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Reviewer Photos & Videos
RachaelSouth East Queensland, QLD
- 2 reviews
- Verified customer
It should make life a lot easier and cheaper
Smart house solar have been excellent in all communications and the installation went very well, the installers were very clean and professional, Harry organised the whole job very well and Michelle was very pleasant and helpful on the phone, thankyou, Rachael
1 comment
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Review collected in partnership with Smart House Solar
Marizee
- 3 reviews
- Verified customer
Great service
Smart House Solar were fabulous. Kept us updated regularly on the installation of panels. Phoned when they said they would and installers arrived on time, great guys, very polite and cleaned everything up. Poor guys had a hard time with thunder, lightening and heavy rain, still got the job done.
1 comment
Smart House Solar.Smart House Solar
Hiiii,
We take pride in giving outstanding service to every customer here at Smart House Solar... Read more
Our teams are honoured to have you sharing your solar install experience. We genuinely appreciate this wonderful feedback. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
JayNorth Queensland, QLD
strongly recommend
I had Solax inverter faild a month ago, and Pearl is trying to solve the problem. although we had bit of dramas, she tried really hard to solve the problem.
1 comment
Smart House Solar.Smart House Solar
Hiii,
Thank you for leaving us such a marvelous review. We are happy that you loved your experience; our team will be overjoyed to know what you wrote. ... Read more
It's customers like you that make our job pleasant and we're very glad you appreciated it. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Find out how Smart House Solar compares to other Solar Retailers
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TU ASouth East Queensland, QLD
Great service...
Overall process was great!! This is all new to us, a bit of issue with wifi fix but was solved thanks to Michelle for keeping in touch to make sure it all worked out fine.... recommending Smarthouse to our friends..
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Great to hear we were able to provide you with all the information you needed to make an informed decision. Thank you for your review and for choosing us as your solar partner.... Read more
We take pride in giving outstanding service to every customer here at Smart House Solar. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Aseef KhanSouth East Queensland, QLD
- Verified customer
Professional Workmanship
Couldn't have asked for a better team to do my Solar panel installation works. Being a tradie myself I would personal recommend the professionalism shown by the whole team from ordering, logistics and seamless installation works. Happy customer!
1 comment
Smart House Solar.Smart House Solar
Hiii,
Thank you for leaving us such a marvelous review.... Read more
We are happy that you loved your experience; our team will be overjoyed to know what you wrote. It's customers like you that make our job pleasant. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
- Verified customer
Great Service
Installed within a day, minimal impact on us, just needed someone at home. No issues with the company so far. Haven’t switch on the panels yet so can’t comment on the operation of the system.
1 comment
Smart House Solar.Smart House Solar
Hiii,
Thank you for your review and for choosing us as your solar partner.... Read more
We take pride in giving outstanding service to every customer here at Smart House Solar Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
MichaelSouth East Queensland, QLD
- 2 reviews
- Verified customer
A well priced quality solar product
Process was slightly lengthy and installation took 8 weeks, but overall was a good experience. Home is generating clean energy now at maximum efficiency! Installation was clean and fast :) We are happy with our new system!
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Thank you for your review in a way to help us to work on our services.... Read more
Customer feedback is incredibly important to us. We feel delighted to have satisfied you with our Smart House Solar product and services. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
Great service
Very well informed of operations, panels installed correctly, the company did all requirements needed to complete works. Michelle supervisor handled your situation when dealing with AGL. Great service by all staff.
1 comment
Smart House Solar.Smart House Solar
Hiii,
Our team treasures you sharing your magnificent experience with us. Here at Smart House Solar, we make sure that customers have a full understanding of the system.... Read more
We are delighted to hear that you had such a great experience dealing with our supportive and informative team, starting from sales to aftersales. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
suzndonGladstone
- 3 reviews
- Verified customer
Excellent experience with Smart House Solar - installers weren’t as forthcoming with information
The service with Smart House Solar with Harry and Mitchell was very efficient, informative and helpful. They kept us up to date with what was happening every step of the way. I am very pleased with this part of the process. They continue to be available with queries we have had since installation a few days ago. I am not as impressed with the local installers - the installation itself was smooth, however seemed a bit unforthcoming with information when questions were asked. Total newbies to this and would have like a bit more advice on how to maximise the efficiency of the system and linking up to the app for our devices. Overall a good experience, will wait for the electricity bills to come In to see how we are going.
