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Wayne H.South East Queensland, QLD
- 3 reviews
Absolute POS
I have had this watch for about 18 months now. I was really excited to get it when I first bought it. It is by far an absolute piece of SH!T. I set it on goodnight mode when I am sleeping, yet when it is on the charger it wakes me up multiple times each night by lighting up the screen and vibrating to tell me it is charged or just because it feels like it?! Weird to say the least.
As for calls, even when it is on silent and connected to my Samsung Galaxy note 9 by bluetooth which is on silent also, (not do not disturb by the way just to be clea...Read more
r), I miss important calls constantly as it does not alert me or vibrate at all. Last time it updated, I lost all my text message history on my watch, I took it to samsung and they lost my back up and made matters worse. I needed to repair again as a new watch and reinstall everything manually all over again. Every time I enter a new suburb it vibrates and displays the weather for that location, even though I have weather alerts turned off! I went away from Apple as they make you buy everything from them and use iTunes for all everything. If you want a watch that annoys the F out of you every moment with trivial Sh!T and not alert you for calls this is the watch for you! Do yourself a favour and avoid Apple and Samsung phones and watches at all costs, absolute rubbish the pair of them!
Purchased in November 2021 at Samsung for $650.00.
1 comment
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Unstable EffluentsAU
- 5 reviews
Adds and privacy concerns
It should be noted. And this is a very valid point, which prompted me to return the Samsung Smartwatch..
Basically, Samsung health has adds! This is how Samsung developed, you purchase a AU$450 watch and the primary app has in add offers!
I complained in the Playstore, and Samsung half assed passed the blame stating, ' maybe call us if your health app has add' IT DISPLAYS the add disclaimer in the Play store! Nothing to do with my clean vanilla android.
2nd the wear app, the Samsung connector require all these conditions to be met if you do n...Read more
ot allow all 7 the wear will not connect. They are: FULL ACCESS TO: call logs, call history, contacts, SMS, storage, photos, calendar. Cannot turn off and simply use GPS and toggle music while on a run.. as the above condition of not allowing something as mundane as call logs, the phone stops syncing and access to the wear APK if prohibited.. So I've decided to use my oneplus7pro with open source GPSX software, and couldn't be happier!Purchased in April 2021 at Officeworks Online store for $450.00.
1 comment
KathSamsung
I do apologise for the experience you've had so far with your Samsung Galaxy Watch. This doesn't sound right and I would like to look further into this. Would you be able to send us a private message ... Read more
with your Samsung reference number via the link below as it is our best point of contact? https://www.messenger.com/t/SamsungAustralia
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SteveBPerth
- 4 reviews
Worst smart watch I have owned
Ive been holding off reviewing this watch hoping Id grow to love it because lets face it, its bloody expensive.
I normally research the crap out of my tech purchases but was in love with the 46mm Galaxy and didnt look into it enough. I purchased the cellular version as I wanted to jog and leave my phone at home. I was caught out by the fact the cellular version doesnt take a sim but has a virtual sim. My phone is a company supplied one so the plan doesnt allow the watch be synced to it. My backup plan was to use a sim in my tablet with a 10gb...Read more
Purchased in August 2021.
2 comments
KathSamsung
Hi Steve. I apologise for the experience you've had with us so far. We really appreciate the time spent to give us your perspective on this and your feedback will be forwarded to the team so we can c... Read more
ontinue to further improve on our products and services. I have sent you a reply to your message previously. If you could check your inbox it would be greatly appreciated!Kath kindly opened two cases with a Voice of Customer (VOC) team member. The first was closed without contact and Im assuming the second case has also been closed as Ive heard from no one. Just had my... Read more
email address added to their mail out list so Im now inundated by junk mail from them to add insult to injury. As I said in the review - Don't make the same mistake I did!!Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Galaxy Watch 46mm Cellular compares to other Smart Watches / Fitness Trackers
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casey
- 6 reviews
Great Watch
Got this watch in July and it has been great, its easy to use great connectivity and capabilities. I like the sleep tracker because i do have a lot of trouble sleeping so i like to see how I'm actually sleeping.
Purchased in July 2021 at Telstra.
