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Service Today Adelaide Plumbing (page 2 of 10)
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My husband and I were very happy with the plumbing work done at our house today.
Scott and Brad were very efficient and friendly. All the replacement taps etc look great. Thanks
Very very happy. Brand and Anton installed a new shower head and 4 new taps. Top quality work and products. On time and very professional. I definitely recommend Service Today.
Hi Lisa,
Thank you for supporting our business with a 5 star review. We are pleased to hear that you found Brad and Antons work ethics to be top quality!
We appreciate your recommendations towards our...
Johnno was very helpful but failed to book our job in for the correct day. Daniel and his apprentice Noah arrived on time, did a good job in less than two hours and left no mess to clear up.
Hi,
We are glad to hear that both Daniel and Noah were punctual in their attendance and efficient in completing quality works. We apologise for incorrectly scheduling your job initially but are glad t...
Contacted them in the morning about 7am they arrived about 10.30 the work was completed by 12.30
Great guys fixed the sink correctly and left the place tidy
The price was fair
Hi Peter,
Thank you for supporting our business with a great review. We are pleased to hear that we were able to provide you with an efficient service, completing work on the same day of our attendance.
Kind Regards,
Adriana
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- 3 reviews
This was a difficult job on a very old septic system, but Scott and his team managed to overcome the challenges with confidence and ingenuity. A week's lockdown right in the middle of it all didn't help, but afterwards everything was completed in a timely manner. Nick the tiler finished it all off beautifully despite the difficulties he also encountered with out-of-square and leaning walls. I have used this company many times, for both electrical and plumbing work, and I have no hesitation in recommending them as competent, efficient and professional - as well as friendly and helpful.
Hi Mel,
It is great to hear that Scott, Nick and the team were able to manage a difficult job and confidently complete it. We will praise all members involved for being efficient and professional whil...
- 2 reviews
Rang and confirmed. Arrived on time. Fast and efficient. Told me what was happening at all stages. Would highly recommend this service. They are also local. Service started on the phone.
Hi Ally,
Thank you for providing us with a 5 star review, we appreciate your recommendations for our services. We understand the importance of customer service from all stages of a service, so we are...
The reviewer stated that an incentive was offered for this review
- 3 reviews
Excellent communication. Tom was quick, clinical and straightforward. He identified 2 problems with the plumbing. For one, he put in a complaint to SA water on our behalf. For the other, he gave us a very effective solution. Highly recommended
Hi Dr Savio George B,
It is great to hear that Tom was fast, clinical and straightforward. We will definitely praise him for his great efforts and forward you compliments onto him.
Thank you for suppo...
- 2 reviews
Needed blocked stormwater pipe cleared, plumber arrived and quoted $575.00 for the first hour. Ridiculous . I have booked another plumber at $275.00 for first hour. I do not recommend .
Alex was very professional and very efficient. I was very happy with his work and pleased to have the shower problem fixed! Thank you for a job well done, the new taps look great too. They also called with an earlier timeframe which was fantastic.
Hi Kathy,
We are happy to hear of Alex's professional and efficient manner in completing works. We will definitely commend him for this and he will surely appreciate the review.
Thank you for supporti...
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The company manager called and we discussed my issues and concern. Next day a plumber came and fixed my problem and I am now happy with the service and efficiency. Will use the company again.
Hi Alan,
I would like to have the chance to review your experience with our business. I do wish to escalate your review to my customer liaison officer but I am unable to locate your details in my syst...
Hi Alan,
Thank you for your prompt response in providing your details. I have located your job number which is 428593. I have lodged a complaint in my system for my customer liaison officer to review ...
Called for a plumber at about 0930am was told someone will be there between 1pm and 4pm. Sure enough Alex arrived at 1pm. Job sorted quickly and inexpensivly. Great respect for me the customer explaining every thing that caused the problem. Highly recommended and will certainly use again, nice to have old fashioned service.
Hi Trevor,
Thank you for sharing your awesome experience with our service technician Alex!
We are glad to hear that he was punctual and able to communicate the work in depth to keep you informed thro...
Called a plumber out and was quoted $611 to replace basin mixer plus $49 for the quote.
Have had several quotes the last few days with none of the quotes being over $250!
Hi Becc,
I would like to have the chance to review your experience with our business and provide clarification regarding pricing. I do wish to escalate your pricing query to my customer liaison office...
Job Number 428787
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Had a leaking water pipe at the water meter. Asked for a quote got charged $49 to be told $674 to fix and $50 discount if i go ahead. Got jake from je plumbing to do the job who took 45 minutes to fix leak and charged $176. Got a call from Ben (service today) who informed me Scott made a mistake with quote and should of been $212 and very apologetic and is refunding my $49 call out fee as a good gesture. Very impressed with Ben to follow up quickly on my issue and good to know the proper price is reasonable. Thanks Ben for your kindness
Hi Kathy
I would love to have the opportunity to be able to investigate your pricing query regarding the amount that had been quoted and provide justification.
Are you able to provide me with your job number to reference your review to our service?...