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Here at Smart House Solar, we always aim to provide quality systems and to deliver 100% customer satisfaction. We are immensely grateful that we're able to meet your expectations.... Read more
Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
Find out how Smart House Solar compares to other Solar Retailers
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customer_first_namecSouth East Queensland, QLD
- Verified customer
Excellent customer service and product review
Team at Smart Solar were informative about the product they were selling, kept me up to date with all steps of the install process and were quick to install. Definitely suggest these guys
1 comment
Smart House Solar.Smart House Solar
Hiiiii,
Thank you for providing us your review.... Read more
Smart House Solar work really hard to offer the best of its services and customer are always on the top priority. We are so happy the same has reflected in your experience also. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
- Verified customer
Installers were very professional
From beginning to end the installers were prompt, efficient, professional and performed a very good job, leaving the site tidy and organized. Very impressed with the workmanship and service. Thank you.
1 comment
Smart House Solar.Smart House Solar
Hiii,
Thank you for leaving us such a marvelous review for Smart House Solar. We are happy that you loved your experience.... Read more
It's customers like you that make our job pleasant. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
- Verified customer
Great service and price. Job well done by Andy and boys, thanks David and team.
the installation was complected easily and on time, there were no problems during the installation and the crew that conducted the installation worked well and efficiently, in conclusion the service was professional.
1 comment
Smart House Solar.Smart House Solar
Hiii,
Thanks for taking the time to share your prestigious opinion on Smart House Solar.... Read more
Your feedback motivates us to keep up and exceed the service standards that we adhere to.Our dedicated staff will be pleased to learn of your high praise. You made our day! Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
Jennifer H.South East Queensland, QLD
- Verified customer
Smart House Solar: Great customer service, smooth, simple process
I was kept well-informed of installation details by Mr Heddy, Mr Scott was very knowledgeable on the product differentiators, and Michelle provided prompt follow up and feedback request. Very professional. Installers were on time and professional also.
3 comments
Smart House Solar.Smart House Solar
Hiii,
Our team treasures you sharing your magnificent experience with us. Here at Smart House Solar, we make sure that customers have a full understanding of the system.... Read more
We are delighted to hear that you had such a great experience dealing with our supportive and informative team, starting from sales to aftersales. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!The installers said my meter is already going backwards despite the rainy weather.. savings already!
Smart House Solar.Smart House Solar
Congratulations, we are happy to know the same. Now waiting for your cost-effective power bill.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
Taban O.
- 2 reviews
- Verified customer
Mr Scott Adam, mitchell bell and Harry
The insallation has been very easy and sample to do it was great job done I wished you all the best with good jobs and safe hand I hope I will enjoy it thanks
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Thank you for leaving us such a marvelous review. We are grateful to know that you had such an astonishing experience with our helpful and knowledgeable team.... Read more
It's customers like you that make our job pleasant. We have noticed that the tick box with an option "---- " has been ticked. However, we would like to inform you that we don't offer any incentive or offer for writing this review. We always accept genuine opinions. Hence, we would request you to select "NO" option. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
The reviewer stated that an incentive was offered for this review
- Verified customer
Great service
Smart House Solar was great to work with, lovely people, service was great. David, Harry and Mitchell were very helpful through the whole process of installing solar. I would recommend
1 comment
Smart House Solar.Smart House Solar
Hiiii,
It's only when we receive such positive feedback, we rest knowing that Smart House Solar had done its job on the top of the heap. You made our day!... Read more
We are more delighted to hear that you had such a great experience dealing with our supportive and informative team, starting from sales to aftersales. We have noticed that the tick box with an option "---- " has been ticked. However, we would like to inform you that we don't offer any incentive or offer for writing this review. We always accept genuine opinions. Hence, we would request you to select the "NO" option. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
The reviewer stated that an incentive was offered for this review
Find out how Smart House Solar compares to other Solar Retailers
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ChaidirSouth East Queensland, QLD
- Verified customer
Patient, efficient and affordable
The installation process was quick enough, and the crew were, obviously, can be seen highly experience to do their job. The company personal, Harry and his team, also very patient to handle the issue from booking stage till the installation. Thanks and Well done.
