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Reviews

5.0

136 reviews
5
(130)
4
(6)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.8 (83)
  • Product Quality
    4.9 (80)
  • Return Claim MadeYes (0) · No (93)
  • Customer Service
    4.9 (88)
  • Warranty Claim MadeYes (0) · No (92)
  • Purchase Price$8,623.86 (37)
  • Installation
    4.9 (84)
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Hayden and Vicki

Hayden and VickiCentral, SA

  • 2 reviews

Very happy with them

published

I give a 4 to get people to read this, but my words mean a 5. Sales was easy and understandable. communication from there team is great. They rang when schedules changed or where locked in. We Liam sorted a situation regarding the install with no hassles and a can do attitude. Every time I have rang they answer which is comforting big-time. Installers a well mannered young fella's and did a strong clean job. The 5 year workmanship guarantee is comforting also. Well done Smart Energy.



Smart Energy Install

published

They arrived on time, were very courteous told us what they were going to do and got on with the job of the install. When it was completed it was explained to us on how it would work. They cleaned up after themselves and no rubbish was left behind. Really a nice bunch of lads.

1 comment
Smart Energy Answers
DianneSmart Energy Answers
Martin Gellatley

Martin GellatleyIllawarra, NSW

Smart energy solar installation

published

Completely satisfied.Would recommend to anyone wanting solar installed.Easy to deal with and helpful at all stages of the process.Have had no issues and everything flowed smoothly.Now installed and working well.

1 comment
Smart Energy Answers
DianneSmart Energy Answers
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Ryan

RyanGreater Melbourne (Outer), VIC

  • 4 reviews
  • 5 likes

Good Sales but Poor Installation (contacted by the company and resolved)

published

Followed up, great service

published

Initial miscommunication with sales rep, however company director called up to rectify the problem.
Great level of follow up and business integrity, definitely will give these guys another shot moving forward.

1 comment
Smart Energy Answers
DianneSmart Energy Answers
Mark

MarkIllawarra, NSW

Great service

published

Great communication and a very simple and smooth process. Very friendly staff who clearly explained what was involved and the benefits as a customer. Highly recommend for anyone thinking about solar panels.

1 comment
Smart Energy Answers
DianneSmart Energy Answers
suba

subaSydney, NSW

Exceptionally comprehensive

published

I was really impressed with the comprehensive explanation and detail of the information provided prior to deciding to go ahead with solar panel installation by Smart Energy Answers. I knew exactly what to expect regarding my requirements, installation, ongoing service and the benefits of having solar power. I was not disappointed and 8 months down the track I am delighted that my expectations have been exceeded.

1 comment
Smart Energy Answers
DianneSmart Energy Answers
Teza

TezaSydney, NSW

Good Job SMA

published

We upgraded from 2.5kW single phase system to 6.4kW 3 phase with REC panels and SolarEdge Inverter. Price was good and installation was excellent. Team leaders where easy to talk too and professional at times. From Sales to install was a good experience.

1 comment
Smart Energy Answers
DianneSmart Energy Answers
Ross

RossSydney, NSW

  • 2 reviews

Very happy

published

I got quotes from 10 companies. Only two provided quotes that were tailored to our requirements. Smart Energy Answers provided the best quote in terms of function, information and price. This was followed up by great installation and after sale service.

1 comment
Smart Energy Answers
DianneSmart Energy Answers
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Kiri Van

Kiri VanSydney, NSW

Happy Customer - Great Customer Service

published

Leading up to choosing SMART Energy Answers, I did months of research into Solar Panels. I had been ripped off before by a major supplier at our previous address and I was adamant I wasn't going to let that happen to us again. The team at SMART Energy Answers were so helpful, they were patient, knowledgeable and always had time for my many queries. They were also well priced. The installation team were fantastic, they were personable, quick, confident and when they advised me they would come back to install a sun shade over the Solar power box, they did exactly that.

