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Saxon Blackwood SXBW07K Questions & Answers
53 questions from our users
Peterasked
Does anyone know how to slow the burn when the fire is choked back it still eats the wood. Alter the vent maybe?
Darren S.asked
Hi my saxon combuston fire place is getting hoy at the back and side making my walls heat up is this normal
No answers
Helen N.asked
Hi we have just purchased. Saxon Blackwood heater and are deeply disappointed with the fan function. Supposed To only take 20 mins to cut in .well the fire has been going for well over an hour and is burning Quite well but till the fan hasn’t cut in really annoyed any suggestions
2 answers
The fan turning on & off is controlled by the position of the air-vent as well as the heat of the heat box along with the door. Every time you open the door the fan turns off and restarts the timer. As does the position of the air-vent. I disconnected the fan timer and the heater works better, but is still very ordinary.
Its one of the worst ever purchases I have made.
It’s not even come on at all. How do u disconnect the timer? It’s putting out some heat even with out the fan but I still want to be able to use it
Adriana r.asked
We have a wood heater Saxon sxbw07. Is it supposed to have heat bricks inside? Sorry my name Adriana
Paul S.asked
Do I have to remove the door to replace the door seal on a Blackwood Firebox, if yes how do I do it ?
No answers
Paul S.asked
How do I remove the door on the Blackwood to replace the door seal or does it have to be removed to do this ?
No answers
David Orrasked
what is correct position for baffle plate. Gap at back or not
No answers
Steve Dasked
Where do I find the wiring diagram to override the 20 min fan delay ?
Has anyone else complained about the door handle which is impossible to touch when fire operating at high temperatures and requires a glove to open, I was given a token plastic sleeve when I complained to the local supplier to use over the handle but it disappeared along with my confidence in this product, the manufacturer and the local supplier ?
How do products that require safety standards like an internal wood heater meet the standards for safety in AUS, beats me ?
2 answers
The product is a shocker. I purchased one & have regretted it ever since.
I have removed the delay timer. A got a copy of the wiring diagram from the supplier. Even without it, it is relatively easy to remove. Just trace the cable honing to the switch & timer. Then disconnect the timer so only the switch remains in circuit.
Thanks Glen
Will try and advise outcome
Cheers Steve
Pamasked
How do I remove the flue from my Saxon Wood heater as I am replacing my tile and need to get under the heater
No answers
Chris M.asked
I have just purchased a Saxon Rosewood wood heater. I'm happy with the heat and fire burn however similar to other writers, the automatic fan function is frustrating and impractical. Can someone please explain how to override the auto fan function?
3 answers
I have one & disconnected the fan controller. It’s a fairly simple exercise. Just trace the wires that connect the controller in series with the switch & fan itself. Then disconnect the controller so the switch only controls the fan on/off & speed.
Glenn, thanks for your kind words of advice which I really appreciate. To ensure I disconnect the correct wires to the controller, can you please tell me what colour these wires should be?
Hey Glenn what was the colour of the wire you disconnected ?
Razasked
Hi all,
We purchased the Saxon built in fire last year and it’s been a crazy ride. We’ve had the fire replaced due to a howling sound but it hasn’t changed. Has anyone else’s fire made a harmonic howl noise when it’s lightly windy? Even worse when heavy. If so how did you fix it? We’ve had different Cowls put on and the height adjusted but nothing seems to make a difference. Any help is appreciated
3 answers
No noise from anything other than the fan which is noisy on ours Raz.
Sounds like an install issue to me that??
Mine does same but I put it down to updraught. It’s a natural thing, same as wind blowing through a train tunnel or similar.
No it shouldn’t be happening. All of our neighbours have one and theirs doesn’t make the noise at all
Jeff B.asked
What is the length of time a saxon fire box will last
Mel H.asked
How is the automatic fan bypassed as since we have had our Saxon rosewood wood heater installed the fan has only came on once and that was when the fire was just about out and it was blowing cold air
No answers
Chris Masked
Hi we have a Saxon wood heater. When it’s turned down it still burns with a lot of flame although less flame than when turned up. Heater is 6 years old and previous to this year... flames always reduced more when fire turned down. Do I need to replace a part or clean something out? Chris
Peter basked
How to over ride fan delay
No answers
Dianne T.asked
How do we get the fan on our saxon wood fire working could it be the fuse
No answers
Simon S.asked
Glass replacement. How
No answers
Simon S.asked
How to fix glass on door
No answers
Peter W.asked
Hi my flue has slipped down inside the firebox resting on the top of the platr what has happened help pls
2 answers
Technically that’s not really possible!!!
Anyway you should be able to slide the outer, dress portion of the flu ( the bit with all the holes) upward and then correct the inner flu section. Good luck.
same thing has happened to me for the second time, first time I replaced the bottom flue section but I think it now needs a spacer or spot welds to stop it from sliding through
Jade T.asked
Fan on my wood heater is blowing out dust and ash how can I clean this? only just moved houses and never used a saxon before
No answers
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