Most expensive and worst fireplace I have ever had. Smoke fills the room when you try to add wood and even comes through the glass when you turn down the baffle. Not enough room in the bottom to catch ash makes you have to empty it weekly. Fire bricks have already cracked. Do not waste your money

This is the worst log burner we've had. It's been riddled with faults from the start, including paint framing on glass coming off, glass migrating sideways and breaking, and firebricks not lasting a couple of seasons even under careful and correct usage. I will never buy a Stovax product again.

Where to start, well they say you should always start with a positive it looks fantastic, but sorry to say it is all down hill from there like other reviews I have read we also are having trouble with the bricks falling and breaking, it burns way too hot even when it is turned down, now the glass has migrated side ways and have been told it was because we did not do a 12 month maintenance check um we have not had it twelve months ha go figure. It smokes on lighting and also when you put more wood on, running gag in house get wood in before smoke detector goes off.

I just wanted to inform everyone that Castworks will no longer be supplying Stovax Fireplaces from 2018. Please do not be concerned if you have purchased a unit your warranty is still applicable and parts will still be available. Simply contact the manufacture if you have any questions on your Stovax unit.

In light of these circumstances we will no longer be able to reply or help on any of the reviews listed below, but please do not hesitate to contact Stovax with any concerns.

Had the studio 2 professionally installed, burns terrible and does not throw out good heat. Constantly looking like when it is burning there is a blockage in the flue somewhere yet it is brand new and flue is clear. Have lived in the hills my whole life and know how to light and keep a fire running. When opening door smoke pours out and fills the room with smoke setting off fire alarm. Terribly disappointed.

We are thrilled with our purchase of the Stovax 3. The heat that is generated without a fan is incredible, it is heating a 100 sqm area with ease. Visually the unit looks incredible, it is a real feature in the room. Very easy to clean and makes the cold winter days/evenings cosy. Absolutely no regrets !!!!! LOVE IT, would recommend to anyone !!!!!

Expensive, problematic, frustrating and disappointed results from day 1 Installation. 2 x 12mm Villaboard walls to spec and still cracking of the vliilaboard makes this material unsuitable for final satisfaction. Stonewall would be best. Sadly, the product itself is problematic from airflow to door hinge and main box cracking. Without a fan installed I doubt we'd ever feel the heat throughout our house. Read reviews and consider carefully.

Same as all the other reviews! Crapola. It does warm the house but we are having terrible trouble with smoke even when the door is closed it comes out around the glass door. It worked well the first year we had it now it's almost impossible to even light a fire in it as the draw is so bad! The chimney is clear so the problem is obviously with the unit. Not many people locally have a clue about them so not easy to get advice.

Took time looking around for a good unit...with a less clunky/chunky look. Fell for the Stovax. Riva Studio 2, looks great, perfect size for the room..read lots about it..pity we didn't see these reviews. Bought it half way through winter last year...even used their recommended installer ....lots of smoke in the house...again this winter same problem, to the point my husband doesn't want me to use it. He has had open fires most of his life and says none have smoked like this. A lot of money for a unit that has this drama.

Purchased a Riva Stovax 2 two years ago, within the first couple of months the foil back insulation between the flu and the top of the fire box collapsed. Here we are at the start of season three and two out of three of the top fire bricks have cracked so badly that they look like they are about to collapse into the fire. I also concur with other reviews that this model is ridiculously uneconomical, it's just not possible to restrict the air flow sufficiently. Seemingly it makes little difference whether the damper is fully open or closed. The best I can get out of it is about 5 to 6 hours if I fully load it up to the brim with wood.

I have wished I had taken notice of others reviews! I am having the same problems as others which include broken fire bricks in first winter, smoke filling the home, thermostat failing & wood burning out quickly. The Stovax looks great but the issues I have had and the lack of service from Mount Barker Landscape Centre is astonishing. Castorks the supplier is even worse with every excuse under the sun. Also don't expect any support from the distributor. By the time all the bits are purchased my Stovax cost me close to $10K
Don't buy one

My interior designer showed me this heater for our holiday house, it was love at first sight. All the other heaters we saw had such a big and clunky frame around them. We've had it installed for a year now, i love sitting around it on those cold winter nights, absolutely brilliant!