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Reviewer Photos & Videos
Judy WSydney Surrounds, NSW
- Verified customer
New bed
Took advantage of MYER sale .Danielle took me through the process of choosing a suitable ensemble within my price range .Looking forward to trying my new bed, and would like to compliment Danielle on her product knowledge and pleasant manner.
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The reviewer stated that an incentive was offered for this review
TheoGreater Melbourne (Metropolitan), VIC
Can’t believe it took 25 years!!
Finally renewed our 25 year old mattress! The sleep maker cocoon mattress is the perfect balance between firm, soft and supportive. Also great for aiding lower back problems. Best sleep I’ve had in years!
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PeterGreater Melbourne (Metropolitan), VIC
So comfortable Sleepmaker Maison cortona mattress
Our new bed was delivered 3 days ago and we love how comfortable it is. Susan from David Jones in the Bourke St Mall was very informative and knowledgeable about the product and was instrumental in us purchasing out new cortona mattress, base with drawers and head board.
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DarrenGreater Melbourne (Inner), VIC
Good sleepmaker
Really nice bed with a good service sale person- Susan at David Jones Bourke street. so excited and cannot wait to get on the bed and enjoy sleeping on it.
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KylieGreater Melbourne (Outer), VIC
Botany mattress - good night's sleep!
Enjoying the mattress and have not had back pain since the purchase of this new bed. My Doctor mentioned my bed may be a problem so I'm glad I made this investment and sleeping much better.
1 comment
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MaryGreater Melbourne (Metropolitan), VIC
Sleepmaker Heritage Botany
Comfort wise the bed is firmer than old mattress but I wake up with no back problems and overall I am very happy. Purchased from Myer Bayside from the very lovely and helpful Joan.
1 comment
Sleep Ninja X.SleepMaker
That's great to hear Mary, thanks so much for letting us know you're enjoying your new mattress.
The SleepMaker team
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MirellaGreater Melbourne (Outer), VIC
- 2 reviews
- Verified customer
Amazing Customer Service (Myer Highpoint)
The consultant Georgyia went above and beyond helping me and my husband. She took her time explaining the product at length and we both felt comfortable with our decision. I highly recommend Sleepmaker.
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Great support
I bought a SleepMaker Heritage Botany Mattress and I love it! I get lower back pain so I needed a new mattress with good support and I am very happy with this one! Very comfortable and a great nights sleep.
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Great!
Really happy with our Sleepmaker Sancerre medium mattress king size. Bought it from DJ Bourke Street, where Susan was patient enough to answer all our questions to help us make a deliberate decision. She also gave us advice on how to take care of the mattress to extend its life. Hope it will serve us for a long time.
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MarionSydney Surrounds, NSW
Rapture Miracoil Mattress
I would give it 10 stars if I could, a heavenly night sleep. Aches and pains have vanished, hard to get out of bed in the morning because it is so comfortable.
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kelly shenmelbourne
- 3 reviews
Perfect can leave without it
Supportive and comfort, good feeling of sleep, support of my upper body and do feel so much different to my previous mat and I think the body is sag into the mat and feel so comfortable
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Beautiful Sleepmaker Sancerre mattress!
I recently purchased a queen and double Sleepmaker Sancerre mattress from David Jones Melbourne. The Sleepmaker sales assistant, Susan was really helpful, able to answer all of my many technical questions and patiently explaining the differences between the various options. She made choosing my mattresses much less stressful than expected!
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Sky W.Greater Melbourne (Inner), VIC
Awesome Double Cortona Mattress!
I have recently purchased a Double Cortona Mattress from David Jones and I have to compliment the brilliant quality. I am now having the best quality sleep!
Thanks to Susan who had provided brilliant customer services, product expertise and knowledge during my multiple visits and helped me make the right bedding choice.
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JemimaGreater Melbourne (Inner), VIC
Very comfortable!
I have been sleeping very well on my new Sleepmaker mattress, it is plush but firm enough for my back as well. I would recommend this mattress to friends and family
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Jan GrovesSydney Surrounds, NSW
- Verified customer
Comfort
Recently had back surgery and tried this new mattress it seems to be working and supports my back and helps me have a restful sleep.Thank you Sleepmaker.I once had a sleep maker before and it was excellent .
