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What a Team
Meredith and the 'Team' at Sleepy's West Gosford, were exceptional with their personalized service, knowledge of their product and follow up on delivery and installation. A pleasure to shop there with Meredith offering excellent Customer Service and friendly and caring attitude. Highly recommended if you're in the market for quality beds.
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Brilliant Service
Great service and amazing product knowledge. What an awesome experience choosing a new bed, I even fell asleep. Sleepys is the place to go for an Aussie made product very competively priced. See Christina at the Toowoomba store.
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Customer service was wonderful
Customer service was friendly and our needs were met great store and fantastic staff well done will recommend Sleepys ROCKHAMPTON found everything we needed instore thank you to all the team
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Perfect
Mick was very helpful, nice costomer survice. The beds are comfy and good for bad backs and sore necks and other medical conditions thank you carseldine Mick i excited to get the new bed.
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Brilliant Service from Sleepys' Carindale and Delivered when they said they would
The staff at Sleepys Carindale spent time explaining the different qualities and how they fit my Sons need as a growing teenager. We also checked other stores disappointed at the service levels and care taken in comparison to Sleepys'. We immediately came back to Sleepys and purchased the mattress. They notified us of when the mattress would be ready, and called us back when it was. Wonderful customer service that is sadly lacking by others today. Thanks Sleepys Carindale you were great in your knowledge and superior attitude to customer service.
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jeff r.South East Queensland, QLD
Fantastic Service
Fantastic customer service from Tanya and delivery guys. Profesional and fast. I Definitely don't see that type of service anymore. First time at sleepys and definitely will be back again!
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Good customer service
They take the time to fit your body type to the right mattress. I felt taken care of at Sleepy's in ways other mattress people in other stores couldn't do
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AllaSouth East Queensland, QLD
Perfect....best sleep In Forever
We’ve been bed shopping for awhile until we found Sleepy’s,jumped on the queen mattress and it was love At first try...we felt the comfort straight away! We ordered the king size! Thankyou
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Jenny TaySouth East Queensland, QLD
An eye opener to the world of slumberland
Amazing service and product knowledge displayed by Debra. We felt totally looked after and have full confidence that our purchase is definitely an investment into our health and well-being - a good nights sleep that one should not do without!
We have also shared with our friends about this amazing product and got them interested...
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Pete W.Metropolitan Adelaide, SA
- 2 reviews
Good people to deal with.
The attention and patience provided by the sales team was excellent. Nothing was too much troubled we were given many helpful suggestions by them.
The service that we got was impressive. Sleepy's is a well organised business and we would recommend them highly.
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Tania SparkesSouth East Queensland, QLD
- Verified customer
Staff @ Maroochydore were excellent
Would like to express my thanks to Michelle @ Maroochydore. She was extremely helpful & friendly. Other retail outlets could learn a lot from Michelle, her customer service skills are exceptional.
Am very pleased with the king bed Sale Michelle made To me today. Can’t wait for it to be delivered.
1 comment
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LucytSydney Surrounds, NSW
- 2 reviews
Lovely sales woman
The sales woman was helpful, polite, and knowledgeable about the various mattresses on sale. We were able to find theattress that suited our needs easily. I would highly recommend Sleepys at West Gosford
1 comment
Sleepy's T.Sleepy's
Hi Lucyt, it is so important to find the right mattress because they are not "one size fits all". We are so pleased you found your perfect mattress with Sleepy's.
The Sleepy's Team
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Janet BartonSouth East Queensland, QLD
New matress
Costumer service was exemplary, really enjoyed the service. Looking forward to trying my new mattress. It will be delivered on Monday afternoon. Will tell more later on in week. Bye
1 comment
Sleepy's T.Sleepy's
Hi Janet, thank you so much for sharing your shopping experience with us. We are sure you will love your new mattress and enjoy all the benefits of a great nights' sleep.
The Sleepy's Team
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Sleepy's Maroochydore top store for beds
Was very well looked after by Michelle at Maroochydore store, she was excellent in presentation of selling us a new bed, I would give her an excellent report. Max Layfield
1 comment
Sleepy's T.Sleepy's
Hi Max & Doreen, thank you so much for sharing your shopping experience in our store, we always appreciate hearing from our customers.
The Sleepy's Team
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Great service, comfy products
Sales rep was Very helpful and honest and knew which mattress was most suited to us. She was happy to help us even though it was at nearly closing time. Would highly recommend!
1 comment
Sleepy's T.Sleepy's
Hi Candice, the team at Sleepy's Rockhampton love to find their customers the most suitable for their needs. Thank you so much for sharing your experience.
The Sleepy's Team
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ShoptoUDropSouth East Queensland, QLD
Delightful Experience - buying our new bed...
We finally decided on a new kingsize mattress; base; and accessories... All up; no less than a $12K investment...