1 comment
KathSamsung
Hi Casey. Great to hear you are enjoying your Samsung Galaxy Watch and utilising our sleep tracker! Your feedback is greatly appreciated and will be forwarded on to the team. Should you have any furth... Read more
er enquiries, please don't hesitate to reach out to us. Kath Samsung AUSimilar opinion? Write a review on ieatwords.com.au!
AlexPerth, WA
- 9 reviews
Not accurate
Steps are not being counted accurately and no open water feature..bought it on jbhifi and returned straight away. Looks good but not reliable and battery life is poor..definitely needs improvement
Purchased in January 2021 at JB Hi-Fi Retail Stores for $629.00.
1 comment
KathSamsung
Hi Alex. I do apologise for the issues you are currently experiencing with your Samsung Galaxy Watch. If you believe this to be a manufacturer's fault, I would recommend visiting your nearest Samsung ... Read more
service centre to get a member of our team to help further assist you with this issue. Remember, all visits require a booking - you can make yours via the link below: https://www.samsung.com/au/samsungstore/bookings/Similar opinion? Write a review on ieatwords.com.au!
DavePerth, WA
- 2 reviews
- 1 like
Fantastic watch
Great watch, have been looking for a watch for some time and obviously tried some ( wish ) watches that failed. So i bit the bullet and went for the Samsung. Very impressed. Connected via bluetooth to my phone i can view emails, phone calls and text messages. The average time before charge is 3 days ( depending on how long you use it). From Samsung health, tracking your every step to sleep tracker the Samsung watch has not disappointed. I have purchased a SS band as i do find i am gettting a little rash from the silicon band but thats the only problem i find :)
Purchased in March 2021 for $499.00.
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PeterGreater Melbourne (Outer), VIC
- 16 reviews
- 6 likes
Samsung Galaxy Watch 46mm Cellular
So after been a Apple nut for 10 plus years, i made the change to Samsung 2 weeks ago first the phone and now the watch . The Samsung galaxy watch looks like a Watch its round like watches should be, it works fantastic. The Watch face and app store has so much to offer, there are 1000 or more watch faces to use and customice to whatever you desire. It works flawless, everything is so easy to use .
Thank you Samsung for making such a great timepiece
Purchased in July 2021 for $500.00.
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Noda M.Brisbane
- 9 reviews
- Galaxy Watch 46mm Cellular
- Verified purchase
Limited apps due to Tizen OS
This is a very good smartwatch. The screen is great, as you'd expect from samsung, it's not overly bulky, and the rotating bezel is a pleasure for navigating with. I haven't installed many additional apps, as they are pretty much useless to me, and haven't gotten much use from the cellular aspect, as I do not pay for the service needed through a telco. If you're a user who is always in range of your phone, then getting the cellular version is a waste of money. Other than this, the watch is a treat. It vibrates when you become out of range with your phone; which has saved me from misplacing / leaving my phone behind a few times.
Purchased in December 2021 at Samsung Online store for $589.40.
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Murat CayGreater Melbourne (Inner), VIC
Really disappointed
This watch is a waste of time. I feel I have been misled into buying this watch by its "Galaxy" name. My galaxy 9 plus runs on android but this watch instead runs on some unknown tizen platform that has very little support with apps and functionality. No whatsapp, no google maps, no android, plus a whole lot of other apps that i have on my phone are not stored. Paid $650 for something I feel should be worth closer to $100 from ebay.
Purchased in February 2021 at Vodafone for $649.00.
1 comment
Samsung AUSamsung
Hi Murat, thanks for providing your open and honest feedback. We've sent you a PM requesting more information. When its most convenient for you can you please send that through?
You can also reach o... Read more
ut via Facebook- please ensure to copy and paste your product review in a private message to us.Similar opinion? Write a review on ieatwords.com.au!
Find out how Samsung Galaxy Watch 46mm Cellular compares to other Smart Watches / Fitness Trackers
Know better, choose better.
JoshHobart, TAS
- 13 reviews
Mixed bag - good watch
This would be a 5 star rating, and is a great smart watch. I however have had issues with floor count and this leaves a bit of sour taste in my mouth. Despite a widely reported issue of fluctuating floor counts (where I do 120 floors one day and 0 the next - despite similar activity levels), samsung has ignored this problem.
Purchased in October 2021.
