Smeg ECF01PBAU (Pale Blue) Questions & Answers

My milk is always so bubbly when I steam it with the machine. I don’t know what I’m doing wrong I’ve tried all of the hints and tips. I’m after that glossy smooth finish. I’m wondering if the wand is the issue? Is it too short and wide?

Hi, my double shot portafilter seems to be blocked. Can I buy spare ones anywhere?

Hi,
I bought a smeg coffee machine 4 weeks ago. I am having trouble pulling coffee thru, I get a dribble of the coffee isn’t extremely coursely ground or I tamper it too hard, which isn’t that hard at all.
Twice I have bought coffee beans ground & had to take them back because they were ground too fine for the coffee machine, even tho I told the barrister it’s a home espresso. They’re actually surprised it’s not pulling the coffee thru at the grind they’re giving me & surprised at how course I need it.
Also if I tamper it with just the slightest pressure it won’t pull thru. It’s also almost impossible to pull a 2 cup thru as there’s too much coffee in, it’s a dribble. I’ve gone thru 3 bags & continuing to play around with it but beginning to think there’s a problem with the pressure? Should this be happening?
Because I’m not giving pressure to the tamper, I’m not knocking out a biscuit either, it’s a coffee slush I scrape out with a spoon. Surely something’s wrong?
Thanks,
Michele

Hi
we have been using our coffee machine for a year or so and the 2 cup filter became clogged not letting coffee through.....tried many things to unclog all to no avail....the 1 cup now has same problem....any suggestions?

Where do you buy paper pods for Smeg 50 coffee machine please?

Hi, have made about a dozen cups of coffee from my new Smeg coffee machine but now it only drips out of the filter? I have tried descaling it but it has not fixed the problem..

What descaling solution is recommended to use? Instructions say to only use a solution recommended by Smeg but I can't find this written anywhere in instructions or on website.
Love this machine by the way.

Hi, I've been using the machine for only a few weeks and the on/off switch is stuck in the on position. I saw someone else had this problem also, is there any way to fix this or does it need to be replaced?

I am struggling to set the temperature. I want to select "hot". Each time I push the one cup button to try to select the settings menu, the machine starts dispensing one cup of coffee. I'm sure I'm doing something silly as nobody else seems to had this issue ! Any ideas? Thanks so much.

I can't get the steam frothing light to come on at my first use of this machine. The other 2 indicator lights are on, but not the steam light.

If I try to use the steam knob on the side of the machine to dispense steam, a loud throbbing sound occurs and no stream comes out.

Any ideas?

Can you please tell me why I can froth my first cup ok but when I froth my second cup the steam stops and I have to reset the steam? This is very frustrating.