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Samsung Galaxy A30 Questions & Answers
10 questions from our users
sandraasked
I want to know how to use free time video on my A30 just bought it
1 answer
MickSamsung
Hey Sandra, congrats on purchasing the A30!
Can you please clarify what you mean by “free time video”?
If you’re refereeing to video calling, this service is provisioned by your service provider and you would need to reach out to them to in order to see if they offer the service.
For further assistance, you can also reach out to us via Facebook. Follow the link below to be redirected to our inbox.
Mick
Samsung AU
Geoffpullar R.asked
Can't hear voice notes. Any help?
1 answer
KathSamsung
This does no sound right, Geofffpullar.R! Would you be able to contact us via the link below so that we can further assist you with this?
https://www.messenger.com/t/SamsungAustralia
Kath
Samsung AU
Syed S.asked
Why when i use type C earphone the play Pubg . I can talk also hear .. but when i on call. I cant hear anything.. is it something wrong with my setting??
No answers
Michelle K.asked
I have a Samsung a30 which continuously puts my calls on hold....so frustrating. Anyone know how to disable this.
1 answer
AdaSamsung
Hi Michelle, we recommend for you to head to your nearest authorised service centre so we can further look into this.
You can make a booking via the link below:
https://www.samsung.com/au/samsungstore/bookings/
Ada
Samsung AU
Matthew Nasked
My new a30 drops battery life considerably overnight wthout any use
1 answer
AdaSamsung
We understand the importance of getting the most out of your A30, Matthew. We've provide a link below to help you optimise your battery.
https://www.samsung.com/au/support/mobile-devices/how-to-optimise-your-battery/
If after some time, you still believe that there may be a fault with the battery of your device, we recommend for you to head into your nearest Samsung service centre so that our techs can take a look into this.
Remember, all visits require a booking -
https://www.samsung.com/au/samsungstore/bookings/
Ada
Samsung AU
leapnasked
Is there a compatibility issue with the a30 and a type-c to hdmi adapter to a smart tv?
2 answers
Yes does not work I bought one but if you get the genuine samsung lead may work but they are $60.
AdaSamsung
The A30 is not compatible with the Samsung USB-C to HDMI adaptor. Alternatively, we have also provided a link below to suggestions on how you can also view your phone on a Samsung TV.
https://www.samsung.com/au/support/mobile-devices/how-do-i-connect-my-phone-to-my-tv-using-hdmi/
Jo
Samsung AU
Toby's Mumasked
I put a review in here for a Samsung A30 - what happened to it? Did the company get you to remove it?
No answers
Johnasked
I adore my new A30 phone. All 5 star from me. Is there a better App than HitFit Pro which does not work to program my Kogan wellbeing smart watch?
No answers
bigc123asked
does anyone have connetion issues with samsung a30 we upgraded from samsung a5 and had nothing but problems trying to ring or accept calls its doing my head in. when ringing the phone cuts out or we can hear people at the another end but they cant hear us
1 answer
AdaSamsung
Hi, we understand how important your A30 is in your everyday life. We recommend taking your device to the nearest service centre so we can take a look at this for you. Remember, all visits require a booking - you can make yours via the link below:
https://www.samsung.com/au/samsungstore/bookings/
Jo
Samsung AU
P. Simpsonasked
how to open flashlight on a30
3 answers
Try swiping from top to bottom on front screen (this is where you see wifi and sound icons) and you should see an icon of a flashlight next to the aeroplane. If you tap on that, the flashlight should come on. Just tap again to turn off. The flashlight comes on at the back near the camera. Hope this helps.
AdaSamsung
Hi, we have provided a link below to help you with this! Let us know how it goes.
> https://www.samsung.com/au/support/mobile-devices/how-to-use-device-as-a-torch/
Jo
Samsung AU
all ok now thanks
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