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270 questions from our users

Katie

Katieasked

Unity Infant Carrier

Hello I‘ve purchased a britax safe n sound unity neo capsule and would like to know if this can be connected to a steelcraft acclaim pram?



1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Katie, thanks for your question. Please call our consumer support team on 1300 303 330 and advise us of the model Steelcraft Acclaim pram which you are wanting to use. Kind regards, the Safe-n-Sound team.

Sara M

Sara Masked

Unity Infant Carrier

Hi, I have a unity capsule 40/A/2010 DOM in 2012 and wanting to confirm if the adapters will allow it to connect to a baby jogger city select double pram. The adapters list the 2013 capsule model so not sure if they will also fit the older one.
Thank you!

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Sarah M, thanks for your question. Only the Safe-n-Sound Unity 2013 STD with inbuilt click & Go adapters have been tested and are compatible with the Baby Jogger City Select and baby Jogger City Mini. The 2010 STD has not been tested and the click & Go adapters are no longer available to be purchased separately. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Krystal A.

Krystal A.asked

Unity Infant Carrier

I have an older Britax safe n sound capsule I have bought Britax click n go receiver for my city select double it won't connect to my capsule only newer model is there another receiver I can get for my capsule or do I have to buy the newer model Capsule?



1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Krystal A. Thanks for your question. The Safe-n-Sound Unity Capsule 2013 STD is the only model which has been tested with the baby Jogger City select and Baby Jogger City mini using the Britax Baby Jogger receivers. If you have any further questions, please contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

nel

nelasked

Unity Infant Carrier

i have a 2013 unity capsule and wondered if i can get an adaptor for a mountain buggy terrain or urban jungle 2022 model.

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi nel, thanks for your question. Britax does not have an adapter to connect the Safe-n-Sound Unity Infant Carrier to any Mountain Buggy prams. We recommend contacting Mountain Buggy for further assistance regarding the compatibility between the two. Kind regards, the Safe-n-Sound team.

Karli

Karliasked

Unity Infant Carrier

Does the unity infant carrier fit the baby jogger city select lux with adapters click and go?



1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Karli, thanks for your question. The Safe-n-Sound Unity capsule 2013STD with integrated Click & Go adapters have only been tested with the two models, Baby Jogger City Select and Baby Jogger City Mini along with the receivers in the link below designed specifically for the Baby Jogger City Select and Baby Jogger City Mini with safe-n-Sound Unity 2013STD.
https://www.britax.com.au/accessories/britax-click-go-receivers-city-select/
https://www.britax.com.au/accessories/britax-click-go-receivers-city-mini/
If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Alisha v.

Alisha v.asked

Unity Infant Carrier

I have a britax b-motion pram 2013 and a britax safe and sound unity car seat from 2012, are there any adaptors that will fit with this combination?

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Alisha v. Thanks for your question. The Britax B-Motion 4 is not an Australian Britax product. Please contact the country where you purchased the pram from for further information regarding capsule compatibility. The link is provided below for the Britax Global web page
http://www.britax.com/
If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Britax Safe-n-Sound team.

Melco

Melcoasked

Unity Infant Carrier Standard

Hello, I have the unity neos series no: 40/B/2013 manufactured 18/01/2017. Is it possible to purchase adapters to fit a Bugaboo Cameleon? Thank you.

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Melco, thanks for your question. You will need to contact Bugaboo direct regarding compatible receivers for your Safe-n-Sound Unity Neos to connect onto a Bugaboo stroller. If you have any further questions, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Sleepy

Sleepyasked

Unity Infant Carrier Standard

I lent my 2014Unity to a friend and they installed the click & go system. Having trouble removing the locking pin to take it off again (to be compatible with my pram). Any advice for removing the click & go system would be appreciated.

3 answers
Sleepy
Sleepy

Figured it out. Gotta move the handle to upright and got a screwdriver in on each side of the locking pin.

Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Sleepy, thanks for your question. We do have instructions on how to remove and replace the click and go adapters and can provide them to you through email. Please feel free to email us at [email protected] or you can call us on 1300 303 330. Kind regards, the Steelcraft team.

Sleepy
Sleepy

Thanks but no need - I was able to figure it out.

Anna E.

Anna E.asked

Unity Infant Carrier

Is the Britax Safe n Sound Unity NEOS carrier compatible with a Steelcraft Agile Plus stroller??

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Anna E. Thank you for your question. The Safe-n-Sound Unity Neos Infant Carrier is compatible with the Steelcraft Agile Plus stroller using the Agile Click & Go Receivers. Please see below link:
https://www.britax.com.au/accessories/agile-click-go-unity-receivers/

If there is anything we can assist you with in future, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Liz lee

Liz leeasked

Unity Infant Carrier Standard

How old is the safe and sound 40/A 2010.

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Liz lee, thanks for your question. 40/A/2010 is the series number which the capsule complies with (2010 STD). You will need to locate the date of manufacture which will be directly under the capsule on an item label sticker.
If there is anything else we can assist you with you with, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Nkay

Nkayasked

Unity Infant Carrier

Hi is this capsule compatible with the icandy peach pram?

