Between the 1st of April, 2022 and July 31st, 2022, Sleepmaker is offering each reviewer that posts a review a bed sheet set. This is only open to customers that register their beds between this period. This bed sheet set is the respective size of the Sleepmaker mattress that the reviewer has purchased. This applies to both positive and negative reviews. These reviews adhere to ieatwords’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Sleepmaker only provides one set of sheets for each purchase. For the Terms and Conditions regarding this, please see here. Previous Incentive period dates included February 1st until February 28th 2022.
Read also:
breville bread maker bbm100 review navman my660lmt 6 gps unit review mothers choice celestial car seat review essential health slim and trim stirling 30l convection microwave oven with grill reviewSleepMaker Miracoil Advance 5
Mattresses Buying Guide
Our buying guide will explain which type of mattress would suit you most, how much you can expect to pay for one, and which features are worth looking out for.
lwbls1Metropolitan Adelaide, SA
- 7 reviews
- 1 like
Dont waste your time with this product or company
Purchased this product and had exactly the same experience as Robyn C, mattress way harder than store product. After 20 emails, 14 phone calls and numerous texts finally arranged to get mattress assessed. Company says, no fault, compared to what?, a concrete floor?
Paid to have mattress reworked to plush, no real change except its now not only hard but an oven!!! Both my partner and I experienced pins and needles in shoulders with this product, never had this before at home or in hotels.
Very disappointed, had 5 sleepmaker mattresses, this w...Read more
ill be our last based predominantly on the phone department ( would love to call it customer service, but there was no service, and they were unable to get names, phone numbers or email addresses correct)
Purchased in October 2021 at Harvey Norman for A$1,200.00.
Similar opinion? Write a review on ieatwords.com.au!
The store display was much softer
We chose this mattress because it felt soft on top and I like that feel especially as I quite often have pain on one side of my upper back and shoulder. My husband likes a firmer mattress than me and I was worried this plush mattress would be too soft for him however since we got it home even he complains it's too hard. When we went back to the store after a month to compare there's we found it much softer and told the staff this who said it shouldn't be different. So they came to look at ours and reckon there's nothing wrong with it. Very dissapointed
Purchased in June 2021 at Bedshed for A$1,600.00.
3 comments
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Jillian Wilcox
- 2 reviews
My spare room bed
I purchased a bed from Myer Frankston for my spare room for my guests to sleep on, l am very pleased with the comfort & support, it is a cushion firm & very comfortable, thank you Joan for your help with my selection.
Purchased in July 2021 at Myer Retail Stores.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Find out how SleepMaker Miracoil Advance 5 compares to other Mattresses
Know better, choose better.
JaneGreater Melbourne (Inner), VIC
- Miracoil Advance 5
- Verified purchase
Very excited about my bed
I have just purchased my bed today. It’s beautiful. It has a matching bed head and base. The mattress is so comfortable matching it’s name bliss. As a nurse on my feet all day, I need a supportive and comfortable mattress to sleep on. This bed provides all that a require. Joan at Myer Frankston, helped guide me in selecting the perfect bed for me. I am a very satisfied customer thanks to Joan’s professional advice and service that she provided. It made shopping easy.
Purchased in July 2021 for A$1,800.00.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
lwwSydney, NSW
So far -amazing!
This mattress definitely has a premium feel and great support without being too firm. It is thick, comfy and I have had some fabulous sleep since purchasing it. I have only had it for a couple of months but so far it has been amazing!
Purchased in April 2021 at Harvey Norman for A$1,380.00.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Patricia AnneGreater Melbourne (Outer), VIC
- Miracoil Advance 5
- Verified purchase
Fantastic mattress, really supports my sore back.
Very supportive of my painful lower back. I’m looking forward to seeing if my sleep routine will be improved as I currently wake up experiencing pain from my previous mattress.
Purchased in June 2021 at Myer.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
C.GravesSydney Surrounds, NSW
- Miracoil Advance 5
- Verified purchase
Miracoil Bliss
I layed on this mattress in store and found it very comfortable especially in the hip region .I've been wanting a new mattressfor awhile now and I'm very happy I found this one.
