Lovely fire however I have to agree with the others and I'm kicking myself I never read reviews First, my fault I know but the salesman sold me. Anyway the fan, when it finally turns on, is ridiculously loud even on low! and the safety feature that prevents the vent from closing so you can do slow burn means it chews through a ton of wood and never burns all night but I'm told all new fireplaces are the same (vent wise) these days as it's all about safety

I wrote my initial review in August 2018. My thoughts have not changed. The heater is a lemon & a very loud one at that. If you have the fan on anything but low & try to listen to the tv you need to crank the volume right up.

Also as others have mentioned it is physically impossible to get the fire to burn overnight.

It’s also impossible to talk to Saxon directly & the company who sold it to us wiped there hands of the problem from day 1.

All I can hope now is that my reviews will stop others being ripped off like we have been.

If someone try’s to tell you to buy a Saxon heater, run run run away!

At first i was pretty dissapointed especially with the 20 minute fan delay. After making the adjustment to overide the fan delay, so i can have fan on and off constantly at my discretion, things changed. The rooms heat up much quicker and the magnets, which i settled to cover 4 of the 12mm holes in the slide vent, enables a slower burn. I will monitor the magnets and make adjustments over the next several burns. Thanks to all the feedback and ideas in previous posts.
I am now looking at a heat tranfer fan to warm the far end of the house with all this lovely warm heat.

Wood burn on low is ridiculous,need to replenish, at night, every 2-3 hours. 20 minute delay on fan operation, might as well purchased a non fan heater. No fan on low setting whats the point, don't come at this pollution thing!!
Cost of wood on the heating side makes electricity the cheaper alternative.

On the positive, heating is not a problem, heats the whole house, on this okay.

Replaced 25 year old Tasmanian made Blackwood with new Chinese made model this year. Very disappointed. Burns too hard and fast and the fan delay is just annoying. After over 50 years of lighting fires the explanation in the instructions are simply insulting. Design "improvements" are much like many computer programme "upgrades"....introducing faults not before experienced. Will not recommend and will not listen to BBQ Galore any more....then again, what would they say....they own Saxon.

Got it in1992was made cambletown Tasmania .never run the fan.have never change the baffle and have never cleaned chimney in 26 years its called dry wood only.they new how to build then and not in china.sorry to here so many people have had so much trouble get them fixed they are worth the trouble made from 8mm plate they will last more than a life time

I have always had a good heater.. When my old one had seen it's days I was sold a Saxon blackwood with the understanding this would be more energy efficient as it would radiant heat as well as have a fan... I have never been more dissapointed.. Can't feel any heat have taken away the fireguard still to no avail... Have had them out to test my wood... Passed... Adjust my airflow... Nothing is helping.. Still getting told it's my wood I have condensation on the windows making some of my windows actually growing mold the house is freezing I have 5 children we have never been this cold...thus is after running it is it's redgum for 4 days straight... Would never recommend..

Have to sit on top of this heater to feel warm. The 20 minute delay on the fan every time we add wood is ridiculous and ah falls out everywhere whenever we open the door
The water in the small kettle on top of the heater never gets hot. Very disappointed

On our Saxon Blackwood inbuilt heater we had our fan bypassed from auto to a manual with an electrician using diagram supplied by BBQ Galore FABULOUS last night. The heater warms well but went through so much wood when we had the auto fan. Made a huge difference to our wood with the manual fan.
Today the airflow handle has jammed in the open position and won't budge. I guess we will again gobble the wood depending when we get help for the jammed handle still under warranty .

We have had a Saxon Blackwood heater for just over 12 months now and are up to our fourth warranty call - three for the same problem. The air slide gets stuck in the open position so that we can't regulate how hot it burns . If it weren't so uncomfortable it would be comical to see a room with fire blazing and all windows and doors open. While Barbecues Galore have been very good in responding to our problem they still haven't been able to fix it.
Update -
We are now starting our 3rd winter with the Saxon Blackwood and now have hopefully fixed our sticking airslide problem. Rob from Barbecues Galore replaced the airslide - apparently it was warped so that when it heated up it got stuck. We'll see.

Surely there is a way to by pass the automatic fan and the 20 minute delay, this is a ridiculous function!!
Not to mention the amount of wood we are going to as the fan will operate unless the air flow is more then half way open.. NOT HAPPY AT ALL!!

We purchased this heater in 2015 and have had problems with this wood heater ever since. The installer has been back several times and has extended the flue and replaced the fan. The air vent has to opened all the time and every time you close the air vent the heater wants to go out. Have to stand far to close to the heater to keep warm. Now waiting for the installer to return in winter to hopefully rectify this problem or get the heater replaced. Will not Boil the billy. Bought an infrared temperature monitor to see how hot this heater gets. BBQ's galore have a novel on this heater.

works very well apart from the very noisy vibration caused by the operation of the fan when operating on the highest setting. Heat output is great . Soft wood burns well despite the warning to use hardwood only. Looks good and is a pleasure to have operating in the cold weather.

We have just installed our new Saxon Blackwood heater, it has heated up our house so quickly, the only thing that concerns us is how hot the door handle and high/low handle gets, yes there was a warning but my personal opinion, it's abit of a safety issue. Other then that we are very happy

Got one of these for my local football club, it works well, requiring limited maintenance but putting out a good heat to a large open area. Would recommend, as there is nothing better than sitting by the fire in the cold winter months. Give it a go if you're reading!

I moved into my new place a week ago I love it I've had no dramas or problems with this heater it's amazing especially now that it's winter I recommend to everyone to get one and write this review on how much you love this product. So off you go jump down to one of your closest shops and buy one of these beauty's.

The first thing that caught my eyes when shopping for a heater is the unique design of Saxon blackwood. Apart from making my home warm, it brightens my living room. From far it is like a fireplace in the olden days. The most important factor is my electricity bill is okay.