For us - a purchase of this caliber is obviously a huge decision; but we were mindful of the old adage that one does spend about 30% of his/her life in a bed - asleep.
So we were very glad indeed to have discovered Deb and Anthony at Sleepys in the Homemaker Centre; Fortitude Valley...
Deb is so professional about what she does ... Buying a new bed can be sometimes an intimidating process... But Deb and Anthony put our min...Read more
ds at ease straight away... They were warm and friendly, and easy to deal with... They both had a good balance of product knowledge and EQ; (emotional intelligence) - which made the process of selecting pain-free, and very satisfying...2 comments
Sleepy's T.Sleepy's
Hi ShoptoUDrop, thank you so much for sharing your wonderful experience at our Fortitude Valley store. We agree mattress buying can be intimidating and our staff want to provide you with enough infor... Read more
mation for you to make the best decision for your needs. We are so pleased you recognised this and hope you can stretch out your 30% to 40% just because you love your bed so much! The Sleepy's TeamThanks guys; wishing you all the very best ..
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L G ZMetropolitan Adelaide, SA
Sleepy's Mile End
We were very impressed with the service, attention, information and advice we got, particularly from Chris. Staff there do work as a team but were definitely helpful and not pushy.
We spent some time in the store on two occasions and did not feel rushed into making a decision.
Chris kept us informed on delivery of the mattress and we were contacted to ensure all went well.
We've slept on the mattress ( Sleepy's Jade firm pocket spring queen size) for 2 weeks and the comfort level has been very good. The 60 day exchange policy is unlikely to be needed, but it is a great back up.
L & G
1 comment
Sleepy's T.Sleepy's
Hi L G Z, the Jade is a lovely mattress and we are sure you are still enjoying it. Thank you so much for sharing your experience in our store.
The Sleepy's Team
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Superb customer service
Excellent and personable customer service.
I felt heard in what my needs were and was explained about sleeping positions and the benefits of different mattresses.
Plus I was offered amazing deals! Very happy customer!
1 comment
Sleepy's T.Sleepy's
Hi Maria, thank you for sharing your experience at our Sleepy's West Gosford store. We have designed a range of mattresses to suit all the different types of people and their sleeping needs and we ar... Read more
e so pleased you found your match. The Sleepy's TeamSimilar opinion? Write a review on ieatwords.com.au!
Wonderful service
The sales representative knew her subject and steered us to the right bed for my son, and he loves it! Another plus: it was in stock so he gets to sleep on it tonight !
1 comment
Sleepy's T.Sleepy's
Hi Jacque, we are so happy to hear how much your son loves his new bed! The team at Sleepy's Rockhampton understand how important sleep is to all of their customers, thank you so much for sharing your experience.
The Sleepy's Team
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AndresSydney, NSW
Amazing and affordable products with great service!
My partner and I are extremely happy with our new matress. Never had such a comfortable bed in my life. Awesome people and service from here he start to finish.
Raj was very knowledgeable and really help my partner and I choose what’s best for US!
Only downfall is the delivery couriers, unfortunately bed was delivered at 10:30pm when I was told between 5-8 which was ruff but not looking at that small aspect but the service as a whole so again very happy.
1 comment
Sleepy's T.Sleepy's
Hi Andres, we always love to hear from our customers and appreciate you taking the time to share your experience at our Sleepy's Prospect store.
The Sleepy's Team
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Questions & Answers
Rasasked
Reviews on chiro aspect luxury mattress
No answers
Kymasked
Hi I purchased a contempo eternity mattress on the 8/6/2016 and it has collapsed on one side is there a warranty on this product?
1 answer
Sleepy's T.Sleepy's
Hi Kym,
Sleepy's Contempo Eternity mattress comes with a 10 year warranty which will cover the issue as you have outlined. Please contact the store you purchased this from or email [email protected] with your full name and address so our customer service team can assist.
The Sleepy's Team
Lisaasked
Has anyone had any advise to give on sleepys contempt tranquility mattress?
3 answers
Hi Lisa
My advice to you is don't purchase any sleepmaker product, look for a alternative product. Shopping at Sleepies is a bit like buying a second hand car, they say it has a warranty and u can return within 60 days if u are not happy. After that time, when the matrsss has sagged, they are just like the car salesman, totally not interested. My tip, spend your money else where. Good luck with it all
Hey Lisa
I don't know anything about this mattress - but I do know the '60 day sleep guarantee' is not true. Good Luck.
Hey Lisa, the mattress is made by the company Crown not sleepmaker like that person said. I just bought that mattress from Sleepys and it is very comfortable.
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Sleepy's T.Sleepy's
Hi Tania, we love to make sure our customers find their most suitable mattress for all of their needs and we appreciate you taking the time to share your experience. We are sure you will be loving your new bed.
The Sleepy's Team