Purchased in June 2021 at Myer for A$1,099.00.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Finally I've got a new sleepmaker mattress
Finally upgraded my old sleepmaker Miracoil (over 10 years old) to a new sleepmaker miracoil advance comfort plush from Harvey Norman. It was a little firm at first but i am gradually adjusting to another quality australian made product. Sleeping very well now.
Purchased in May 2021.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
- Miracoil Advance 5
- Verified purchase
Glad I upgraded
My back hasn't hurt once since buying my new mattress. I am 110% happy with my upgrade. It is important in my field of work to get a good night sleep and this mattress is the perfect amount of support and comfort.
Purchased in May 2021 at Harvey Norman for A$2,200.00.
Similar opinion? Write a review on ieatwords.com.au!
Find out how SleepMaker Miracoil Advance 5 compares to other Mattresses
Know better, choose better.
Nice mattress at a good price
Picked up this mattress for a great price, it feels soft but supportive, i went with medium firmness with memory foam top, seems well made and I had a great first sleep.
Purchased in June 2021 for A$670.00.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Mick N.North Queensland, QLD
Great mattress, still getting used to it.
Tried many brands and types at 3 different retailers. We found the Miracoil Advance Comfort Plush the best one in our research for both myself and my wife. Had to wait 3 weeks for delivery as Harvey Normans had no stock. Very comfortable mattress, but it doesn't feel as soft as the demo one in Harveys. Will try a few more nights then reassess.
Purchased in May 2021 at Harvey Norman.
1 comment
Sleep Ninja X.SleepMaker
Thanks for taking the time to review your mattress, Mick. A new mattress is like a new pair of shoes, it can take some time to get used to the improved support and comfort of a new mattress so we enco... Read more
urage you to persist - and please let us or Harvey Norman know if things don't improve for you. The SleepMaker teamSimilar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
LeeSydney, NSW
- 2 reviews
- Miracoil Advance 5
- Verified purchase
So comfortable
So comfy, my back and shoulder pain have really been eased.
I've used a Sleepmaker mattress for 10 years and always had a great sleep. Recently moved house so decided to upgrade to a new one rather than move my old mattress. So glad I did!
Purchased in April 2021 at Harvey Norman for A$1,299.00.
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
VitorSydney Surrounds, NSW
- Miracoil Advance 5
- Verified purchase
Best mattresses i ever had... thanks sleepmaker. Can’t fault it, no more neck pain or sleepless nights.
Very comfortable mattresses and with the right support for my neck. Bought a firm one and don’t regret a second, perfect for me and even better for my pregnant wife, she have special support as she is sleeping on her side, perfect.
Purchased in April 2021.
1 comment
Sleep Ninja X.SleepMaker
Hi there Vitor,
Thanks so much for taking the time to review your mattress, we are over the moon to hear you are enjoying your zzz's, especially your pregnant wife. Getting a good nights' sleep while ... Read more
Similar opinion? Write a review on ieatwords.com.au!
The reviewer stated that an incentive was offered for this review
Mary SSydney Surrounds, NSW
Good Night's sleep - no worries!
We repalced our bed in December 2018- also a Sleepmaker, after 23 years! We cannot fault the comfort of our new Sleepmaker bed. My husband had a back problem for years and this bed has the best support for him. No worries now. Sleeps really well and refreshed every morning. I also share the same opinion with my husband. Sleepmaker mattresses are durable! We bought our last Sleepmaker bed in 1995 and replaced in December 2018. The old bed is now the bed in the spare room. Extremely happy with our purchase.
Purchased in November 2021 at Harvey Norman.
1 comment
Sleep Ninja X.SleepMaker
Hi Mary
Thank you so much for taking the time to write your review, we certainly appreciate you sharing your experience with others.
Sleep Well!
SleepMaker
Similar opinion? Write a review on ieatwords.com.au!