1 comment
Smart Energy Answers
DianneSmart Energy Answers
peter

peterIllawarra, NSW

  • 9 reviews

These Guys are good!

published

With higher electricity prices I decided to get solar panels on my roof, Smart energy are professional and provided German technology made solar panels. The team who installed them took less than a day and were helpful in providing information. I now have an App which tells me how much electricity I make. In winter I am already producing 20Kw/hour bring on summer. I highly recommend this company.

1 comment
Smart Energy Answers
DianneSmart Energy Answers
Joe

JoeSydney, NSW

Excellent!!!

published

Great professional service experienced from start to finish. The team were helpful and made the whole experience very easy and kept me informed along the way. I couldn't be happier and highly recommend to anyone interested.

1 comment
Smart Energy Answers
DianneSmart Energy Answers

Hi Joe,
We’re happy to hear that you enjoyed your experience. Thanks for sharing your review with us and the community.

wendy

wendySydney Surrounds, NSW

  • 2 reviews

Already saving heaps within 6 mths from installation,well worth it.

published

Great service and no problems what so ever. Acurate with every promise and cant believe my reduction in quarterly power bill,,and its only been 6 mths. I now pay less than a quarter of my original bill total which means ill lpay for my solar system outlay in no time.
Go for it,so pleased with Smart Energy. Well done team.

1 comment
Smart Energy Answers
DianneSmart Energy Answers
Yard

YardSydney, NSW

Thrilled

published

Smart Energy Answers was professional and helpful from the very first contact. The whole install process was very smooth and the installers themselves went above and beyond to make sure everything was perfect. We had one tiny issue and in 2 days we had 2 people on our roof making sure it was rectified. Time is the ultimate test but with such a long install guarantee given by SMA on top of the guarantees offered by the manufacturers I have no worries. I cannot recommend these guys highly enough. If you are considering solar, for your own benefit, at least give these guys a call!

1 comment
Smart Energy Answers
DianneSmart Energy Answers
BJS

BJSSydney, NSW

Excellent company to deal with.

published

We have had our Smart Energy Answers solar system up and running for a couple of weeks and we are delighted. Everyone we have dealt with has been helpful and available. The panels were installed quickly and without any mess left behind. We were never pushed to install more than we needed and the price quoted was more than fair and compared very favourably to the two other quotes we received from elsewhere. We highly recommend Smart Energy Answers.

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Very good Company supplying good products

published

I would highly recommend using Smart Energy Answers if you are looking at putting in a solar installation. I purchased a 5.5kw system originally which I then got upgraded to 8kw. The install team were very good and have a very high quality craftsmanship. The design team were spot on with output estimates and the after sales service have been great.

Leon D.

Leon D.Greater Melbourne (Metropolitan), VIC

Whole process went very smoothly

published

PV system just installed. The whole process went smoothly and as per company agreement. Very happy with final result. Would recommend SEA to any prospective clients. All staff very helpful and professional.

Merry

MerrySydney Surrounds, NSW

Super happy with Smart Energy Answers

published

Smart Energy Answers were recommended to me & I would do the same to anyone asking. The process was professional, delivery on time & hassle free. The cost savings promised were conservative, so my expectations have been exceeded.
Thank you!

Very happy with the product and service

published

We are very happy with the product and service from Smart Energy Answers. Our power bill has greatly reduced and the after sales service has been excellent . We would highly recommend this company to anyone wanting a Solar system installed.

Craig

CraigSydney, NSW

Excellent experience with Smart Energy Answers

published

Smart Energy Answers provided a trouble free Solar installation. Everything from providing advice on panel and inverter suppliers, panel layout, and how to use the App, proved no problem for them.
Sam also arranged to have part of the system installed on the weekend so that it could be up and running before the Christmas holiday season.
Overall the system is performing as expected and there hasn't been any issues.

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Questions & Answers

Toni

Toniasked

No light on inverter

1 answer
Jo Bartley
Jo Bartley

How much for 10kw?

Raymond A.

Raymond A.asked

quate to get solar at home

No answers
Raymond A.

Raymond A.asked

prineed a qoate on solar

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