StewartMelbourne
Happy customer
Oren and Michael helped during the sales and pre-installation process, they gave me good brand equipment at a good price. Michael also helped getting documents to me for the Vic rebate and the design details for a council planning permit. The installation itself was top notch - clean and tidy.
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ChrisSydney, NSW
- 2 reviews
Very Happy
Satisfied Customer. Very happy with the price, service and product supplied by Smart Enery Answers. Also seen a dramatic drop in my subsequent energy bills so it's on for paying itself off in the not too distance future.
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Great product and after sales care
Very happy with Smart Energy Answers.
The system is producing very well.
I did alot of research on different solar panels and inverters and found the sunpower and Fronious to be the best.
Highly recommended.
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KevinWSydney, NSW
- 2 reviews
Quick service, very professional
Sam and the team communicated with me my energy needs and recommended a system that would best suit my home. Very happy with the install and their follow up. Will recommend them to anyone looking to save off their power bills.
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Irene OhGreater Melbourne (Metropolitan), VIC
Extremely Happy to have used Smart Energy Answers
Highly Recommend. Am extremely happy to have used Smart Energy Answers. Energy bills now cut in half. Excellent customer service as well especially Michael King who is always prompt in response to our needs.
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CesarSydney, NSW
- Verified customer
Highly Professional and Proactive
We are very happy with the service we received. Daniel went through all of the options available based on our situation. The installation was done quickly and efficiently. The Customer Service team promptly responded to our queries. The Operations manager, Basit Ali, even called me back after hours and quickly resolved any remaining issues when we went live. Highly recommended!
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Compo18Sydney, NSW
- 2 reviews
- Verified customer
Changes your electricity bill in half
Brought a 6.4 kw system and 5 kw inverter. Very happy with the process . Took 6 hours to install and now cut my bills by half sometimes less.
Highly recommended
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FrankSydney, NSW
- Verified customer
Quick and proper installation
It was a quick professional installation. So far the system is working well with a battery added in without problem.
Awaiting electric bill to confirm if what the saving claimed could be realised.
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AmberGreater Melbourne (Metropolitan), VIC
- 2 reviews
A cut above the rest
After receiving several questionable over-the-phone quotes and recommendations from other solar companies, I was about ready to give up my quest to install solar . Then I came across Smart Energy Answers. What a difference! SEA was the only company who offered to send a sales consultant to my home to assess my energy usage and determine the best solar system for my needs. And all staff were professional, very knowledgeable, and polite- from the office support, to the sales consultant, and installation team.
I would not hesitate to recommend SEA to anyone considering installing solar, and already have to my family and friends! Exceptional service SEA!
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Great experience
The solar experience has been a pleasure, from the time of purchase through to the install and after sale support, there hasn't been a thing that I can complain about. Referral to the appropriate expert was without any delay, prompt responses and follow up action typify SEA's approach to the whole experience,will not hesitate to recommend them to my friends and family,
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This was excellent product reach my saving target very satisfied highly recommending company thanks
It was so easy and fast installation have no issues at all start saving from the first day highly recommended company I’ll prefer a friend soon hope he’ll get the same system I’ve gotten
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Great Experience for a Solar Novice
As a solar novice, I was very impressed with the advice and support that I received from Smart Energy Answers.
I increasingly feel comfortable that the recommended system was fit for purpose, and I definitely was not”upsold” into a greater capacity system which would have been more expensive.
The design was suitable for our rural property, and the orientation of the house (and I wish that I could have organised such an efficient installation),
All in all, a very positive experience with a trustworthy supplier.
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AinsworthClanSydney Surrounds, NSW
Very Happy with new system
Great team provide Excellent service, Easy communication and installed Quality product. All done very professionally and promptly. Installers arrived on time and completed the job within a day. Highly recommend.
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CatherinePSydney Surrounds, NSW
- 2 reviews
Excellent Sereice
Smart Energy were the only company to come and see me on site prior to installing the system.
They were on time and the staff were very friendly. They removed my old system free of cost before installing the new one. Can Highly Recommend.
