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Rinnai Capella 18Plus CA18PSL (LPG, Silver)
- 2 reviews
- 2 likes
absolutely appalling, I brought a brand new rinnai capella 18 heater on the 14th Feb 2020, it turns out to be faulty. I contacted rinnai on the 12th July and was to hear from someone within 24 to 48 hrs later with warranty details, fast forward 1 month still hadn't heard from anyone I emailed rinnai 3 times with a reply once! Middle of winter no heating 3 small children we have froze, i ended up buying a little blow heater for my room as we had nothing, finally 5 weeks later ( last Thursday the heater was picked up and taken i was not offered a...
Read more loan of a heater or anything whilst this has taken place. i was to get a call the following day ( still havnt) the wheather has been horrid down in the 2c area and after spending $1200 on this capella plus my little girls and i have froze to death. Im going to take this further, The service and product are on par unfortunately absolutely disgusting.Purchased in February 2020 for $1,150.
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Details
| Category | Gas Heaters |
|---|---|
| Price (RRP) | $1,510.00 |
| Heater Type | Flued |
| Max Room Size | 102 m² |
| Dimensions | 570 x 610 x 245 mm |
| Features | Energy Saving Mode, Remote Control, Thermostat and Timer |
| Gas Star Rating | 5.8 star(s) |
| Max Gas Input | 18 mJ/h |
| Power | 6,600 W |
| Gas Type | LPG |
| Manufacturer Warranty | 5 year(s) |
| Colour / Finish | Silver |
- MPN: CA18PSL
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Hi kristy,
We have sent a private message to discuss the matter further....
Read more Thanks, Rinnai Australia