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121 questions from our users

Terence Sandow

Terence Sandowasked

Koleos H45 (2008-2015)

Hi guys I have a 2009 renault koleos 2.0l Diesel.I've had the clutch replaced but since then it's randomly cutting out with an exhaust emission on display. Driving fast and slow it cuts out. If it idles it will idle fine for a while then give a rough idle and go dead it won't start after it cuts out but I found if I disconnect the computer box it will start. Any help?



3 answers
Mookie
Mookie

Sounds like when someone replaced the clutch they did not reattach the sensor wire to the oxygen sensor

Terence Sandow
Terence Sandow

Thank you any idea where I can I find it google doesn't show much on Renault koleos.

Michael C.
Michael C.

if you stand on the drivers side look down the back of the engine on the manifold, the plug is along the bulkhead you have to remove the air intake pipe to get to it

Jackie H

Jackie Hasked

HZG S-Edition (2016-2020)

All of a sudden the volume control has stopped working in the radio. Can't turn up or down only mute. Neither the volume knob below main screen or buttons by steering wheel will work?
Can't find anything about this in manual either.



1 answer
Kylie S.
Kylie S.

Hi I was wondering if you had this fixed as it’s just happened to my car

Jackie H

Jackie Hasked

HZG S-Edition (2016-2020)

The volume control has just stopped working all of a sudden. You can mute but won't go up or down. Neither the knob under the main screen or the buttons on below steering wheel work. Looked in the manual but can't find anything.

4 answers
Gary H
Gary H

Sorry I can’t help with this.Just another Renault electrical issue.I hope someone can help because sure as hell Renault won’t be able to

Kylie S.
Kylie S.

Hi just wondering if you found out what was wrong with the radio



Jackie H
Jackie H

Hi Kylie, not really I ended up having to book it into the car dealer workshop and they connected it to the computer and reset it and it worked properly again.

Ulricka P.

Ulricka P.asked

Koleos H45 (2008-2015)

I noticed on Sunday (after the end of daylight savings) that the time does not show on the screen anymore. It shows --:-- and it is also greyed out in settings. Whilst trying to find a solution, I pressed the home button and the navigation system turned itself off and all I could see was the Tom Tom logo flashing on/off even when the car was turned off. Anyway took SD card off, updated on PC, everything came back on again, except for the time. Everything else works fine. Anyone else experienced this?

2 answers
Peter R.
Peter R.

My Megane did the same thing - no explanation yet ....

bills
bills

I also have this issue!

wriggall

wriggallasked

Koleos

Hi. I have recently brought a 2017 Intens (in New Zealand). Love the car and have been watching some You Tube videos to learn more about it. At this video https://www.youtube.com/watch?v=X-9xkAM7CUY, I notice that the Traffic Sign speed warning is showing in the centre dash and on the map. In my car it only shows on the Map. My other car is a 2018 Peugeot 3008 and on this car the warning shows in both places. Is there a particular way I need to configure settings to make it come up in the main dash?

No answers
Torabally T.

Torabally T.asked

Koleos

Hi, just bought a koleos 2009 rear doors not opening even from outside or inside, only front door is opening suggest me a solution please?

3 answers
Gary H
Gary H

Although I have not had this issue I believe it would be linked to the Renault’s poor electrics.The only fix would be to get an auto electrician to investigate.

Torabally T.
Torabally T.

Thanks for your answer, will get it to an electrical person to see wat the problem n let u know

Ash99
Ash99

Let me know how this goes! I’m also facing this problem!

Barbara R.

Barbara R.asked

Koleos H45 (2008-2015)

Why is our koleos 2012 dunamique beeping randomly while drive all of a sudden sudden?

No answers
Barry G.

Barry G.asked

Koleos HZG (2016-2020)

Hi when I start the car (2016 Koleos Bose), during the function check it says 'check card reader', then approx. 30 seconds later the stereo and nav screen turn of and restart, forcing me to re-enter media source, maps etc. I have updated Renault software but not Tom Tom software. Any help appreciated?

No answers
Megan M

Megan Masked

Koleos H45 (2008-2015)

Transmission Issues: I purchased my Renault Koleos in December 2009. Late 2017 I became aware of transmission whine between 110,000 Km service and 120,000 Km service. Advised by service people to "wait and see". Now told that "we have inspected the gearbox and found the oil is burnt and the noise if from inside the vehicle will require a new transmission, the quote from spares for the part alone is $9,409.
How many other vehicles are out there that have failed transmissions or was I just unlucky to pick a lemon?

1 answer
Bruce
Bruce

Transmission bearing failed in similar model at 75 K. Repaired in Melbourne by an independent transmission repairer for $3.5.

Alain

Alainasked

Koleos HZG (2016-2020)

Hi, has anyone had a noisy blower fan from the current shape Koleos while operating the aircon or heater? Possible bearing failure or a leaf?
Cheers!

1 answer
Esther
Esther

This was happening to my 2012 Koleos, take it to service ASAP. The issue maybe small but I’ve learned it could amount to an issue of a higher degree!

Rebecca S.

Rebecca S.asked

Koleos

My 2017 Renault Koleos zen no longer displays the dual internal cabin temperature in the bottom left and right of the screen any more.
How do l turn it back on?

