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SmileDirectClub SmileShop WA, Perth (page 5 of 10)
I've had a number of appointments with the Perth, WA Smile Shop with Smile Direct, each appointment has been flawless. The staff are very friendly and helpful. My most recent appointment was with Ashleigh, a very cool, friendly lady. I highly recommend the Perth, WA Smile Direct Smile Shop.
When I joined up the staff were helpful and positive. After 6 months I would have straight teeth. I signed up and payed and after a delayed 2 months and many emails and phone calls asking why it was taking so long ( most emails were ignored) I received my aligners. They fit fine and I started the process. At 6 months as I finished my last set of aligners my teeth were still crooked. I contacted them and after weeks of back and forth emails and getting a different person replying each time I rang them and complained. They finally relented and C...
Read moreHARGED me to send out an impression kit. After 8 or 9 weeks I received a second set of aligners( 3 months worth) I completed these and my teeth are still crooked, to be fair they are a little straighter than when I started a year ago but certainly not worth the money/ time/ effort. Highly recommend if u want to get aligners instead of braces don't go with this budget company. DanielHi Dan, I'm truly sorry to hear that you were not able to achieve the smile you were looking for. We would like to keep assisting you until you get the smile you deserve and for that, we would like to...
Read more offer you a touch-up. In order to properly assist you, please send us an email to [email protected], we will always be more than happy to assist you.Staff are friendly which helped make the process super easy and straightforward. Didn't really know what I wanted to change about my teeth other than the fact I wanted a nice/new smile. They were extremely helpful in this aspect advising me on what changes I could make.
Hi Benjamin, we're proud of our team – thank you so much for the shout out!
I was very wel informed of what the process was about. And honestly some of the nicest staff to interact with they made the experience ( which I was dreading cause I hate my teeth ) a whole lot easier and made me open up a bit more.
Hi, Jyezsiah. It's always our goal to provide helpful and effective service to all our customers. Please give us a call, and we'd be happy to assist further.
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Staff were fantastic. I had a great visit that was very informative and professional.
I can’t wait for my aligners to come in the mail and start my journey to achieve my perfect smile.
Trish thank you so much for taking the time to provide us with feedback, we are super happy to hear about your experience.
All good at this stage. Very friendly people to talk to. Very quick and easy consult. Looking forward to seeing my girls new smile. She already has a smile on her face in anticipation.
Thank you Craig for taking the time to share a review! We truly appreciate the support.
I arrived late to my appointment but the girls managed to fit me in and were very professional.
The appointment was quick and straightforward answered all my questions I would definitely recommend checking them out.
We appreciate your positive words Rivera! We're honoured.
From the moment I stepped through the door I felt like one of the family, costumer service was second to none. Will definitely be recommending to family and friends, thank you for a special day.
Happy to hear this, Stewart! We appreciate that you took the time to share some kind words.
Well smiledirect club staff was amazing . The lady really listened all things which i was suffering because of my teeth. I got a little bit emotional but she said you will get your smile back . It was the first time for me and I’m really happy. Perfect service!!
Abdul, we strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.
Find out how SmileDirectClub SmileShop WA, Perth compares to other Dental Services
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Friendly and professional service. My consultant explained all the steps involoved which made the process easy to understand. The room in which the consultation took place was very professional looking and i loves the free teeth whitening kit and information packages.
Hi Sarah! We're thrilled to see this.
Calm environment, Kind And extremely friendly staff and a positive experience. I am going to recommend to everyone!! Big thank you to ashleigh and Stephanie for Your help and looking forward to my new smile!!
Thank you so much for the kind words!
- 2 reviews
Quick, friendly and informative. Received my teeth whitening kit on conclusion of my visit. Looking forward to seeing a change in the coming months. Dannielle is very friendly and helpful.
This is exactly what we're here for, Rene! Thank you so much.
Find out how SmileDirectClub SmileShop WA, Perth compares to other Dental Services
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Job well done. I must say she was smooth in the process. To the point, personable yet easy to understand and totally won me over once I saw what was possible and that my particular issues were apparently completely changeable. That made me so happy! So it's without saying it was easy step forward for me.
Thank you for taking the time to leave a review and putting a smile on our face!
Easy access, perfect clean clinic room, ease of assement to product into given was excellent. I didn't feel rushed. Ashleigh was so sweet and kind. Great customer service. Iwould recommend
Thank you so much for this 5-star review! We appreciate you taking the time to share. We’re here for you at any time.
- 3 reviews
After considering braces I saw an ad on T.V and made an appointment. I was booked in the next day. Going to my appointment the staff were friendly and professional. I found the service much easier than I was expecting and it was quick friendly and straight forward. Staff were professional and knowledgable.
Thank you again for taking the time to share a review! We truly appreciate the support.
Daniella was super welcoming and friendly! Im doing this review especially just to say how awesome Daniella was! Also cant wait for my alingers! Got my free teeth whitening as well!
Dawn, we're proud of our team – thank you so much for the shout out!
Helpful, friendly service from the moment I walked in the door. Very informative with everything I need to know about my journey to a great smile. Can’t wait to get started
Thank you so much for this 5-star review! We appreciate you taking the time to share. We’re here for you at any time.
The Perth office staff provided an excellent service level, very informative and made me feel comfortable to start the treatment straight away. I Would definitely recommend to my family and friends.
This is exactly what we're here for, Josh! Thank you so much.
Staff and Consultant made the appointment go smoothly while being Covid aware. Friendly staff and knowledgeable consultant who answered all my questions that I asked and put me at ease.
We love seeing this, Karen!
Just had a lovely experience at smile direct club WA! The staff are so kind and not pushy at all. They were informative and knew their job very well! Thank you to Dannielle for the great customer service
Hello Tayah, thank you; we appreciate your feedback!
I was very impressed with the setup. My Smile Guide, Ashleigh, was super friendly & helpful, she took all the necessary health & safety precautions & made me feel very comfortable. I was very impressed with the technology, it was super easy & painless, & I'm so thankful not to have to do the moulding. I've tried other products in the past which worked but were way more expensive & this is a much more affordable option. Ashleigh talked me through everything & I'm really looking forward to getting started!
Emily, our goal is to make sure all customers walk away informed, educated, and excited. Thank you for taking the time to leave a review!
I met with Ashleigh this morning for my first consultation and scan. She was very professional, friendly and COVID conscious. I felt really comfortable and am looking forward to seeing the result of my plan and getting started with the aligners.
Steven, we really appreciate your positive review!
Nice quick appointment, very helpful and informative would definitely recommend to family and friends. My daughter is very exited to go on this journey. Couldn’t have been easier for us!
Annika, we're delighted to see this!
Great staff, great customer service. Great environment. Clean place and COVID-19 precautions were taken which was great and reassuring. Great to know about the services. Was my day of a new life. I am so happy and grateful.
Heritier, we are so happy to read such a great review about SmileDirectClub!
- 2 reviews
I went for my consultation this afternoon with Ashleigh in Perth, she was so amazing. She explained everything step by step and easy to understand. She always smile. I can’t wait to receive my package.
Fiona, we really appreciate your positive review!
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Hi Barry, your wonderful feedback and rating mean a lot to us, thank you!