Scott quoted job number 422833 easy to see leak as pipe was exposed.
Hi Kathy,
Thank you for your prompt response.
I have escalated your job to management, please do expect a call within 24-48 hours....
- 2 reviews
Scott & Alex were our plumbers on separate occasions spanning a week. As usual, they were very polite professional. Putting their extensive knowledge and expertise to the test regarding the issue at hand, each person's contribution has resulted in a successful outcome. We generally use Service Today as our "go to" service people. Their advice and workmanship inspires confidence, as does their mobile calls forward advising they will be arriving in about 15 minutes. Happy to recommend. Thank you
Hi and Welcome back,
Its great to hear that both Scott and Alex were polite and professional; able to provide their professional advice while in your home! Thank you for the awesome review regarding o...
- 3 reviews
- 1 like
Very overpriced, it seemed the technician was unsure of the problem and just wanted to sell me products when questions about the price I was offered something unsuitable called a VIP package. Such poor service as it felt like it was a sales pitch. Raised my issues with the "manager" and he failed to follow up my complaint won't be recommending to anyone!
Hi Kate,
I apologise for the experience you are describing to have received from our business regarding the poor service. I would love to have the opportunity to be able to investigate the case and pr...
- 2 reviews
- 2 likes
Very efficient service, staff were knowledgeable and friendly, called up and got a quote same day and the new hot water service was installed the next day. They hit a retic pipe and when i called the next day they sent someone straight out to repair it. Would definitely recommend
Good Afternoon Ben,
It is great to hear that you found our service to be efficient. friendly with knowledgeable staff. We appreciate your recommendations for our business and the great review you have...
- 2 reviews
Service Today offers a very professional service. Their personal in the office and on site is very friendly, organized, competent and on time. Can only recommend Service Today them again and again.
Good Afternoon Carmen,
We are glad to hear you state that you found our service to be professional including the staff and technician on site to be friendly. I will definitely share your review with m...
I was impressed by the trades persons want to help me and desire to do a job which would please .
They made me feel relaxed and they will fix the problem .
Pleased with the cost .
I have booked marked Service
I'm happy . Thankyou
Good Morning Wayne,
Thank you for the great review, we are glad to hear that you are happy with our service!
Its always important to put our clientele at ease with any work completed within a home and...
- 2 reviews
They responded within one hour, I cannot fault the staff or service. They are a bit more expensive but the prompt service makes up for it, especially responding so quickly before a public holiday.
Good Afternoon Val,
Thank you for the 5 star rating, we highly appreciate it.
We aim to be a fast, efficient and punctual service to assist with any domestic maintenance services that may be required....
Outstanding workmanship at a reasonable price, delivered on time, every time.
This is the second plumbing job that Service Today have completed for us and we could not be more satisfied with the service. The technicians arrive on time with a courtesy call 30mins out. The work they do is of an exceptional standard and they provide step by step information on repair or replacement options. Outstanding value for the money.
Good Afternoon Phillip,
We highly appreciate your review and 5 star rating!
It is great to hear as a returning customer of ours that you have had great experiences by utilising our service. We apprec...
We had continual problems with our in wall cistern. The plumber came back three times to fix the situation. They were polite, came promptly when they said they would, (very important) and persisted until they found the cause of the problem. Thank you Joel. We appreciated your patience and persistence.
Good Afternoon William,
Thank you for your support and 5 star rating!
It is great to hear that we have been able to assist with the wall cistern and rectify the issues that had arisen. We are glad th...
Great and efficient team! Issue was resoled quickly and professionally.
I will definitely recommend the business to our friends.
Communication was easy and issue was resolved in a short time within 24hours.
Good Afternoon Mamine,
We appreciate your great review. Our business always like to say 'team work makes the dream work', so we are glad to hear that you have found our team to be so great and efficie...
Fantastic service. Office staff were great to have someone out to inspect the problem quickly. Toilet replaced the next day. Tradies were respectful, clear in what they were doing and how it had to be done. Minimal mess during installation and beautiful clean up afterwards.
Good Afternoon Macca,
Thank you for your fantastic review!
It is great to hear that our office staff were able to schedule a job for you in a timely manner. We appreciate hearing that you found our te...
Timely and efficient to get the job done. Was very pleased with all plumbers that came out over the few days. Appreciated the call before hand when they were en route.
Good Afternoon Pamela,
Thank you for the great review! We are happy to hear that you found our plumbers to be efficient and great communicators by providing updates for their arrival times.
I will be...
Alex attended my house yesterday to repair a faulty hose. His professionalism was amazing for such a young man. He is definitely the plumber I want to attend next time.
Good Afternoon Leonie,
We highly appreciate your kind review and 5 star rating. Thank you for providing our plumber Alex such a great review and stating he is professional! We will be more than happy ...
Thank you very much. He was very good and very pleasant
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Hi Lyn,
Read mores in customer service and will commend the team for their effort.Thank you for supporting our business with a 5 star review!
We are pleased to hear of friendly and efficient service that was provided by Scott and Brad. We pride our business on having a focu...