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Reviewer Photos & Videos
- Verified customer
Quality service
Easy to deal with, prompt service. Good organisation around install dates and requirements.
Helped organise crossover issues with the provider including meter upgrades.
Professional install and good follow up - arrived on time, clear on details and neat install.
1 comment
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Review collected in partnership with Smart House Solar
- Verified customer
Perfect excellent service
Smarthouse solar sales [David] explained what they could do and Installation was trouble free, Oliver,Dom and there team arrived on time were quick efficient polite and cleaned up after they finished, good workmanship, happy to recommend the company and the installers
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Thanks for taking the time to share your prestigious opinion on Smart House Solar. Our teams are honored to have you sharing your solar installation experience and they will be pleased to lear... Read more
n of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.
Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
Issue resolved by Customer service.
Had issues with installation in past, recently contacted by Pearl from customer service and she tried her best to resolve issues best she can, Pearl also reassured me that if any thing go wrong in future regarding installation she is happy to help.
1 comment
Smart House Solar.Smart House Solar
Hey!!!!!!
Thanks for your review and recommendations, our team is glad to have served you in line with your expectations. ... Read more
We are glad to know that you are happy with the whole process and you have changed your review from 1star to 4star. We feel delighted to have satisfied you with our Smart House Solar product and services. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
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PeterSouth East Queensland, QLD
- Verified customer
Efficient and cost competitive with excellent service
The whole experience of dealing with Smart House Solar has been professional. Their product is extremely cost competitive and their service excellent. The job was completed on time and very efficiently. I am a very satisfied customer.
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Our team treasures you sharing your magnificent experience with us. Thanks for your review in such a beautiful way. We're so happy our teams could meet your expectations.... Read more
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
- Verified customer
A job well done
Thanks to smart house solar for a job well done. There were a couple of issues along the way in regards to stock of the LG panels which was out of your control. However everything worked out in the end and the workmanship of the job was of a high standard.
Special thanks to Mitchell, Drake, Harry, and the installers led by Oliver.
1 comment
Smart House Solar.Smart House Solar
Hiiiii,
Thank you so much for your review in a way to help us to work on our services.... Read more
Customer feedback is incredibly important to us. We feel delighted to have satisfied you with our Smart House Solar product and services. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
customer_first_namec
- 2 reviews
- Verified customer
Great team, from the first call to the installation
Could not be happier. The initial call was very friendly, everything has been explained to me by Scott and repeated so I understood. Then Olivier arrived with his team to install the whole system. Very friendly, polite and patient answering all questions. The follow up call and payment was chased by a friendly Mitchell. I would totally use them again.
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Thanks for taking the time to share your prestigious opinion on Smart House Solar. Our teams are honored to have you sharing your solar installation experience and they will be pleased to lear... Read more
n of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
- Verified customer
Great Service
I experienced great service from Smarthouse solar, especially Drake, Harry, Mitchell and Dom. I would highly recommend. Very efficient, great price and the team were very professional and easy to get a hold of.
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Our team treasures you sharing your magnificent experience with us. Thanks for your review in such a beautiful way. We're so happy our teams could meet your expectations.... Read more
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
AK84
- 2 reviews
- Verified customer
Great job
Thanks to the Smart House Solar for installing our solar system. The process was smooth and the customer service was responsive and helpful. Special thanks to Scott, Mitchell and our installer, Oliver.
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Thanks for taking the time to share your prestigious opinion on Smart House Solar. Our teams are honored to have you sharing your solar installation experience and they will be pleased to lear... Read more
n of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
SmithsSouth East Queensland, QLD
Quick process
Good customer service from the sales team. Installation was easy, some more communication from the installation company on arrival and at completion would have been good, regarding positioning of panels etc.
1 comment
Smart House Solar.Smart House Solar
Hi,
Sorry for the inconvenience caused.... Read more
We have shared your feedback with the installation team. We are glad our team efficiently managed and resolved your issue. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!!!Similar opinion? Write a review on ieatwords.com.au!
Find out how Smart House Solar compares to other Solar Retailers
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MichaelNorth Queensland, QLD
Love It...great System
Good choice I made to get smart house solar to supply install my system.
