See the Best Plumbers in 2022 as rated by Australians on ieatwords.com.au.
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Reviews

  • Customer Service
    4.6 (134)
  • Timeliness
    4.8 (129)
  • Job Satisfaction
    4.6 (125)
  • Rates and Fees
    3.8 (122)
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Lyn and Gunther
Lyn and GuntherMetropolitan Adelaide, SA

Excellent job

published

My husband and I were very happy with the plumbing work done at our house today.
Scott and Brad were very efficient and friendly. All the replacement taps etc look great. Thanks



Customer Service
5/5
Timeliness
5/5
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Lisa
LisaMetropolitan Adelaide, SA

Very very happy

published

Very very happy. Brand and Anton installed a new shower head and 4 new taps. Top quality work and products. On time and very professional. I definitely recommend Service Today.

Customer Service
5/5
Timeliness
5/5
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Unley Park Pensioners
Unley Park PensionersMetropolitan Adelaide, SA

A professional job on our toilet but expensive

published

Johnno was very helpful but failed to book our job in for the correct day. Daniel and his apprentice Noah arrived on time, did a good job in less than two hours and left no mess to clear up.



Incentivised Review No
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Peter Williams
Peter WilliamsMetropolitan Adelaide, SA

Blocked Sink

published

Contacted them in the morning about 7am they arrived about 10.30 the work was completed by 12.30
Great guys fixed the sink correctly and left the place tidy
The price was fair

Customer Service
5/5
Timeliness
5/5
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Hi Peter,
Thank you for supporting our business with a great review. We are pleased to hear that we were able to provide you with an efficient service, completing work on the same day of our attendance.
Kind Regards,
Adriana

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Mel P
Mel PMetropolitan Adelaide, SA
  • 3 reviews

highly recommended

published

This was a difficult job on a very old septic system, but Scott and his team managed to overcome the challenges with confidence and ingenuity. A week's lockdown right in the middle of it all didn't help, but afterwards everything was completed in a timely manner. Nick the tiler finished it all off beautifully despite the difficulties he also encountered with out-of-square and leaning walls. I have used this company many times, for both electrical and plumbing work, and I have no hesitation in recommending them as competent, efficient and professional - as well as friendly and helpful.

Customer Service
5/5
Timeliness
4/5
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ally
ally
  • 2 reviews

excellent service

published

Rang and confirmed. Arrived on time. Fast and efficient. Told me what was happening at all stages. Would highly recommend this service. They are also local. Service started on the phone.

Customer Service
5/5
Timeliness
5/5
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The reviewer stated that an incentive was offered for this review

Quick and easy!

published

Excellent communication. Tom was quick, clinical and straightforward. He identified 2 problems with the plumbing. For one, he put in a complaint to SA water on our behalf. For the other, he gave us a very effective solution. Highly recommended

Customer Service
5/5
Timeliness
5/5
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peter b.
peter b.Metropolitan Adelaide, SA
  • 2 reviews

Too expensive

published

Needed blocked stormwater pipe cleared, plumber arrived and quoted $575.00 for the first hour. Ridiculous . I have booked another plumber at $275.00 for first hour. I do not recommend .

Customer Service
3/5
Timeliness
3/5
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Kathy Z
Kathy ZMetropolitan Adelaide, SA

Excellent job…

published

Alex was very professional and very efficient. I was very happy with his work and pleased to have the shower problem fixed! Thank you for a job well done, the new taps look great too. They also called with an earlier timeframe which was fantastic.

Customer Service
5/5
Timeliness
5/5
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Excellent follow up service

published

The company manager called and we discussed my issues and concern. Next day a plumber came and fixed my problem and I am now happy with the service and efficiency. Will use the company again.

Customer Service
5/5
Timeliness
5/5
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Trevor Little
Trevor LittleMetropolitan Adelaide, SA

Fantastic Service

published

Called for a plumber at about 0930am was told someone will be there between 1pm and 4pm. Sure enough Alex arrived at 1pm. Job sorted quickly and inexpensivly. Great respect for me the customer explaining every thing that caused the problem. Highly recommended and will certainly use again, nice to have old fashioned service.

Customer Service
5/5
Timeliness
5/5
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Becc
BeccMetropolitan Adelaide, SA

Expensive

published

Called a plumber out and was quoted $611 to replace basin mixer plus $49 for the quote.
Have had several quotes the last few days with none of the quotes being over $250!

