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1 question from our users
JMCasked
Hi has anyone had issues with the solar collectors bursting internally, Rheem has told me this never happens? The problem it’s happen to my unit after his 4 Months
2 answers
Sounds like typical Rheem to me. Hopefully they'll cover it under warranty without too much trouble.
For us it's happened on both systems I've owned but we don't know if it was the panels or the tank.
Our first system had a rupture 'somewhere' after 3.5 years, losing all the glycol, but the whole system was replaced under warranty (just had to argue with them and pay a large amount for them to honour it).
The replacement system had a rupture somewhere after 6 years, losing all of the glycol again. The whole system is going to the recyclers after this.
Rheem A.Rheem
Dear JMC
We are sorry to hear about your experience and our customer service team would like to investigate the issue. However, we cannot obtain your information given the limitations of this website. If you could please email your contact details through to [email protected], referencing this review, our team will be able to assist you accordingly
Kind Regards
Rheem Australia
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