JustinPerth
- Miracoil Advance 5
- Verified purchase
Okay for 2 years then backpain for both of us
$1500 buggered after 2.5 years
It was okay for two and a half years, then went bad quickly, now we both wake up with back pain, fall into a hole with each other i would have expected to get more then a couple of years out of a mattress, i suffer some back pain occasionally, my wife does not, but when we were both waking up in alot of pain we refused to sleep one it again, now using the old spare room mattress and back pain disappeared,
Went through the warranty process they determined it was the contour of the mattress and nothing wro...Read more
ng with it.(determined from a overseas call center) well you try sleeping on it for a night) So the 10yr warrentys not worth the paper its printed the last sleepmaker mattress lasted 15years. I expected alot more from this mattress as i am only home half the year it doesn't get alot of use1 comment
Sleep Ninja X.SleepMaker
Hi Justin
Can you please advise your claim number so that we can investigate your case?
Thanks
Similar opinion? Write a review on ieatwords.com.au!
Find out how SleepMaker Miracoil Advance 5 compares to other Mattresses
Know better, choose better.
Terrible purchase
I purchased this 'high quality' mattress to replace an old bed I'd had for 8 years. It was 'supposed' to be medium support but when I slept in it for the first time I noticed how soft it was. The weeks and months proceeding this, I spent between the physio & chiro trying to figure out what the cause was. I initially didn't think it was my mattress as it was explained to me all the support functions etc etc. It looks like I was conned into thinking this and they were only on a huge sale so they could flog them off. I have since bought a memory f...Read more
oam topper, to at least alleviate my back ache. It will only get better once i get rid of the bed for not even half what i bought it for. Prior to buying this bed i would only on occasion suffer from a stiff back but nothing to the scale of what i experienced over the last few months. I had to stop all sport, yoga and only walk. Since my boyfriend started sleeping on it too, it just sinks in the middle with absolutely no support what so ever. I would have been better off keeping my 8 year only trusty bed. I can't recommend this bed or brand in any way and I hope it's a warning to other potential buyers.1 comment
Sleep Ninja X.SleepMaker
Hi there,
We are sorry to hear you’ve bought the wrong mattress for your needs.
Have you been back to Harvey Norman to discuss his with them?
Similar opinion? Write a review on ieatwords.com.au!
hakimPerth, WA
- 4 reviews
- 8 likes
- Miracoil Advance 5
- Verified purchase
Horrible experience
Very poor mattress, sagging in after 1 year, had it fixed once and 3 weeks later sagging in again, has dips of more than 5 cm, they refuse to acknowledge and claim it is normal wear, as if i have never used a mattress before in my life and don’t know what is normal, and if this dipping is considered normal then it is a rubbish product.
Horrible service from both Bedshed and Sleepmaker, they shouldn’t be getting away with this
Update
They got me to pay 100$ to fix it after I contact the ACCC as they had refused to do anything, anyway after the...Read more
Purchased in August 2021 at Bedshed WA, Cockburn for A$1,499.00.
5 comments
This is SleepMaker's reply to me for everyone to see
Tim Turner (SleepMaker Australia) ... Read more
Sep 3, 14:03 NZST Dear Valued Customer, We thank you for your continued loyalty. I have reviewed your mattress warranty claim with no fault found. I have declined your refund based on these findings. What you are experiencing is basic wear and tear, or the nature of foams. If I can be of any further assistance please do not hesitate to contact us. Kind Regards, Tim Turner Sleepmaker WarrantiesSleep Ninja X.SleepMaker
Hi Hakim
We are sorry you are not happy however we stand by our response that your mattress does not have a manufacturing fault. It does not have dips of more than 5cm and we had previously refreshed... Read more
Unfortunately that is not true, the mattress certainly has dips more than 5 cm and it was measured and photos were sent to you.
you have fixed the mattress and replaced several layers on it except... Read more
for the spring, according to your inspection report.and you have now called me up to orginse the comfort layers be adjusted, and you charged me 100$, i am still awaiting the collection date for you to fix, will see what happens then, if your not able to get the mattress to perform the way it should after the coming second fix, then i would certainly demand my right for a full refund, which you until now have not providedSimilar opinion? Write a review on ieatwords.com.au!