1 comment
Smart House Solar.Smart House Solar
Hiii,
Thanks for your appreciation and motivation.... Read more
Smart House Solar work really hard to offer the best of its services and customer are always on the top priority Our teams are glad to have served you and your satisfaction is our reward we're glad we executed our job in the line with your expectations. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
- Verified customer
Seems ok
Everything seems to be satisfactory but the company did repeatedly hound me to do this review. Apart from that everything else was average or just above average. The display panel is very hard to read.
1 comment
Smart House Solar.Smart House Solar
Hiiiii,
Thank you so much for your review in a way to help us to work on our services.... Read more
Customer feedback is incredibly important to us. We feel delighted to have satisfied you with our Smart House Solar product and services. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
- Verified customer
Glad we went with Smart House
Michelle took our initial call and did all the follow up, she was friendly and helpful. Harry and his team did the installation of the panels - they were great! on time, friendly and professional. Thank you all.
1 comment
Smart House Solar.Smart House Solar
Hiii,
Thank you for leaving us such a marvelous review. ... Read more
We are happy that you loved your experience; our team will be overjoyed to know what you wrote. It's customers like you that make our job pleasant. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
Liz J.South East Queensland, QLD
- Verified customer
Smart to go with Smart House Solar
Easiest people and process from first phone call for a quote to followup contact calls and right through to the installation. Contractors were professional and helpful.
Smooth no hiccups and panels look great.
3 comments
Smart House Solar.Smart House Solar
Hiii,
We genuinely appreciate this wonderful feedback.... Read more
Here at Smart House Solar, we always aim to provide quality systems and to deliver 100% customer satisfaction. We are immensely grateful that we're able to meet high expectations like yours. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!I have recommended your company to my work friend
Smart House Solar.Smart House Solar
Hey,,
Thank you for referring us. Your confidence in Smart House Solar is greatly appreciated.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
KelvinSouth East Queensland, QLD
Awesome work - Smart House Solar
Thanks to Harry, David and Mitchell. The pre-sales, installation and post installation follow-up was great. The install team did a great job on a really hot day in Brisbane. Welldone!
1 comment
Smart House Solar.Smart House Solar
Hii,
Thanks for your appreciation and motivation.... Read more
Our dedicated staff will be pleased to learn of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing. Our teams are glad to have served you and your satisfaction is our reward. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Questions & Answers
Customerasked
How much staff do you have? What are your office hours?
No answers
Pieterasked
Pieter Kruger, Project No.SHS 2029.
Our solar system was fitted last year In October and i signed the contract for a 24 panel system with a output of 24x275= 6.6kw. . The contract was checked by my accountant and he point it out to me that on my contract it states 20x275= 6.6kw ( my calculation 5.5kw). So i paid for 24 panels but on my roof there are only 20 panels.Need i say more, you should have a copy of the contract there. Regards Pieter Kruger
1 answer
Smart House Solar.Smart House Solar
Hello Pieter Kruger,
Thank you for bringing up your concern to our attention. Your concern had been forwarded to the management team, and as per the updates from you and the management team both, your query has been resolved to complete satisfaction within 24 hours. As it was a typo error, and your payment and order both were only for a 5.5kW system including 20 panels.
We apologize for the inconvenience that might have been caused to you because of typo error and misunderstanding.
Hoping to serve you again in the future.
Smart House Solar Team.
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Smart House Solar.Smart House Solar
Hiiii,
We are so happy that you got exactly what you wanted and we are feeling delighted that your solar-buying experience with us at Smart House Solar is fantastic. Our teams will definitely be happy to read what you wrote.... Read more
we genuinely appreciate this wonderful feedback. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!