Great communication and very good service. Systems install a few weeks after as promise and working verry well. Great installation by the electricians. Recommend.....Thanks
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Our team treasures you sharing your magnificent experience with us. Thanks for your review in such a beautiful way. We're so happy our teams could meet your expectations.... Read more
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!!!Similar opinion? Write a review on ieatwords.com.au!
Good job
Can not fault the team.They did a good job and we were only without power for a very short time. They worked around our business And did not interfere with the customers.
1 comment
Smart House Solar.Smart House Solar
Hiiii,
We are happy that you had a positive experience with our company and that you found our team helpful and patient.... Read more
Here at Smart House Solar, we make sure that customers have a full understanding of the system. We're so happy our teams could meet your expectations. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Sheryl V.Wide Bay-Burnett, QLD
Installed as per scheduled timetable.
Installation appeared easy, only 22 panels installed out of the 24 panels required for the agreed 6.5kw system. A little more effort by the installer may have fitted the remaining 2 panels.
1 comment
Smart House Solar.Smart House Solar
Hiiiii,
Thank you so much for your review in a way to help us to work on our services.... Read more
Customer safety is incredibly important to us. We feel delighted to have satisfied you with our Smart House Solar product and services. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Very good service to the entire professional group will recommend to new clients. Thanks Mitchell and drake
Very good and gentle installation. Very good will recommend and may be my son will also get it. We didn't have any issues with the timing or installation and they where polite Thanks for the nice team
1 comment
Smart House Solar.Smart House Solar
Hiii,
We're thrilled to learn you enjoyed your solar journey with us. Thanks for leaving the positive review. ... Read more
Our teams are more than happy to have satisfied your solar needs with our solar system and the best of Smart House Solar services. You made our day by sharing this! Thanks for leaving us such a wonderful review. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Lee-Ann ColhounSouth East Queensland, QLD
Amazing service from start to finish
Amazing service from start to finish, the whole team, from David Marshall in sales, to start the info rolling. David didn't leave any detail out, helped with choosing the correct type & size requirements. Then Harry in installs, orgainsing installation, this was two weeks from order. Then the install team, Oliver the team leader & tech's worked effectively, they were wonderful. And last but very nice Mitchell in accounts, of course very lovely. Everyone always contacted me to let me know every little detail, I also had special instructions to f...Read more
ollow as we live in a village, which were followed to a tee. I am very happy with every step taken & with each team member, who were always polite & professional and would be very happy to recommend Smart House Solar to anyone & everyone. Please do not delay, ring today, you will not be disappointed, with the great deal, they have. A great big thank you to the whole team, for a easy, wonderful experience. Many thanks Lee-Ann1 comment
Smart House Solar.Smart House Solar
Hiiii,
Thanks for checking in and for providing feedback, We're so glad to have you onboard on your vision, and for your kind words that you have seen accelerated results with us so far and that's ve... Read more
ry kind of you for sharing so much detail about your experience with Smart House Solar!!! We are so pleased to hear that you had great experiences with the team and for leaving us such a wonderful review. We're thrilled that you loved your experience, our teams will definitely be happy to read what you wrote. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind wordsSimilar opinion? Write a review on ieatwords.com.au!
Jean immsSouth East Queensland, QLD
- Verified customer
Updated Solar
Initial contact with company was prompt followng up from a tv advertisementProceedure was clearly explained. A time frame for installaton was given. Within a week an installation date was given.Workers arrived on time.Installation ran smoothly. Communication between myself and workers was polite. Site was left as they found it.
1 comment
Smart House Solar.Smart House Solar
Hiiii,
We are happy that you had a positive experience with our company and that you found our team helpful and patient.... Read more
Here at Smart House Solar, we make sure that customers have a full understanding of the system. Thanks for your review in such a beautiful way. We're so happy our teams could meet your expectations. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
Find out how Smart House Solar compares to other Solar Retailers
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Colin Sunshine CoastSouth East Queensland, QLD
- 2 reviews
- Verified customer
Smooth process!
