Smeg ECF01CRAU (Cream) Questions & Answers

The water runs through my machine fine and I’ve descaled it and cleaned the filter. However, when I press the double cup button the water stops flowing sooner than it should, putting out only half the amount expected. This is a sudden and new fault. The single cup button appears to put out the correct amount. Smeg’s response was that the machine is irreparable and should be just thrown away but this seems too extreme for a machine which mostly works fine. Please advise?

Hi,

The machine works fine when I make a coffee and then press the steamer button to froth the milk. However after I use the steamer for the milk, I am unable to make another coffee as the two espressos frantically blink. I can only make another coffee unless I turn the machine off and on again.

Is this a fault in the machine as I have only had it 4 weeks?

Victor

Hi there
My Smeg coffee machine is around 2 years old
The steam button regularly turns orange & I descale accordingly. However this time the steam button is flashing orange? I can’t seem to get past it, for example pressing the steam button for 10 seconds is not activating descaling as it normally does. The steam wand won’t work at all while it’s flashing, however the espresso does still pour.
Thanks in advance Nicola

Hi there, the two buttons on the left keep flashing. I cannot seem to reset. Cheers,

When frothing milk,it appears as though the steam lever has to be engaged to the full extent. This also allows water to mix with the milk. Is this the correct way to froth the milk.

Hi

I bought the machine just under a year ago and it asked me to descale at 6 months which I thought was normal. However, it asked me to descale again 2 months later which I did but the orange blinking steam light hasn't gone away. I even did an extra rinse cycle. I dont make coffee everyday.

What could be the issue?

Thanks

Bought as a christmas present a few days ago.

When we press any button it doesnt seem to be pumping water? The water doesnt go down & nothing comes out.

The on/off button is stuck in the on position. I only bought my SMEG coffee machine on Thursday and have used 3 times. Can you help?

Stuck on/off switch

Hello Smeg, the on/off switch of my ECF01 has over the past months become harder and harder to depress on or off. It feels like it is catching on something and be held about halfway to the point now I never know whether the machine is on or off. Unable to take the base off to see what the problem is because of the unique type of screw heads used. Nothing has been spilt around the switch that may have clogged it up. Can you please help. Thank you

there is a problem with first time use: i am on my third smeg espresso machine now, the first two ruined when i followed instruction manuel exactly. the instructions read: "pull lever down and fill 1/2 cup water then put lever back" that is the first thing to do however, when i pull the lever down, the machine starts kicking making a loud noise and then all three lights start flashing. this seems to have wrecked the fist two machines and now i have a third and don't want a repeat of this issue. question: how do i get around wrecking this machine?

Hi! I just bought my espresso machine this week. I can’t figure out how to stop water coming out from the steam wand/milk frother. I currently turn the machine on, make my espresso and then move to frothing the milk. The directions say to let out 1/2 cup of water but I am running through my entire tank of water waiting for the wand to stop spouting water and start producing steam. Any help would be appreciated? :)

Hi,
We purchased our machine 3 weeks ago and use it daily (approx. 4 cups a day). The steam wand is flashing orange. This seems very soon for needing descaling. How frequently is normal?
Also I have leftover descaler from my old Delonghi pod machine, can I use this?

Hi, we have run several descaling cycles through our machine as per the instructions yet the orange light for the wand continues to flash. Do you have any other suggestions?

Hi,
After prepping an espresso or milky coffee the cup lights flash from 2 - 10 minutes before we can prep another coffee.

Any advice please?

Thanks

Is this machine capable of producing steamed milk for latte art?

I love my coffee machine.
Is there a longer steam wand available? I would like to prep milk in a larger jug in order to make more coffees in one go.

Hello, just bought our coffee machine and really can't understand the instructions. We're trying to set the water temperature to the highest setting but don't know if we've actually done that. We can get into the programme mode but then what do you do?? According to the 'manual' 3 lights on means that's the highest temp but only two lights are on after we think we've set it. Please help!

Hi I’ve just purchased my Smeg espresso machine...set it up but no water is coming through? Sounds like the pump is working and the tank is pressed down correctly. Can you advise?

I am generally happy with this machine, but today I have done the descaling process 4 times and the orange light is still flashing. Also the on / off button on my machine mostly stays stuck in the "on" position which I've tolerated for a while now. Can you help please?

Where can I buy descaler products?