I had to return the unit because it got confused trying to vacuum a rug that had multiple colored rectangles in it. It kept thinking it was going to fall down stairs and would turn around. I tried covering the "cliff sensor" which helped somewhat, but it just kept doing this. After MANY tech support calls over a 6 week period, the last support person told me that I had a "non-standard" rug and the unit would not work for me. It also would get stuck in many places in my home and would try to back up on table legs, then stall. Sometimes i...Read more

We have our Hugo now since a little over 2 months, and he faithfully does every day his job. All our floors are tiled, and in the bedrooms we have bamboo wooden floors, but it is amazing what doghair he picks up and cathair as we have both animals. He sometimes gets stuck (always under the pedals of the piano, so we put something in front of that.
Great is the remote to just point him to a dirty spot or for a short ride. Battery power is amazing, and it runs for over an hour before he finds himself his way back to the docking station.
There a...Read more

Kevin is my favourite possession and I love him.

We are 3 kids, 2 dogs and 2 adults who resent cleaning and fight about it all the time. Was considering a few robotic vacs and chose this because of the warranty (10 years).
Each day we do a quick sweep of corners and edges into the centre of the kitchen floor then turn him whilst the kids pick up their junk upstairs. Don't bother with the sweep upstairs, just open all the doors and let Kev do his thang. He works like a champ and is very effective on dust and dog hair.

As a bonus Kev has taught the kids that picking up their dirty socks and lego is a good thing: they to love him and don't want him to die.

KEVIN HAS CHANGED OUR LIFE.

***update after 10 months use*** ...Read more

We purchased this item about 6 months just before our now 5 month old baby was born. This has been an absolute life saver with two indoor cats and many visitors coming and going to keep our floors feeling clean and tidy. I can't stand feeling dirt on the floor with bare feet.

We are disgusted how much dust and dirt this vacuum picks up even running daily the enormous dust bin is almost full. There is no way I have the time to vacuum everyday and I now question how much filth we were living in vaccumming weekly.

We were very apprehensive...Read more

Like another review here, our Powerbot VR9000 is unable to navigate our house. Our house is mostly hardwood and tiles with some rugs. It cleans the rugs much better than I expected. Over the last week, with many (12 or so) attempts, it has never cleaned the whole house. I do not expect it to clean edges or corners, but it seems to get confused and does not clean whole rooms, or does not clean the whole internal section of a room but does the edges, or ignores half of the house. It usually returns to base in a very non direct way and turns off r...Read more

The title says it all. This is the most incredible machine I've ever owned. We were in the market to purchase a new vacuum cleaner following our old faithful finally biting the dust. Initially, we were looking to get a Dyson after a lot of research, as I knew the majority of robot vacuum cleaners merely swept rather than actually sucked. However by accident I stumbled upon the Samsung Powerbot and fell in love. And by absolute fluke, we managed to get it heavily discounted at Harvey Norman just after Christmas.
The features are fantastic, and...Read more

At first the powerbot worked wonderfully, we were really amazed at how good it was. It had a few issues around table legs, it pushed our small coffee tables around and dining chairs. It likes to ram some furniture. I guess it's letting them know who's the new boss in town.

Then weird things started to happen, after a couple of uses. It started vacuuming diagonally and as it hit objects, it would turn around and keep going diagonally, missing large spaces. I stopped it, manually tried to put it back on track but for some reason, it just kept ...Read more

Fantastic product. It will take a few days to learn the layout of your house, but after that it's just set (the schedule) and forget! Every day we come home and we know it's vacuumed the entire house. The first few days were fun to watch it explore the house... kid loves it :) Amazing how it finds it way into spaces where it barely fits, then finds its way back home again. Suction is very good, and it's not actually that loud. Still need a stick vacuum for those areas it can't get to (behind door, window sil, etc.)

I researched ALL robot vac...Read more

Had been looking at robot vacuum cleaners for a couple of months and was hesitant about forking out $1500 for something that does a chore I could do myself. However, Myer recently reduced the price of these to $900, but unfortunately they ran out of stock within a few hours. I called up JB Hifi Home and they price match so I ended up buying it from there.

We got it out of the box, got it charged and set it to work. The first thing that struck me was it's fairly advanced navigation system. It was surprisingly accurate around the dining ch...Read more

The saleswoman warned us that any robot vacuums were meant to be second vacuums, but either I was really bad at manual vacuuming or my manual vacuum was crap (probably the latter). This robot keeps our house fur free all week long (we have a cat) and it does a pretty good job even on carpets. I'd say that on hard floors it's 10/10 and carpets is 7/10 with cat hair, but that's good enough for me, I can live with doing a manual vacuuming every 2 weeks on the bedroom carpet.

We have a fairly large house so the workload at home has been reduced...Read more

This is our first robot vac. We have two dogs, one is a german shep and sheds a LOT of fur. We decided to get the vac mostly because of the fur, I was sick of coming home and having to worry about it every single day at the worse times when she was shedding the most. Our normal vac has bags and was getting too expensive buying them as we were using them so quickly. We chose this model because we like samsung, and this particular model had the largest capacity. We thought about going with the self emptying samsung model, but this one was cheaper...Read more