranty expired. Parts were not available to fix it, so it was repaired with furnace cement. Now I find out the RHFE-556WTA was recalled for the seal that leaked and caused the exhanger to burn through and now I'm told parts that have burned aren't covered. What gives? Not buying another one of these ever again. I'm lucky my shop didn't burn to the ground! Guess I'm getting out my scrap sheet metal to fix this again before I freeze.

1 comment
Rinnai
Rinnai A.Rinnai

Our 559FT has similar rattle

published
1 comment
Rinnai
Rinnai A.Rinnai

Brilliant heater 559FT natural gas

published

Fantastic unit! Money well spent! I should have done it sooner.
Just reading some of the other remarks. For me, Sales people were more than useless... From recommending wrong units that I could not have use due to flue. to trying to sell me the earth.
In the end I did all my own leg work and called Rinnai direct and got the best answers.
Had unit about a week, using a heat transfer to duct heat through out the house. (Does not make each room feel like it has a heater inside it) but the entire house has warmed up but several degrees, even better than I expected.
People use common sense.

1 comment
Rinnai
Rinnai A.Rinnai

Thanks for your review John, we are glad to hear that both the advice and the heater recommended have exceeded your expectations. We wish you continued warm from your new heater

david

davidCanberra

  • 2 reviews
  • 2 likes

have rinnia 559ft very smelly?

published

have rinnia 559 ft gas heater ? only problem is very smelly after shut down/turn off?. as fan stay on after gas shuts off> needs to open window to get rid of bad smell? no idear of the running costs can not get price from retailer they say ? 8

1 comment
Rinnai
Rinnai A.Rinnai

Thanks for your comments David, has the heater been serviced recently? We do have a technical help line that may be able to assist you, they can be contacted on 1300 555 545.

I can live without it, but it's much better with it. and I can't rate it against a heatpump or anoth

published
1 comment
Rinnai
Rinnai A.Rinnai

Thanks for the review Mike, we hope you continued warm and enjoyment from your 559FT heater.

Page 1 of 2

Questions & Answers

Helen B

Helen Basked

556FTR

Hi my heater keeps turning off with the number 33 flashing can you help me at all please and thankyou

2 answers
Ronaldo
Ronaldo

Looks like the overheat sensor and needs a service call unfortunately

Rinnai
Rinnai A.Rinnai

Hi Helen B,

Thanks for the question, as Ronaldo has mentioned, this error does indicate a fault with the overheat sensor and a service call will be required to fix.

You can book a service call here:

https://www.rinnai.com.au/support-resources/online-service-booking/

Thank you
Rinnai Australia

Paul

Paulasked

Rinnai 559FT

Hi i have the 559ft Rinnai energy saver and it doesn't seem to want to go over 17degrees. Filter is clean has a new fan can anyone help please?

2 answers
Gary - NZ
Gary - NZ

It's a long shot and a wild guess, but I am wondering if the air temperature and flow sensor is dirty. It happens on diesel engines in my experience, so why not your heater? Low down at floor level, there is a grille. You can press the end catches (tricky to find) and remove it. Turn the heater off and feel around inside behind the grill. You should feel a thin rigid tube protruding down, with a tiny bulb on the end a bit like a match-head. I am guessing it is a temp/flow sensor. Wet a cloth with alcohol and wipe the bulb. There is an aerosol spray can called "CRC MAF Sensor cleaner" (MAF = Mass Air Flow). I don't recommend spraying anything into the heater though. Alcohol on a cloth should work fine, maybe iso propyl alcohol. Or maybe just even Methylated spirits. Do not touch the sensor with bare fingers after cleaning it.
Hope this helps, best of luck, Gary (NZ)

Rinnai
Rinnai A.Rinnai

Hi Paul, thank you for the question. There could be a number of reasons for the heater not getting to temperature and a service call may be required to diagnose the issue. In a lot of cases it may be that the heater is not the correct size for the room installed. You have speak with our technical department on 1300 555 545 and they may be able to help you.
Alternatively you can book a service call online here:
https://www.rinnai.com.au/support-resources/online-service-booking/

Thanks
Rinnai Australia

Kent B.

Kent B.asked

556FTR

Ive just noticed a small amount of water on the floor behind the my heater 556FTR (rear right side viewed from front). Its not a large amount which leads me to think it may just be condensation. All functions otherwise appear normal. No smells or other issues. Should I be concerned?

2 answers
Rinnai
Rinnai A.Rinnai

Hi Kent, thanks for the question, we would recommend a service call for the unit to be sure there is no underlying cause for the water which may lead to issues. You can book online here:

https://www.rinnai.com.au/support-resources/online-service-booking/

Thanks
Rinnai Australia

Kent B.
Kent B.

thx. I will keep an eye on it to see if it worsens in which case I will contact my local tradies to take a look. ...

Get an answer from our members and Rinnai representatives

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