1 answer
Vic
Vic

Sorry don't know, is that the only display not on

Christine S.

Christine S.asked

Koleos

Hi does the automatic parking brake go off by itself when you start driving my husband says yes my son say no you have to turn it off

2 answers
Vic
Vic

Hi, Yes automatic park brake does go off when you start driving

Christine S.
Christine S.

Thank you

Mojtaba

Mojtabaasked

Koleos

I have a koleos 2017 .the navigation system does not work .How can I use it? I live in Iran

No answers
Sussan C.

Sussan C.asked

Koleos

I just bought the 2018 Koleos but I can’t locate the ignition light it’s so annoying trying to find the ignition in the dark or in the underground car park. ?

3 answers
Runamuk
Runamuk

There shouldn't be one, as there is no ignition, typically I have no issue pressing the start/stop button if it's to dark, press ur overhead light button to turn it on so the hole car lights up

Nick W.
Nick W.

There is no light. Annoying when you have the key type ignition!!!!

Sussan C.
Sussan C.

Well Ranamuk obviously a key is required hence my comment and turning on the overhead does not light up the side where the key is. Also strange as it maybe all these were dumb tested prior to my comment. So no further response required enjoy tour free key ignition car.

Kel

Kelasked

Koleos

Our koleos just stopped. It won't go forward or backwards. Front wheels have locked up. Any help?
AWD 2009 model

No answers
Tania C

Tania Casked

Koleos

How do i permanently deactivate auto locking, or at least each time i get in? Im an Uber driver and it is soooo annoying that the doors auto lock, passengers cant open the door to get in.

1 answer
Tania C
Tania C

Start the car, then hold down the "door unlock" button for 5 seconds. That will deactivated the auto door lock. Found the answer in the manual. If you do it after you start driving it will turn back on again (which is what did the first time) you have to do it straight after turning the ignition on.

Simon B

Simon Basked

Koleos H45 (2008-2015)

pasenger front window not working any 1 got video on how to change regulator?

No answers
Alain

Alainasked

Koleos HZG (2016-2020)

Hi everyone, (2017 Koleos Petrol) Once the fuel light comes on, our DTE (distance to empty) displays down to 80km remaining then turns blank to - -. Dealer hasnt heard of this before. Has anyone else experienced this, does your dash display go lower than 80km to empty?
Our previous 10y.o VW Golf would go all the way to 10km. Thanks!

2 answers
bzerk86
bzerk86

Hi Alain,

This certainly appears to be the "norm". Ours does the exact same thing. Even our '06 Renault Megane behaves this way. Depending on your current economy, the range remaining will go to "----" somewhere between 90 and 50km remaining.

I believe this is to encourage people to refuel sooner rather than later, especially overseas as it's illegal for them to run our of fuel on certain motorways.

Hope this helps.

bzerk86

Adam H
Adam H

Yep my 2018 koleos does the same

Ross

Rossasked

Koleos HZG (2016-2020)

So i have the 2018 S Edition Koleos and wanted to find out about remote engine start, once you unlock the door, the car will shut off the engine. Surely theres a takeover procedure to prevent that from happening otherwise you will always need to start the car twice if using remote engine start.
Second is there a update to support wireless carplay?

3 answers
Ken H.
Ken H.

That's one for the Renault Dealer Service Manager.

Ken H.

bzerk86
bzerk86

Hi Ross,

What does the manual say regarding remote engine start? Perhaps if you press the unlock button on the key card instead of the hands free button on the door it will continue to run the engine? I have never owned a vehicle with remote start but understand what you mean regarding a takeover procedure. A friends Astra they had borrowed required them to do a very specific set of steps to be able to drive the car after using remote engine start.

Sorry I cannot be of more help.

bzerk86

Ross
Ross

Nah, tried both ways and the engine shutsdown regardless. Kind of pointless having remote start for it to shutdown as soon the door or remote unlock happens

Michelle S

Michelle Sasked

Koleos H45 (2008-2015)

I can't get the voice activation to work. It keeps telling me that the current voice is not recognised. Also the gps is not showing the correct speed limits and seems to tell me to turn the wrong direction. Egg turn right when it should be left. I can't purchase any items from the rink store as everything is greyed out. I have a used sport way.

2 answers
bzerk86
bzerk86

Hello Michelle S,

Sounds like your multimedia unit may require a software update at the dealer, if an update is available. That is the only thing I can think of that may resolve it not understanding your voice as well as some of the map problems.

I too have noticed that the speed limits in our new Koleos are not always accurate. For example I pass a school that has been closed for many years and it still comes up and says it's a 25km/h zone. Could be worse, I have seen new Mazda's get main roads radically incorrect, 60km zone shown as 50km ect.

bzerk86

Michelle S
Michelle S

Thanks bzerk. I didn't buy the car from a Renault dealer (although it was from a car dealership) and they tell me they know nothing about Renaults. I did contact Renault direct and although they got back to me asking for the car details, they haven't bothered to follow up. I'm loving the car now that I'm learning all the different bits and pieces. It's so comfortable to drive long distances. I now Google before I leave so I'm not totally at the mercy of the GPS :)

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