David was a great consultant to deal with. He worked hard to get me a good deal and I am pleased with both the price and the service. Installation was good too.
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Thanks for taking the time to share your prestigious opinion on Smart House Solar. Our teams are honored to have you sharing your solar installation experience and they will be pleased to lear... Read more
n of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
Smart house solar package
We asked for four quotes but one company never came back to me.
Scott was very good explaining everything although I did know the system I wanted. Scott was persistent and had to advise that I was waiting for other quotes. However in saying that Scott always got back to me very quickly even on the weekend.
Harry was good but I do have to say the installers were exceptional.
They were there before time so well organised and completed the job in less than 8 hours. Site was left very clean and a professional service
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Thanks for taking the time to share your prestigious opinion on Smart House Solar. Our teams are honored to have you sharing your solar installation experience and they will be pleased to lear... Read more
n of your high praise. They work very diligently and it will provide them with great encouragement to keep doing what they are doing.Similar opinion? Write a review on ieatwords.com.au!
GayeWide Bay-Burnett, QLD
So far has been great
The panel installation was easy I didn't even know they were here if they hadn't come and told me were installing they came and were very professional and cleaned up all the mess were polite and explained it all to me so I could understand all the panel workings
1 comment
Smart House Solar.Smart House Solar
Hey!!!!!!
Thanks for your review and recommendations, our team is glad to have served you in line with your expectations. We are glad to know that you are happy with the installers.... Read more
We feel delighted to have satisfied you with our Smart House Solar product and services. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!Similar opinion? Write a review on ieatwords.com.au!
customer_first_namec
- 2 reviews
- Verified customer
Very Good Job Recommended
Very professional and prompt. From beginning to end giving a quick response in a well mannered way.
Scott Adams from sales Mitchell and Harry all are very helpful and gives a clear idea about what is going on with the project.
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Our team treasures you sharing your magnificent experience with us. Thanks for your review in such a beautiful way. We're so happy our teams could meet your expectations.... Read more
We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
ClaytonSouth East Queensland, QLD
- Verified customer
Very professional and pleasant to deal with
Arrived right on time. Did not muck around. Straight to work finished very quickly and l am quite impressed with the finished product. Very professional work. I am so glad to have had this done
1 comment
Smart House Solar.Smart House Solar
Hiiii,
Thank you for your review and for choosing Smart House Solar as your solar partner.... Read more
Our teams are glad to have served you and your satisfaction is our reward which appreciates and motivates us a lot. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!!!Similar opinion? Write a review on ieatwords.com.au!
Review collected in partnership with Smart House Solar
Questions & Answers
Customerasked
How much staff do you have? What are your office hours?
No answers
Pieterasked
Pieter Kruger, Project No.SHS 2029.
Our solar system was fitted last year In October and i signed the contract for a 24 panel system with a output of 24x275= 6.6kw. . The contract was checked by my accountant and he point it out to me that on my contract it states 20x275= 6.6kw ( my calculation 5.5kw). So i paid for 24 panels but on my roof there are only 20 panels.Need i say more, you should have a copy of the contract there. Regards Pieter Kruger
1 answer
Smart House Solar.Smart House Solar
Hello Pieter Kruger,
Thank you for bringing up your concern to our attention. Your concern had been forwarded to the management team, and as per the updates from you and the management team both, your query has been resolved to complete satisfaction within 24 hours. As it was a typo error, and your payment and order both were only for a 5.5kW system including 20 panels.
We apologize for the inconvenience that might have been caused to you because of typo error and misunderstanding.
Hoping to serve you again in the future.
Smart House Solar Team.
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Smart House Solar.Smart House Solar
Hiii,
We're thrilled to learn you enjoyed your solar journey with us. Thanks for leaving the positive review.... Read more
Our teams are more than happy to have satisfied your solar needs with our solar system and the best of Smart House Solar services. You made our day by sharing this! Thanks for leaving us such a wonderful review. Happily looking forward to your cost-effective power bill. We're there with you in case of any query, just write to us at [email protected] and we'll be anxiously happy to assist you. Thank You..!!