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SLEEPMAKER MATTRESSWide Bay-Burnett, QLD
Sagging and sweat
I paid thousands of dollars at Harvey Norman for a king SLEEPMAKER mattress and base. 5 years into our 10 year warranty. The mattress is sagging. We did all right warranty things pics and all. Just for SLEEPMAKER to say this is normal. Tell my sore back that. What a cheap way to get out of warranty. Just brush us off. SLEEPMAKER made a crap mattress and they know it. Do not buy a SLEEPMAKER bed. There warranty means nothing....
3 comments
Sleep Ninja X.SleepMaker
Hi there
Can you please share your warranty claim number with us so we can further investigate your case?
Thanks
Sorry for the delay I was working. The warranty claim is # 553074 . Date of rejection.1/10/18.
im still waiting for a response . they dont care .they have my money.
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Anna LGreater Melbourne (Outer), VIC
- 3 reviews
- 1 like
So Comfy
Thank you to Joan from Myer Frankston for you fabulous service. Joan helped us to select the perfect mattress and base from the sleepmaker miracoil range and we could not be more pleased with it.
The mattress is so comfortable I don't even know my husband is in the bed. Woo Hoo!!
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Tom M.Greater Melbourne (Inner), VIC
- Verified customer
Sleepmaker Heritage Eureka
My wife and I purchased a Sleepmaker Heritage Eureka Plush King mattress from Myer Melbourne. We were used to sleeping on a soft mattress from another manufacturer. At first we thought that the Sleepmaker was medium in firmness compared to our softer mattress. However, we noticed that there was excellent support and for the first time in years I did not have any back pain. The mattress is comfortable and supportive. I adjusted to it after only two nights sleep. My wife and I are delighted with the purchase.
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Brian LeonardNorth-West & West coast, TAS
- Verified customer
Comfort
Me and my husband bought from Myer Erina and were very pleased with the service and choice of mattresses and bases,it’s our second one from Sleepmaker and we recommend this brand and service .Our sales assistant Danielle was a absolute professional in directing us to the right bed.Thank you very much!
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Sleepmaker Cocoon with Adjustable Frame
We purchased 2 long single Cocoon mattress with adjustable frame beds (combined make a King size) Great mattress - it doesn't disturb my partner when I move around (it was great to test the mattress - my partner lay down and I jumped on it and she could barely feel anything! Having two adjustable frames helped us each adjust our own frames to our preferred sleeping position. Definitely worth the investment as the saleswoman at MYER suggested that this was for the next 10-15 years. We also purchased moisture repellant mattress protectors which w...Read more
ork wonders for protecting our mattress. I mean if you're spending 1/3 of your life on a mattress you may as well have a great one! June 14th 2022 Update: Cocoon Range with Adjustable Base Ok so 1 week in owning these amazing beds I have had such amazing sleep. No disturbance when myself or my partner moves around. The adjustable bases have made watching movies/reading such a pleasure. It was a bit pricey to purchase but if it's going to last 15 years then I would have spent 5 years in a bed that just knows how to make you feel comfortable!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Rebecca Iasked
I purchased an Alaska plush king size bed. Only a few months ago. Every time I change the sheets I rotate the mattress. And there is indents where our bodies sleep. My husband says it feels like I have to climb up hill to give you a hug. I have sat in the middle numerous times to try even it out. But the middle just doesn't get slept on. Didn't think this happened to beds this day and age
gary g.asked
why is it taking almost 3 months to have a brand new mattress picked up for inspection? When you pay for a product you expect it to be exactly what you ordered. Ours is definitely not what we ordered. A simple site inspection by a representative would attest to that. But no, we have to go through a plethora of idiotic photo taking, from every angle, twice, sending stuff back and forth, waiting for the next response and so it goes. "sorry. xmas is coming so we have to wait until the end of January". Stuff that, what planet do you think we come from? Darn well get on with it, You sent me a dicky product and I want it replaced and not in 3-4 months time. If your quality control was working you would have very few complaints and less people employed in your customer service call centre. As I've spent 30 years of my working life in customer service I can help you with that if you wish, and you certainly seem to need some advice.
gg
No answers
Anneasked
I do not see any comments about the Dakota Deluxe ensemble anybody purchased one (Queen size) .I just ordered one from Harvey Norman
1 answer
Hi Anne, I bought the Dakota Deluxe Plush for the guest bedroom about 10 months ago and everyone that has slept on it has raved about it. I rang Harvey Norman yesterday and bought the exact same one for my bed I’ll be having my first sleep on it tonight. Very happy with them.
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Sleep Ninja X.SleepMaker
That's great to hear Kylie, thanks so much for letting us know you're enjoying your new mattress.
The SleepMaker team