Bedshed WA, Cockburn

We purchased a bed through Bedshed and delivery and assembly were included. We advised them that it was a 2 story house and if they couldn't get the bed up the stairs that the balcony was an option. This was noted on our survey that we completed at the purchase stage. The delivery guys could not get the bed up the stairs and advised due to OH&S they could not use the balcony as an option. In their attempt, the wall was also damaged. Except they make you sign a waiver on this! After speaking to Bedshed they were going to look into it further. We

Thanks to Linda and Christine and everyone at Cockburn Bed Shed
we purchased a bed and the staff were all lovely. Special thanks to Christine for dealing with GE
call centre with more patience and better hearing skills than we possess.

Smooth navigation through the store, lots of choice. Very good quality inexpensive bedroom furniture. Shop staff helpful and at no point pushy. Delivery team were excellent, friendly and careful. This was my first time buying from Bedshed and I will definitely consider them for any future purchases. On this occasion the Bedshed slogan was true to their word (No one is better in the bedroom).

Jenny from this store is just Golden, not only was she welcoming but the best with providing impeccable customer service. It's people like Jenny that will keep us coming back for more products from the store!!

Terrible after service with very poor quality mattress, affiliated with sleepmaker Australia, who refuse to acknowledge warranty claim due to mattress sagging 3 weeks after they fixed it up the first time, the original was only bought under a year ago.

I was basically told they cant do anything for me, over priced, the promised me everything good at start and only got the worse night sleeps i have ever had in my life, don't buy from them, don't go back to them.

We bought a king size tempur mattress thatbwas justvshy of $5000. Mattress only. When it arrived we put a brand new mattress protector AND a mattress topper on it. After 7 nights of the worst sleep because the mattress was too hard I called them to request an exchange for a softer mattress. At this stage I was told that I hadnt paid for the 'Sleep guarantee' or purchased a waterproof mattress protector at the time of purchase so we couldnt exchange. At no stage during the purchase were either of these things mentioned. 6 months later and the mattress is in the spare room on the floor and we are back sleeping on our old mattress. Never again would I purchase anything from Bedshed.

Husband and I went to the Cockburn store, purchased the Georgia Queen Timber set
1. we couldn't get same day delivery
2. when the bed arrived and it was time to put it together, the slats doesn't reach both sides, causing it to be unstable
3. I have been phoning then the while morning trying to get someone to sort this out as it is urgent, but i keep getting the run around

I was told by the lady at the Cockburn shop that she spoke to the distribution center and they said that "there is nothing wrong with it, its not supposed to be flush t