Neha
- 2 reviews
- 3 likes
- Miracoil Advance 5
- Verified purchase
Worst Experience ever
Very bad quality of Mattress moreover, bad customer service. They have nothing to do with their goodwill. I have called them thrice but even a single reply. My husband bought it in end of 2017 and we are still suffering because nobody is ready to change.
6 comments
Sleep Ninja X.SleepMaker
Hi Neha,
Thanks for your email and I'm sorry that you are having issues with your mattress. If you would like to Private Message us your details, I can look into this for you. ... Read more
I would just need to know your full name so I can look further into your warranty claim. I look forward to hearing from you. Kind regards Customer Care TeamSleep Ninja X.SleepMaker
Hi Neha,
We have reviewed your case and listened to recordings of your phone conversations with our team. You purchased a mattress for $650 and have now decided that you want a firmer mattress. Thi... Read more
s is not a bad quality mattress. You have been aggressive and abusive to our team. Despite this we have offered you a number of solutions including a hugely discounted upgrade on comfort layers. In our opinion this is certainly in goodwill.Hi,
Being a customer I have complete right to being rude if I am not satisfied but I was never ever abusive. ( I would like to listen my abusive language if you feel so) Customer who pay money expe... Read more
ct a quality for that. My husband mentioned very clearly at the time of purchase that he had a spine surgery. I would request sleepMaker team to come to my place and see the mattress. You will get to know about your good quality. I can see people's comment. To how many people you will stop???? Also, I paid $650 which is not a small amount at least for me .Similar opinion? Write a review on ieatwords.com.au!
Benson002Sydney NSW
- Miracoil Advance 5
- Verified purchase
Worst mattress ever!
I have had this mattress 10 days and it’s supposed to be plush but after a few hours of sleeping it becomes very firm and you can actually feel the springs digging into your hips. As a side sleeper this mattress is making my back, shoulder and hips very sore. It’s called the Sleepmaker Bliss plush.
1 comment
Tim T.SleepMaker
Hi Benson002 if you can please call us on 1800 557 967 - one of our team will be able to help you with your mattress concerns.
Thanks
Sleepmaker
Similar opinion? Write a review on ieatwords.com.au!
HPOGold Coast
- Miracoil Advance 5
- Verified purchase
Sleepmaker Warranty on the worst mattress l have ever owned!
We purchased this Microcoil Advance 5- Lotus Gel Kingsize Mattress from Amart due to a special they had at the time. l needed to have a good mattress given l suffer from back pain. We first love this mattress and as time when on it was terrible! permanent indents on both sides. We rotate mattress all the time but nothing helps. I am so disappointed as l have always owned a Sleepmaker Mattress. I have just contacted Amart and the customer sales person that spoke to me was wonderful. She has already sent the link through to Sleepmaker and receipt of purchase. I now need to take a Photo and send through. Lets see if they are true to their word on warranty claims or if they give me the run around. I will keep everyone posted! wish me luck!
4 comments
Sleep Ninja X.SleepMaker
Hi there - thanks for sending your photos through to us. Body impressions are normal as the mattress settles but we will review the images and see if its something more serious. It's a shame you had t... Read more
o give us one star before we got the opportunity to help us out, hopefully we can rectify the situation to your expectations and you'll be able to update others here.I Purchased in 2013 and the body impressions do not go away.
Sleep Ninja X.SleepMaker
We are just tracking down your information and will be in touch either later today or tomorrow.
Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Sorry, there are no questions about SleepMaker Miracoil Advance 5 but you can read 29 questions about SleepMaker Miracoil Range.
ieatwords.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ieatwords.com.au may earn commissions for products/services purchased via affiliate links.
Sleep Ninja X.SleepMaker
Hi Robyn - sorry to hear about this. Have you lodged a warranty claim with us?