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Professional and insightful
My visit to smile direct Riccarton was both convenient and quick. The ladies that took care of me were professional and followed all possible guidelines due to the covid-19 outbreak, in a friendly and reassuring manner
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Teeth set up
Good initial meeting, good info, genuine consultant.Provided confidence about the product. The system seems a little automated but there seems to be customer carer built in - lets see. I was not impressed that I could not just get my top teeth done. SD should offer this as an option.
1 comment
Joy S.SmileDirectClub
Thank you so much for the feedback, Nicola! In some cases we are able to provide single-arch treatments, but cannot guarantee this as only the registered New Zealand dentist or orthodontist overseeing... Read more
the case can make this determination. If you have any questions, please don't hesitate to send us a message here or give us a call any time. Best, EmilySimilar opinion? Write a review on ieatwords.com.au!
Would highly recommend
Great experience and great service. The technology they use is incredible and they give you a full understanding of what your signing up for. A special thanks to Taylor & Jes at the smile direct club in Riccarton
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Joy S.SmileDirectClub
Thanks a million, Dane!
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Beyond What I Expected
I went in expecting nothing and in the end got everything I wanted. The whole process was hassle free, simple and genuinely wonderful. The staff working there was absolutely lovely, especially Avi. Would recommend.
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Joy S.SmileDirectClub
Reviews like this give us motivation and help us ensure we provide high-quality care.
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This is an awesome product
Was amazing seeing the process for my self can’t wait for mine and to finally have a straight smile explanation was get and the team in Christchurch were awesome as well
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Emily W.SmileDirectClub
Boyd, we strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.
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Amazing A+++
Friendly, informative and very professional service
They made me feel so comfortable
Very knowledgeable
I felt like they were truely excited to see my new smile.
Taylor who I dealt with was amazing!
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Emily W.SmileDirectClub
Thank you for taking the time to leave a review and putting a smile on our face!
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Excellent staff
Thanks heaps to Avi and Bridgette. I went in to get my 3D scan for my teeth, they were amazingly friendly and really helpful, looking forward to my smile journey!
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Emily W.SmileDirectClub
Josh, we really appreciate your positive review!
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Excellent service
Thanks Avi, you made my daughter very comfortable and she enjoyed het visit. Great service and very friendly staff. I will definitely recommend this team to anyone who needs n smile
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Joy S.SmileDirectClub
Natasha, we love seeing this!
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Fantastic staff that took care of me and even squeezed me in earlier so i could go and carry on with my work
Fantastic, friendly and accomodating staff helping mr on my way to a beautiful smile. Cant wait to get my big exciting box in the mail so i can get underway creating my new beautiful smile. Thanks so much smile team
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Joy S.SmileDirectClub
We're so happy to read this!
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Excited for new found confidence
Thank you for the smile appointment. Plenty of great emails to remind us of the appointment and how to get there. The staff are genuine and respectful, and well knowledgeable of their work. Daughter loved the 3D scan! and can’t wait for her new smile!Thank you Bridgette and Riccarton team.
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Joy S.SmileDirectClub
Our goal is to make sure all customers walk away informed, educated, and excited. Thank you for taking the time to leave a review!
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positive, friendly
My visit was a very positive experience and everyone there was very friendly and welcoming. I felt comfortable and felt like i was in safe hands. Everything was explained with great detail and every one of my questions could be answered straight away.
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Joy S.SmileDirectClub
Michele, we are so happy to read such a great review about SmileDirectClub!
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Super friendly staff!
Had a really nice consult, Olivia took great care of me and had answers to all my questions. Karen was also lovely and knowledgeable to chat to while I was waiting.
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Emily W.SmileDirectClub
We are so happy to read such a great review about SmileDirectClub!
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Brilliant
Staff were very friendly and easy do deal with especially Brigitte answered any questions I had and put my mind at ease. It was very clean and tidy . Would definitely recommend the smile direct .
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Emily W.SmileDirectClub
Diane, we're thrilled to see your kind review!
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Awesome
Bridgette and Tylor were fabulous. They assisted me so well. They explained everything very crystal clear. They are surely great at customer service. They are an asset to your company.
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Emily W.SmileDirectClub
We truly appreciate you sharing this feedback with us!
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exceptional staff and patient care
great experience with my 3d scan, the very friendly taylor answered all my questions and made it a very straightforwards process. i am very excited to see how my smile will transform
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Emily W.SmileDirectClub
We love providing a convenient option for our customers. Thanks for taking the time to leave us a review, Jonathan.
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Life changing experience
Bridgette was fantastic she gave us a lot of confidence in the product and was passionate about what this can do for us. Very excited to see the end result. The technology is amazing from the 3D scan to the aligners. Still can't believe it's going to work so will be eager to get started and watch the progress.. Staff were super friendly and very helpful.
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Joy S.SmileDirectClub
Thank you for taking the time to leave a review and putting a smile on our face!
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Awesome service
The ladies were lovely and explained everything so well! Olivia made me feel at ease and was super nice. I'm glad I chose an instore consultation rather than doing it online.
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Joy S.SmileDirectClub
Hello Sarah, thank you; we appreciate your feedback!
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Lovely Experience!
Great experience with my 3D scan. Great customer service, super friendly. I appreciated the time taken to answer all my questions and concerns thoroughly and honestly. Thanks to Bridgette, I am very excited to start my SmileDirect journey.
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Joy S.SmileDirectClub
Happy to hear it! We love providing a cost-effective option for our customers. Thanks, Chloe.
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Thankyou
Taylor was amazing, very friendly and I felt really comfortable. My appt went well, Taylor talked me through step by step of what was to be expected. The images were interesting. Highly recommend this Christchurch branch. Thanks for my free whitening kit.
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Joy S.SmileDirectClub
Mel, thank you so much for taking the time to share! We truly appreciate seeing this on our page.
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Great experience
Jess was very friendly and personable and she made me feel comfortable during my consultation. Information was clear and positive. Cleanliness and hygiene was was excellent. Thank you for a wonderful visit.
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Joy S.SmileDirectClub
We are grinning from ear to ear. Thank you for the support, M. We are always here for you!
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Questions & Answers
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Joy S.SmileDirectClub
This is so exciting to hear! We are thrilled about this feedback. Thank you for the support!