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Andy S.South East Queensland, QLD
I've had a few wearable's now but this by far ticks all the boxes for me
I first had a Note 9 then the S10 plus, with both phones the watch is the perfect companion. It's even come in super handy on a few occasions when I did not have my phone with me and I could take an important call. Super happy with build quality and features.
Purchased in March 2021 for $500.00.
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Terrible rubbish waste of money
I just hate the samsung 4g galaxy watch.
I loved it though when I first bought it for about 1 week. Then it started overheating when web browsing. Then it started sending out random mobile phone numbers to my friends.
The store I purchased it through replaced it straight away which was terrific as it was only 2 weeks old.
So the replacement started overheating again ( in Australia )! Boring. The store said send it back to Samsung for a Service. I did. Samsung say it works within their specifications so they consider that there is nothing wrong ...Read more
Purchased in November 2021 at Harvey Norman Retail Stores - Electronics for $649.00.
3 comments
Samsung AUSamsung
Thanks for reaching out to us, we’re really sorry to hear of the experience you've had so far. We’d be more than happy to investigate further into this – Our best point of contact is to send us a PM o... Read more
n Facebook with a copy of this review and some more information. > m.me/SamsungAustraliaToo late! Not wasting my time anymore. Your watch overheats ALL the time. The watch has major issues. However Samsung Australia will never admit this. Thanks
Samsung AUSamsung
We're here to help if you change your mind.
Mick
Samsung AU
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JuzSouth East Queensland, QLD
- 35 reviews
- 1 like
Alright in most areas - but the overheating!!
Bought in November 2018. Since the first week this watch gets hot on my wrist almost every second day, then gives a warning beep with an error of 'watch overheated, will shut down' or similar. After a month or 2 of that I'd had enough and took it back to Telstra. They sent it to Samsung. Samsung says 'nothing wrong with it'. I have it back for 2 weeks now and the same thing is happening. Contacted Samsung direct and they just don't seem that interested. The person at Samsung seemed like she was just going through the motions and didn't c...Read more
are, and wasn't very helpful. A quick check on google found that this was a problem with the previous model and is a known issue with some of the latest models the same as mine too. Spent over $600 on something that is just mediocre - not a nice feeling. It's not like I want much - just the product I bought to work that's all and not feel like it's burning my arm every second day.Purchased in November 2021 at Telstra for $649.00.
2 comments
Samsung AUSamsung
Hi Juz, we are very sorry to hear about your experience with us. We've sent you a PM requesting for more information, when its most convenient for you can you please send that through?
Anna
Samsung Australia
Sure, anything just to have this thing working the way it should. Will look out for your PM. Thanks.
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Not water Resistance
I bought my watch in Dec 2018 and after my first swim I realized it behave strangely so I took it off my wrist and put that in my swimming bag. Once I arrived home it was stuck in "Galaxy Watch rebooting" mode! I contacted Samsung Customer Care, booked a time and hand over my phone for inspection. What surprised me was the feedback from call centre saying I can only swim in PURE water !! When I asked what is classified as PURE they said "not salted nor chloroformed water", which in my opinion is the 99% of the places I swim. In short from my perspective this means I cannot swim with this watch which was one of the main reason I bought the watch for.
Purchased in December 2021 at Harvey Norman for $650.00.
1 comment
Samsung AUSamsung
Hi Madhi, we are very sorry to hear about your experience with us. We've sent you a PM requesting for more information, when its most convenient for you can you please send that through?
Anna
Samsung Australia
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Questions & Answers
Patieasked
This watch is over heating when I use without the phone sent back 3times and they saying there's no faulty. I am failing to understand this because it over heats which means there is a problem is there anyone who has faced the same situation as they are refusing to refund or give me a new watch m so so angry right now I have bragged about Samsung now thinking twice its crap product
2 answers
AdaSamsung
Hi Patie, we'd like to further look into this. Would you be able to send us a private message to the link below with your reference number and contact details?
https://messenger.com/t/samsungaustralia
Ada
Samsung AU
Sure hope you will help m so frustrated
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KathSamsung
Sorry to hear of the issues you are experiencing with your Samsung Galaxy Watch, Wayne. For Do Not Disturb mode on your devices, you will need to turn off this mode on your watch manually, as it will ... Read more
mirror when your phone is in 'Do Not Disturb' by default. If you need any further assistance with this, please don't hesitate to reach out to us via the link below as it is our main point of contact.