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Nkay, thanks for your question. Adapters are tested and validated by the stroller manufacturer. We would suggest that you contact icandy regarding your question. If you have any further questions, please contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Shells

Shellsasked

Unity Infant Carrier NEOS

Our baby gets extremely hot even when he is just in a singlet and nappy. A number of mums I have spoken to have this issue as well and it is only winter. We have to have the car air con on 18 but that is not ideal or working.
Is there a different material for the newborn insert we can get that won’t mske him so hot?

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Shells, thanks for your question. The Safe-n-Sound Unity Neos has a Thermo 5 fabric insert a high Performance fabric with Bamboo Charcoal which delivers the premium comfort. If you wish to discuss this further, please feel free to contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Sarah F

Sarah Fasked

Unity Infant Carrier

Hi, I have the britax unity neos series 40/B/2013 and a baby jogger city select. Will the britax click and go adapters be ok for this even though it say for series 40/A/2013?
I previously used the click and go adaptors with the same capsule and pram but lost one so have had to purchase more. Now hoping they still fit?!
Thank you!

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Sarah F, thanks for your question. Yes, the series 40/A/2013 will be compatible using the Britax CLICK & GO Receivers for City Select. I have included the link below.
https://www.britax.com.au/accessories/britax-click-go-receivers-city-select/
If there is anything we can assist you with in future, please call us on 1300 303 330. Kind regards, the Safe-n-Sound team.

Kristel B.

Kristel B.asked

Unity Infant Carrier NEOS

I have the britax unity neos (recently purchased) and need a second base. Is it compatible with britax unity older model bases? (That aren’t “neos”)?

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Kristel B. Thanks for your question. Please email us at [email protected] the item details of the base you wish to use so we can assist you further. Alternatively, you can all our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Bethany P.

Bethany P.asked

Unity Infant Carrier

Hi I'm looking to purchase the safe-n-sound unity Neos capsule but already have a mountain buggy swift pram. Are they compatible? I seem to be getting mixed responses when I search. Thank you!!

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Bethany P. Thanks for your question. You may need to direct your question to Mountain Buggy as I don't believe the Safe-n-Sound Unity Neos Infant Carrier has not been tested with this pram. If you require any further assistance, please contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

Sam

Samasked

Unity Infant Carrier

Hi there I have the brutal safe n sound. Is it compatible with the icandy peach?

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Sam, thanks for your question. I do not believe the safe-n-Sound unity Carrier has been tested with this model stroller. I suggest you contact the stroller manufacturer to further assistance. Kind regards, the Safe-n-Sound team.

Bec

Becasked

Unity Infant Carrier

Hi! I have been given a Britax unity capsule 40/A/2010 from a friend. I’m wondering whether there is an adaptor compatible with a bugaboo cameleon 3 pram?
Bec

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Bec, Thanks for your question regarding the Britax Safe-n-Sound Unity Infant Carrier. We recommend you confirm the compatibility between Safe-n-Sound Unity Infant Carrier 2010 STD and the Bugaboo Cameleon 3 pram with Bugaboo direct. If you have any further questions, please contact our consumer support team on 1300 303 330. Kind regards, the Safe-n-Sound team.

CatY

CatYasked

Unity Infant Carrier

Hi
I have recently purchased a Steelcraft Savvi Stroller Indigo Melange but have a Unity Baby Carrier 40/A/2013. The stroller come with the click and go adapters but the capsule is not a click and go. What adapters do I need to help this capsule fit the click and go?
Thanks

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi CatY, thanks for your question. The Steelcraft Savvi is compatible with the 2013 series Unity. I would suggest that you return to your place of purchase for assist or alternatively please feel free to give us a call on 1300 303 330 so we can discuss this with you in further detail. Kind regards, the Safe-n-Sound team.

Rebecca H.

Rebecca H.asked

Unity Infant Carrier

Can I put my unity capsule on the bottom of my steelcraft strider compact, I have the click and go adapters but they don’t fit where the bottom seat goes, do I have to purchase a different adapter?

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Rebecca, thanks for your question. The 2013 series Unity ISOFIX or Unity NEOS are compatible in the second seat position with the addition of the Britax CLICK & GO™ Unity Baby Capsule Lower Frame - https://www.britax.com.au/accessories/britax-click-go-unity-baby-capsule-lower-frame/ please feel free to give us a call on 1300 303 330 if you would like to discuss this with us in further detail. Kind regards, the Safe-n-Sound team.

Trt

Trtasked

Unity Infant Carrier

Hi I purchased a britax safe and sound 40/A/2013 capsule and wondering if it is compatible with the steelcraft strider compact pram?

1 answer
Britax Safe-n-Sound
Support C.Britax Safe-n-Sound

Hi Trt, thanks for your question. The Britax Safe-n-Sound Unity series 2013 is compatible with the Steelcraft Strider Compact stroller with the addition of the Strider Unity Click & Go receivers -https://www.britax.com.au/accessories/strider-click-go-unity-receivers/ kind regards, the Safe-n-Sound team.

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