SmileDirectClub SmileShop WA, Perth (page 4 of 10)
Very warm and inviting atmosphere. Ada made the whole experience extremely enjoyable and answered all of my questions. I felt relaxed and well informed during my appointment. I would definitely recommend
Shoutout to Ashleigh for an amazing customer service. She was very professional and explained every process step by step .Looking forward to getting my journey underway with smile direct club.
Hi Awais, we're proud of our team – thank you so much for the shout out!
- 3 reviews
- 1 like
I’m very happy with the results so far. Just need a final touch up.
Trust the dentist doing my plan and the girls doing my scan were so lovely too
Happy to hear this, AnnaH! We appreciate that you took the time to share some kind words.
Ashleigh was very friendly and helpful during my consult today. She was able to answer all my questions and reassure that this was the right product for me. Thanks Ashleigh!
Ross, thank you so much for the positive review.
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I normally find things like this uncomfortable, but Ada made things 100x easier and a great experience. Highly reccomend her. Excited to start the process and see whats to come!!
This is exactly what we're here for, Ari! Thank you so much.
- 2 reviews
Very happy with my initial appointment. Everyone at the smile shop was super friendly, helpful and thorough. Would definitely recommend if you are looking to straighten your teeth. Excited to start the journey!
Christina, your wonderful feedback and rating mean a lot to us.
I went in for a visit even though I have finished my treatment there was a couple of things I asked to be tweaked. Ashleigh was very welcoming & understanding, during the process she told me everything she was going to do before she did it, and her instructions to me were easy to follow. Ashleigh made me feel at ease with her welcoming nature during my visit! I have enjoyed all of my experiences I have had at the SmileDirect clinic in Perth, WA, with both Ashleigh & Stephanie. I would definitely recommend this treatment to everyone!
Hollie, thank you so much for taking the time to share! We truly appreciate seeing this on our page.
I had my consultation with Ashleigh yesterday. She was easy to talk to and really informative. Answered all my questions and made me feel at ease. I’m so excited for a straighter smile.
Anna, we strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.
When I first got there I was told I came a week early, which was my bad, but the staff there, especially Ashleigh were very supportive and actually were able to get me in early that same day. Through out the process Asheligh made everything very easy to understand and went through everything I needed to know for my journey. They have excellent staff and great communication skills, and want the best for their customers, I was more than pleased with their service and can't wait for future success!!!
Happy to hear this, Jayden! We appreciate that you took the time to share some kind words.
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Angelica was super helpful, this was such an easy process. The appointment answered all of my questions, watching the 3D image appear was very cool. I can’t wait to start my journey.
We appreciate your positive words! We're honored.
My appointment today was with Angelina and Adda. Angelina did my scan and explained clearly the process of the scan. I'm happy with the total procedure of the scan and hopefully it will lead me to have better smiles .
Thi, thank you for your kind words and this wonderful review!
- 6 reviews
- 2 likes
Angelina was the kindest, friendliest and patient She made me feel great in taking this step and her reassuring and helpful info was priceless to me Thank you so much
Meredith, thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!
Find out how SmileDirectClub SmileShop WA, Perth compares to other Dental Services
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I’m very happy with the service-scan today by Ashleigh, she’s very friendly & professional. In general I’m happy with the progress, only 1-2 teeth still need straightening. Thank you so much, Lily x
Lily, we strive for 100% satisfaction, and it's always our goal to give customers an informative and exciting experience. Thank you so much.
I had my consult with Ashleigh who was absolutely wonderful and made me feel so so comfortable! She has the best customer service skills and is amazing! Was a little hesitant at first but after my consultation with Ashleigh I'm very excited to begin my treatment.
Hi Saf, thank you so much for the positive feedback and for taking the time to post this review. Our customers help us to constantly learn and improve what we do. I'm so glad the SmileShop visit was a...