Customer Service
4/5
Timeliness
4/5
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Becc
Becc

Job Number 428787

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Kathy Martin
Kathy Martin Metropolitan Adelaide, SA

Leaking pipe

published

Had a leaking water pipe at the water meter. Asked for a quote got charged $49 to be told $674 to fix and $50 discount if i go ahead. Got jake from je plumbing to do the job who took 45 minutes to fix leak and charged $176. Got a call from Ben (service today) who informed me Scott made a mistake with quote and should of been $212 and very apologetic and is refunding my $49 call out fee as a good gesture. Very impressed with Ben to follow up quickly on my issue and good to know the proper price is reasonable. Thanks Ben for your kindness

Incentivised Review No
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Kathy Martin
Kathy Martin

Scott quoted job number 422833 easy to see leak as pipe was exposed.

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Chookie
ChookieMetropolitan Adelaide, SA
  • 2 reviews

Outstanding service

published

Scott & Alex were our plumbers on separate occasions spanning a week. As usual, they were very polite professional. Putting their extensive knowledge and expertise to the test regarding the issue at hand, each person's contribution has resulted in a successful outcome. We generally use Service Today as our "go to" service people. Their advice and workmanship inspires confidence, as does their mobile calls forward advising they will be arriving in about 15 minutes. Happy to recommend. Thank you

Customer Service
5/5
Timeliness
5/5
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Kate
KateMetropolitan Adelaide, SA
  • 3 reviews
  • 1 like

Only focused on $$ not the customer

published

Very overpriced, it seemed the technician was unsure of the problem and just wanted to sell me products when questions about the price I was offered something unsuitable called a VIP package. Such poor service as it felt like it was a sales pitch. Raised my issues with the "manager" and he failed to follow up my complaint won't be recommending to anyone!

Customer Service
1/5
Timeliness
1/5
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Ben
Ben
  • 2 reviews
  • 2 likes

Bloody good

published

Very efficient service, staff were knowledgeable and friendly, called up and got a quote same day and the new hot water service was installed the next day. They hit a retic pipe and when i called the next day they sent someone straight out to repair it. Would definitely recommend

Customer Service
5/5
Timeliness
5/5
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Carmen K.
Carmen K.
  • 2 reviews

Professional service

published

Service Today offers a very professional service. Their personal in the office and on site is very friendly, organized, competent and on time. Can only recommend Service Today them again and again.

Customer Service
5/5
Timeliness
5/5
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wayne goldsworthy
wayne goldsworthyMetropolitan Adelaide, SA

Anxiety gone, Professional and Pleasant

published

I was impressed by the trades persons want to help me and desire to do a job which would please .
They made me feel relaxed and they will fix the problem .
Pleased with the cost .
I have booked marked Service
I'm happy . Thankyou

Customer Service
4/5
Timeliness
4/5
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Val
ValMetropolitan Adelaide, SA
  • 2 reviews

Excellent

published

They responded within one hour, I cannot fault the staff or service. They are a bit more expensive but the prompt service makes up for it, especially responding so quickly before a public holiday.

Customer Service
5/5
Timeliness
5/5
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Phillip Jones
Phillip JonesMetropolitan Adelaide, SA

Outstanding workmanship at a reasonable price, delivered on time, every time.

published

This is the second plumbing job that Service Today have completed for us and we could not be more satisfied with the service. The technicians arrive on time with a courtesy call 30mins out. The work they do is of an exceptional standard and they provide step by step information on repair or replacement options. Outstanding value for the money.

Customer Service
5/5
Timeliness
5/5
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William S.
William S.Metropolitan Adelaide, SA

Great followup

published

We had continual problems with our in wall cistern. The plumber came back three times to fix the situation. They were polite, came promptly when they said they would, (very important) and persisted until they found the cause of the problem. Thank you Joel. We appreciated your patience and persistence.

Customer Service
5/5
Timeliness
5/5
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Perfect Job

published

Great and efficient team! Issue was resoled quickly and professionally.
I will definitely recommend the business to our friends.
Communication was easy and issue was resolved in a short time within 24hours.

Customer Service
5/5
Timeliness
5/5
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Macca
MaccaMetropolitan Adelaide, SA

Toilet replacement

published

Fantastic service. Office staff were great to have someone out to inspect the problem quickly. Toilet replaced the next day. Tradies were respectful, clear in what they were doing and how it had to be done. Minimal mess during installation and beautiful clean up afterwards.

Customer Service
5/5
Timeliness
5/5
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Quick, friendly and efficient service!

published

Timely and efficient to get the job done. Was very pleased with all plumbers that came out over the few days. Appreciated the call before hand when they were en route.

Customer Service
5/5
Timeliness
5/5
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Alex - Plumber

published

Alex attended my house yesterday to repair a faulty hose. His professionalism was amazing for such a young man. He is definitely the plumber I want to attend next time.

Incentivised Review No
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Leonie
Leonie

Thank you very much. He was very good and very pleasant

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