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OlegSydney, NSW
Good to go with Smart Energy Answers
Great team! Quality product. Great and easy communication. All job done very professionally and prompt. The system works well and we can see the benefits right away. Highly recommend. Thanks!
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AndrewSydney, NSW
Excellent service
Excellent service and installed a great system. Would highly recommend. Installers turned up on time and completed the job within a day. Good follow up service as well. Highly recommend.
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kashyIllawarra, NSW
- 3 reviews
Can definitely recommend
Received the phone appointment from Michael and me very useful information and a heads up how to improve my current costs for my power bill. Very straight forward
Thank you for the very good advice.
Peter
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BarrieGreater Melbourne (Metropolitan), VIC
- Verified customer
Excellent product and service
We were very happy with the excellent service provided by Smart Energy Answers. The information that Zoran provided about the various solar systems was much more helpful than any of the other companies we tried, the product prices were very competitive, the installation process was managed in a timely and professional manner and the follow-up service provided by Basit and the rest of the team was excellent. We highly recommend this company.
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Richard BuckdaleSydney, NSW
- 2 reviews
- 2 likes
Highly recommend SMART Energy Answers
I obtained quotes from 14 solar installer companies ultimately choosing SMART Energy Answers (SEA). SEA was one of a number of companies recommended by Solar Quotes (www.solarquotes.com.au), a mine of information on solar, thanks particularly to its engineer founder, Finn Peacock.
I was immediately impressed by SEA’s energy specialist and consultant, Daniel Kim, whose comprehensive knowledge and expertise was formidable. His SEA quote for a well-thought out, high-quality 13.1 kW system was very reasonable and less expensive than many inferior-...Read more
quality quotes of other installers. The owner and managing director of SEA, Sam Husband, is a no-nonsense, hands-on bloke, who solved my old 3KW non-functioning solar panel system with a new inverter and enabled me to change from a relatively expensive Elgas hot water system to a highly efficient Stiebel Eltron WWK 302 hot water heat pump. The Stiebel Eltron installers placed the pump in a much better position than that used by Elgas, ensuring virtually-instant hot water throughout our large house, instead of having to wait 20 secs for hot water, as was the case with the Elgas system. The cost of running the Stiebel Eltron is zilch, as the electricity is generated from the solar panels. SEA’s Admin and Scheduling Manager, Joe Liberale, ensured a quick start to the solar installation, which was smoothly carried out in a day-and-a-half, despite inclement weather, by SEA’s very efficient team. My new system comprises 41 REC 320 watt solar panels, with SolarEdge optimizers, arranged over the North, East and West facing roofs to ensure good solar reception throughout the day. From about 6.30am in the East to 5pm in the West, the sun so-far has provided a late-Autumn average of 37.7 kWh from my combined system through the SolarEdge SE10000H inverter, much of which gets exported to the grid for a feed-in tariff payment to me. My system enables full monitoring through the SolarEdge web app showing solar production, home consumption, electric energy imported from the grid, and electric energy exported to the grid in a colour-coded hour-by-hour graph as well as through numerical data. Moreover, the SolarEdge monitoring app provides a layout of the instantaneous power through each of the 41 solar panels, so it is easy to check whether everything is working.Similar opinion? Write a review on ieatwords.com.au!
MarioGreater Melbourne (Outer), VIC
Very reliable company by Mario on 17/05/2019 Melbourne
For the record, we would like to thank you for the ultra-professional way in the way your staff have handled the whole process; from start to finish.
Firoz was extremely honest and fair in the way he handled our initial enquiry. He was upfront with all the facts and figures right up to the signing up of the contract.
The installation team, headed by Alex, were punctual, discussed the works with us, did a great neat job and answered all the questions we asked.
Andrea from accounts was very polite in handling the payment process.
Basit from the Support team was excellent all along in both his technical and paperwork support and always had all the time to discuss and explain any queries I had.
...Read more
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Questions & Answers
Toniasked
No light on inverter
Raymond A.asked
quate to get solar at home
No answers
Raymond A.asked
prineed a qoate on solar
No answers
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