Read more great one and will pass on the feedback to our shop managers!After signing in and submitting some info, I was straight on to the consultation. Ashleigh showed us what I would get, how to use it, explained the pricing, and took a scan, which was quite cool to watch. Very well done and can't wait to get started!
Wow! This means a lot to us, Samuel. We sure are proud of both our team and the technology we use in order to give our customers a cost-effective and convenient option. Thank you so much for your kind words of support.
- 2 reviews
Ashleigh was very friendly and explained all questions I had. The other staff, cant remember their names were also very professional. Waiting and looking forward to start my smile journey!
We're so happy to see this review. Thank you so much!
I had my initial consultation today, i was a little nervous but the lady working was super nice and we pretty much just chatted about gardens the whole time. She answered every question I could think of and I can’t wait for my kit to arrive and to get started.
Brendan, our goal is to make sure all customers walk away informed, educated, and excited. Thank you for taking the time to leave a review!
Very professional, was having a bit of trouble getting aligners to fit my teeth (ie my teeth weren’t moving as fast as the aligners). An appt was made very quickly & this showed me they cared about my outcome, not just making a sale.
We appreciate your positive words! We're honored.
Lovely experience this morning with the staff at Perth's smile shop. Ashleigh was very kind, thorough and helpful with all my questions. Looking forward to recieving my aligners next month
Jess, thank you for your kind review. We are happy to pass along your comments to the team here at SmileDirectClub!
- 2 reviews
When there is an issue they don’t try get out of it. They cover the expense and make sure you receive what you pay for, with great ease!
Staff are friendly and courteous.
This is literally the best customer service iv ever had by a company.
Highly recommend.
Hi Jeremy, it's always our top priority to leave our customers excited and informed. Thank you!
My visit to the smile direct club was positive. My smile guide was very friendly, professional and was able to answer all my questions.
A couple of negatives though: I was given a $25.00 gift card when the promotion was $35.00
Also payment for my aligners was taken within 3 days of my visit, however I haven’t had any more communication regarding shipment in over a week.
Hi, Thank you for your positive comments and at the same time, we are very sorry for all the inconvenience. Please contact us via email at [email protected] and we will do everything we can to assist you.
I had the best experience with smiledirectclub today and thanks to my smile guide Ashleigh she has given me hope and confidence that i am going to have the smile i have always wanted.
Thank youuu
Wow! This means a lot to us, Maia. We sure are proud of both our team and the technology we use in order to give our customers a cost-effective and convenient option. Thank you so much for your kind words of support.
Ashleigh served me in the Perth Smile shop and it was great! Very fast, informative and was very friendly! Did the scans, answered any questions I had and I'm excited for what is to come.
We are excited too! thank you for taking the time to share your experience!
My experience was quick and easy with the ladies being professional and polite. I was really happy with how comfortable I felt and assured that I was going to get the best treatment possible. I am already pretty happy with my smile journey so far and I hope it continues to go this way! Also very happy that it is all completely covered!
Hi there, Lucy. We are glad you had such a nice time at our SmileShop!. Thank you for sharing this experience with us!
- 2 reviews
The initial consult was quick, simple, informative and helpful. Ashleigh was my Smile guide I am very pleased with the service. Ashleigh helped me through my treatment plan. I'm glad I had taken time out of my day to see her.
Hey, thank you so much for the positive feedback and for taking the time to post this review. Our customers help us to constantly learn and improve what we do. We are super happy the SmileShop visit w...
Read moreas a great one and will pass on the feedback to our shop managers!Extra Information
Contact info for SmileDirectClub SmileShop WA, Perth
Mon | 9:00 am - 4:30 pm |
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Tue | 9:00 am - 4:30 pm |
Wed | 9:00 am - 4:30 pm |
Thu | 9:00 am - 4:30 pm |
Fri | 9:00 am - 4:30 pm |
Sat | Closed |
Sun | Closed |
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Shanice, we're thrilled to see your kind review!