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Reviews

5.0

136 reviews
5
(130)
4
(6)
3
(0)
2
(0)
1
(0)
  • Value for Money
    4.8 (83)
  • Product Quality
    4.9 (80)
  • Return Claim MadeYes (0) · No (93)
  • Customer Service
    4.9 (88)
  • Warranty Claim MadeYes (0) · No (92)
  • Purchase Price$8,623.86 (37)
  • Installation
    4.9 (84)
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Stewart

StewartMelbourne

Happy customer

published

Oren and Michael helped during the sales and pre-installation process, they gave me good brand equipment at a good price. Michael also helped getting documents to me for the Vic rebate and the design details for a council planning permit. The installation itself was top notch - clean and tidy.



Chris

ChrisSydney, NSW

  • 2 reviews

Very Happy

published

Satisfied Customer. Very happy with the price, service and product supplied by Smart Enery Answers. Also seen a dramatic drop in my subsequent energy bills so it's on for paying itself off in the not too distance future.

Great product and after sales care

published

Very happy with Smart Energy Answers.
The system is producing very well.
I did alot of research on different solar panels and inverters and found the sunpower and Fronious to be the best.
Highly recommended.

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KevinW

KevinWSydney, NSW

  • 2 reviews

Quick service, very professional

published

Sam and the team communicated with me my energy needs and recommended a system that would best suit my home. Very happy with the install and their follow up. Will recommend them to anyone looking to save off their power bills.



Irene Oh

Irene OhGreater Melbourne (Metropolitan), VIC

Extremely Happy to have used Smart Energy Answers

published

Highly Recommend. Am extremely happy to have used Smart Energy Answers. Energy bills now cut in half. Excellent customer service as well especially Michael King who is always prompt in response to our needs.

Cesar

CesarSydney, NSW

  • Verified customer

Highly Professional and Proactive

published

We are very happy with the service we received. Daniel went through all of the options available based on our situation. The installation was done quickly and efficiently. The Customer Service team promptly responded to our queries. The Operations manager, Basit Ali, even called me back after hours and quickly resolved any remaining issues when we went live. Highly recommended!

Compo18

Compo18Sydney, NSW

  • 2 reviews
  • Verified customer

Changes your electricity bill in half

published

Brought a 6.4 kw system and 5 kw inverter. Very happy with the process . Took 6 hours to install and now cut my bills by half sometimes less.
Highly recommended

Frank

FrankSydney, NSW

  • Verified customer

Quick and proper installation

published

It was a quick professional installation. So far the system is working well with a battery added in without problem.
Awaiting electric bill to confirm if what the saving claimed could be realised.

Amber

AmberGreater Melbourne (Metropolitan), VIC

  • 2 reviews

A cut above the rest

published

After receiving several questionable over-the-phone quotes and recommendations from other solar companies, I was about ready to give up my quest to install solar . Then I came across Smart Energy Answers. What a difference! SEA was the only company who offered to send a sales consultant to my home to assess my energy usage and determine the best solar system for my needs. And all staff were professional, very knowledgeable, and polite- from the office support, to the sales consultant, and installation team.

I would not hesitate to recommend SEA to anyone considering installing solar, and already have to my family and friends! Exceptional service SEA!

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Great experience

published

The solar experience has been a pleasure, from the time of purchase through to the install and after sale support, there hasn't been a thing that I can complain about. Referral to the appropriate expert was without any delay, prompt responses and follow up action typify SEA's approach to the whole experience,will not hesitate to recommend them to my friends and family,

This was excellent product reach my saving target very satisfied highly recommending company thanks

published

It was so easy and fast installation have no issues at all start saving from the first day highly recommended company I’ll prefer a friend soon hope he’ll get the same system I’ve gotten

Great Experience for a Solar Novice

published

As a solar novice, I was very impressed with the advice and support that I received from Smart Energy Answers.
I increasingly feel comfortable that the recommended system was fit for purpose, and I definitely was not”upsold” into a greater capacity system which would have been more expensive.
The design was suitable for our rural property, and the orientation of the house (and I wish that I could have organised such an efficient installation),
All in all, a very positive experience with a trustworthy supplier.

AinsworthClan

AinsworthClanSydney Surrounds, NSW

Very Happy with new system

published

Great team provide Excellent service, Easy communication and installed Quality product. All done very professionally and promptly. Installers arrived on time and completed the job within a day. Highly recommend.

CatherineP

CatherinePSydney Surrounds, NSW

  • 2 reviews

Excellent Sereice

published

Smart Energy were the only company to come and see me on site prior to installing the system.
They were on time and the staff were very friendly. They removed my old system free of cost before installing the new one. Can Highly Recommend.

Oleg

OlegSydney, NSW

Good to go with Smart Energy Answers

published

Great team! Quality product. Great and easy communication. All job done very professionally and prompt. The system works well and we can see the benefits right away. Highly recommend. Thanks!

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Andrew

AndrewSydney, NSW

Excellent service

published

Excellent service and installed a great system. Would highly recommend. Installers turned up on time and completed the job within a day. Good follow up service as well. Highly recommend.

kashy

kashyIllawarra, NSW

  • 3 reviews

Can definitely recommend

published

Received the phone appointment from Michael and me very useful information and a heads up how to improve my current costs for my power bill. Very straight forward
Thank you for the very good advice.

Peter

Barrie

BarrieGreater Melbourne (Metropolitan), VIC

  • Verified customer

Excellent product and service

published

We were very happy with the excellent service provided by Smart Energy Answers. The information that Zoran provided about the various solar systems was much more helpful than any of the other companies we tried, the product prices were very competitive, the installation process was managed in a timely and professional manner and the follow-up service provided by Basit and the rest of the team was excellent. We highly recommend this company.

Richard Buckdale

Richard BuckdaleSydney, NSW

  • 2 reviews
  • 2 likes

Highly recommend SMART Energy Answers

published
Mario

MarioGreater Melbourne (Outer), VIC

Very reliable company by Mario on 17/05/2019 Melbourne

published
Page 4 of 7
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Questions & Answers

Toni

Toniasked

No light on inverter

1 answer
Jo Bartley
Jo Bartley

How much for 10kw?

Raymond A.

Raymond A.asked

quate to get solar at home

No answers
Raymond A.

Raymond A.asked

prineed a qoate on solar

No answers

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