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Reviews

3.6

59 reviews
5
(33)
4
(6)
3
(1)
2
(1)
1
(18)
  • Transparency
    3.3 (12)
  • Customer Service
    3.5 (14)
  • Loan TypeFixed Rate (8)
  • Application Process
    3.1 (14)
  • Timeliness
    3.0 (14)
  • Loan Term5.333 years (3)
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Awesome service

published

After being refused finance from a bank and car yard, the team from Savvy went and shocked us with an approval for a new car. Thanks to the team from savvy

worst company i have ever experienced. Will definitely never use them ever again

published

My Account manager gave misleading information, impossible to get into contact with, she would go missing for days then come back and say she was in training - would never leave a contact i could speak to whilst she was gone. As a whole just a real unprofessional outfit. She didn't even let me choose the day i wanted money to be direct debited out of my account.

Transparency
Customer Service
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Timeliness
Loan TypeFixed Rate
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Gary Y.

Gary Y.

  • 3 reviews

Worst experience and complete waste of time. And if you get Jackie expect your application 100% to be declined.

published

Worst company, worst service. Go somewhere else if your after any loans.

Jackie wasted mine and my wife's time for two whole days.

I should have read the bad reviews they had before we applied through them.

Never again.



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thea2864

thea2864South-Eastern Region, NSW

  • 5 reviews

Slow unreliable

published

We are trying to get a car loan, paper work sent in twice Loretta was hopeless kept loosing paper work, application has taken weeks with little communication then told us we could get $8000 then got annoyed when we said no.
Just don't use this service.

Transparency
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rob

robPerth, WA

Terrible

published

Not very fair at all. They looked for a vehicle for me and told me they found one, checked it out and was alright $17000 Nissan Navara, so they said a finance company agreed to finance the $15000 if i deposit 2000 asap, so i deposited the $2000 and found out later that it was non refundable and the finance company ends up sending me a bill for $21000 loan.So adding on insurance and savvy commsision etc. Im paying it off and not trying to get out of it, but just make sure you ask them for every single detail about the loan before you deposit.

Transparency
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Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateOctober 2017
Car ModelNissan Navara D40
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Krisy

KrisyHunter Region, NSW

  • 2 reviews

Great experience

published

I dealt with Nick he definitely was great, financially I couldn't achieve a brand new car but we work through and got me a good 2nd hand model of my dream car. Nick is a great communicator, and always responds to emails and/ or returns calls, not question is treated as stupid and has a wonderful and truthful manner about him.

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Application Process
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Bought a new toy

published

The service was good just some parts where very slow, I had to wait for four days to get the acceptance letter even though I was told I had the finance.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateSeptember 2022
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Hey mate

Hey mateSouth East Queensland, QLD

  • 3 reviews

Persistant

published

David Gasper has been put through the ringer with me but has continued to help me through the application process. He will get you the best rate he can as son as he can

Transparency
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Timeliness
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Preggie888

Preggie888Perth, WA

  • 2 reviews
  • 2 likes

Worst car finance brokers

published
Transparency
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Chris

Chris

  • 3 reviews

Savvy Finance A+++++++

published

A massive thanks to Phil at Savvy finance for all his help and expertise and for assisting with getting my car loan approved when not many others could.

From day one Phil was up front and honest about the types of loans I could expect with a bad/ non existant credit rating. Phil was able to come up with a plan that catered to my circumstances, and was able to provide me with an instant easy to read quote with no hidden fees.

Due to my better circumstances at present, Phil was able to get me an even better deal than I was first quoted which was a bonus and a nice surprise

The Buyer (Myself) and the seller of the vehicle were very happy with the Service provided by Phil and the Savvy Finance team.

Would recommend and definitely use again.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
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Luc

Luc

  • 2 reviews

Fantastic service

published

Great service! Couldn't ask for more. Thanks to Justin and team. My car is great for my cleaning business thank you again

Jayden Alex Ma

Jayden Alex MaFar North Queensland, QLD

Great service. Very satisfied customer.

published

Great service. Very satisfied customer. Was able to acquire lending even though I've had some bad credit history. Savvy staff very friendly, provided great customer service and always replied promptly. Very satisfied with Savvy. The loan was a bit expensive but understandably so.

Transparency
Customer Service
Application Process
Timeliness
Loan TypeFixed Rate
Loan Start DateApril 2022
Car ModelMitsubishi ASX
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Sarbjit S.

Sarbjit S.

  • 3 reviews

Perfect Service

published

The broker Taylor Small was very professional and helpful. I was well advised and process was seamless. I really appreciate their services. Vehicle inspection and settlement process was quick and simple

Transparency
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Timeliness
Loan TypeFixed Rate
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MarniW

MarniWSydney Surrounds, NSW

  • 2 reviews

Cannot recommend more highly

published

Quick. Easy. Nothing can be faulted from start to finish. Would happily recommend to anyone looking at using this company. Everyone I spike to were beyond helpful and very professional

Transparency
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Timeliness
Loan TypeFixed Rate
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Professional, dedicated and informed

published

I have dealt with Nick from Savvy a few times now and always find their service to be professional, prompt, trustworthy and a great help to my business! I would (and do) recommend them highly.

Transparency
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Timeliness
Loan TypeFixed Rate
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Don't Bother - Did Not Contact Me

published
Customer Service
Application Process
Timeliness

Worthless- Lost me my new car

published

Worst finance company I have ever dealt with.
After repeatedly asking for information that I already had provided over a period of a week and a half, they finally offered me a loan, 27% interest!, $3800 in fees including $1000 upfront.
I have impeccable credit history and earn over $100K and they tried throwing a low doc loan at me.
I told the seller after all this and even he had enough and returned my deposit and sold the car elsewhere.
Avoid avoid avoid

1 comment
Savvy
Savvy F.Savvy

Very poor.

published

Tried to get a loan for a car they said i didn't earn enough money i think 90 grand a year is more than enough very poor service didn't seem to care about helping me out. Hopeless.

1 comment
Savvy
Savvy F.Savvy

Enquire thoroughly - lots of hidden costs and charges

published

Last year got a loan through savvy. They got me a decent rate on my car loan. A year later I requested a payout figure and was informed it would cost me $600 in penalty charges!!! That's more than any other service I have used before. So advice to all is to carefully review your charges before signing up with them.

Lauren

LaurenVictoria

  • 4 reviews

Excellent

published

Great, Efficient Service From Michael Raine! Competitive Rates!
Savvy was the only finance company that I contacted that was willing to listen to what I had to work with in getting a car loan and did not hide any information from me.

I had one month of my probation left but Michael Raine was able to find a lender that could work with that. I also had a deadline as to when I wanted the process to be completed and Michael worked hard to meet it. I received constant updates along the way!

Great, speedy and very efficient service! I would recommend Savvy for their great rates they give and the exceptional customer service from Michael Raine in particular.

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