Very friendly and efficient sales team could not get the same level of response from the servicing team. Overall I would say the product is good, just aftercare that needs some serious attention.

Love my Skoda but looks like I will have to sell it. Can't find a service centre open on weekends to do airbag recall. Can't get there during the week a d it is not covered by insurance if not done

I used to use the service centre at Pennant Hills where I have bought two Skoda's. They are primarily Audi so Skoda is second concern. I stopped going there several years ago as a result of exorbitant charges with no pre-warning and now go to a VW/Audi/Skoda private concern (Muller and Muller at Dural,) who are about $60 an hour cheaper-and far more personal. I tried to upgrade the GPS system on our Scout through Pennat Hills and paid the $100 but the update didn't work and the service dept couldn't work it out. I even rang Skoda Aus and was given a brush-off that they don't deal with buyers only distributors. 9 months later I've given up. Lesson-great cars,
fabulous value but get it serviced somewhere else!!.

My wife drop Rapid for 90K service at Essendon Skoda where it was purchased about 4 years ago. At the way home she noticed strange detonation in engine. She checked oil level. It was doubled from normal !!! Records on receipt say service done for 60K instead of 90K schedule and takata airbag were replaced second time. The first time airbag was on previous service at another dealer East Side Skoda / Melbourne. Rear brake pads replacement quoted $482 ???

My husband and I dealt with Sonia Parnaby twice. From the time we walked into this showroom when only looking, until we drove a car away on the second visit, Sonia's knowledge, professional and personal attitude, as well as her unbelievable support were faultless.
Once we decided to purchase a car, Chris Foran (the business manager at Nunawading), also had a very personable approach and was equally as easy and nice to deal with as Sonia.
We felt as though we'd hit the jackpot, as there was no hard selling either.
Thank you, and know we are glad we just happened to pop in when in the area. Despite the distance for services, we are looking forward to sharing a delicious 'Skoda' coffee with Sonia.

TBH, I like the car, good value of money, but when the car come with a faulty unit the service centre (Eastside) does care, they just want to do the easy book service, they tell you they are too busy to look at your problem please wait for 1 month.
I had a automatically tailgate closing issue, the door doesn't close firmly, the dashboard indicated the tailgate still open. When I book the 10,000 service for 3 weeks later and mentioned about it, they told me they can't help with it, they are busy, need to book the other time which was another 2 week's (total 5weeks) to exam the issue (just exam not repair) and possibly need to wait another 2 week for the replacement unit to deliver from Sydney. Well....this is how it was about the service.

Family had an unpleasant experience at Lennock Skoda in Canberra. After telling senior saleperson to give us more time before putting down deposit, he was furious and aggressively asking why.

I'm a new Skoda owner, I have (a rather fast, rather cool looking) 2017 Octavia RS.

The staff at Skoda Nunawading have been really professional and courteous. I've had my car in for a couple of fixes (yes, Skoda build quality isn't as good as it should be), but the problems have been fixed and I also had a courtesy car for one of the times my car was out of action.

There are a lot of negative stories about Skoda but I have to say I have been satisfied.

Essendon Skoda
The best experience I have ever had with getting a car, nothing was a problem or an issue. Honest feedback and an extremely genuine person. Matthew M is one of the most professional, genuine and honest people I have met. Someone you can truly trust and really rely on. Outstanding in every aspect! A real asset to the company and brand.
Thank you Matthew

I have already left a review regarding my purchase of a Skoda Rapid. All positive. However, I just wanted to say how impressed I was by the salesmanship of Craig at Richmond Skoda, who went above and beyond to return my e-tag I had left in my car I traded in. Thank you Craig, highly recommend.

My skoda yeti is still under warranty .i brought the car for them to check the push start stop button and i was told its faulty and needs replacing.thats all good but why i need to pay if the car is still under warranty

Can't fault Newcastle Skoda/AUDI dealership in relation to car servicing. They seem to do everything without a fuss, no complaints or refusal to deal with problems. They get straight on to the problem and fix it for you. I've dealt with them for about 7-8 years now and never had a problem They even sorted out an issue I had with another dealer who had originally sold the car. Two Skodas later their service is still A1. I don't know whether their sales are as still good as their service because the Skoda sales people are different from the ones who sold me my car. However, I cannot speak more highly of their professional no nonsense approach to car servicing and repair.