Stratco occasionally offers incentives to their customers. Between the 12th of November until the 19th of November, 2022, Stratco offered reviewers a $10 Super Saver Voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwordss Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Previous incentive period included 12/08/2019 until 21/08/2019
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Reviewer Photos & Videos
Disapointment with sale of product purchased.
having previously been very satisfied with my purchases from Stratco I was dissapointed to find that the Fan I purchased last week did not include the special type of globe required but that you did not sell them, nor was it easy to purchase same from normal outlets. Nor could I buy a 6w one as all retailers contacted only sold 3w which does not provide sufficient light for the room.
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MungusSouth West, WA
Great store
Great variety of products are available and the store is easy to navigate.Staff are always on hand to assist with my questions and the price of products is nearly always better than other stores
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Rhonda S.Sydney, NSW
Good online experience
Purchased Sunscape 3 x 6m gazebo online and used click and collect service. Very efficient, no problems. Unfortunately putting up the gazebo was a problem as the canopy was too small for the frame.
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- Online Store
- Verified customer
Efficient and wide range
The Stratco online store has as wide a range as their physical stores. Couldn't be happier with the fire pit I purchased, which was a catalogue special that week. Would buy from them again.
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JeffEyre Peninsula, SA
- 12 reviews
Excellent service from the online store.
Very fast and efficient. Great range of online products and very good prices. I would recommend Stratco for all your hardware and building needs. I will definitely use them again.
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JasonMetropolitan Adelaide, SA
- 2 reviews
Excellent service and product
Fast and easy purchase online with a quick turnaround time for click and collect and a great price and service at pick up will definitely buy from them again in the future.
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- Online Store
- Verified customer
Carmela was very helpful !
Carmela was very helpful ! She followed all the instruction and she made sure that we will get what we needed .
She had a lot of patience and she made sure that the product will be delivered on time
2 comments
Stratco A.Stratco
Hi Anna, thanks for your great feedback. This is our 1000th review on ieatwords.com.au. We'd like to celebrate our 1000th review by offering you a $100 Stratco voucher. We have sent you a messa... Read more
ge, please respond with your contact details so we can arrange the voucher for you.My mobile number is 0402905851.
My email address is [email protected]
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RoachyPerth, WA
- 4 reviews
HAPPY CAMPER
After a small glitch on my 1st online order,which was quickly corrected by the friendly & helpful admin staff at Canning Vale, i became a Super Saver and enjoy doing most of my shopping with Stratco online, always using the easy ClicknCollect feature which saves me valuable time.
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VirginiaMetropolitan Adelaide, SA
Fantastic garden section
Can't best a Stratco for plants! Always top quality and fantastic sales. Huge range on offer and their prices on everyday items are lower than competitors. Always my first choice.
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Outstanding customer service
Sales rep was brilliant, knowledgeable and incredibly helpful. Bent over backwards to help me make sure order was correct. Fencing and gates look fantastic. Rep endured both orders were available for pickup at same time
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Cath SMetropolitan Adelaide, SA
Tanks, screens and more.
Brought several item's recently and could not be happier with the service, del and after care help when there was a problem. Tracey at Gepps Cross store thanks again for your help.
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Kym InghamMetropolitan Adelaide, SA
- 2 reviews
Online order
I called to order a workshop bench for my husbands birthday and I wanted by a certain date and also price matched. Staff were friendly and arranged the product to be picked up locally for me and the date I needed it by.
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Shed Window Is Great
Checked out a shed window online and I initially couldn't find the dimensions so I rang the contact number. The person on the phone provided all the details and arranged the order and delivery to the store. Great service and quality product.
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JohnPerth, WA
- 2 reviews
- Online Store
- Verified customer
Buying Roofing Steel SO Easy
I purchased steel roofing and wall sheeting for my old garage as I was refurbishing the lot!
Arrived in a timely manner and was perfect amount and quality. Easy to fit and work with. The online store was very easy to navigate and place my order!
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ScottSouth East Queensland, QLD
- 6 reviews
No reply
Sent an online quote request on 11 June 2022 for fencing and didn't get a response so I sent another online request on 25 June and still no response. Not good customer service so I spent my money elsewhere.
1 comment
Stratco A.Stratco
Hi Scott, sorry to hear that you have had this experience with us, if you would like to contact me via [email protected] and we can discuss further. Kind regards Natasha
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cathLou65941Peel, WA
Fantastic service from staff at the Mandurah branch in WA
We are very happy with all aspects of dealing at Stratco, the stores have everything we could ever need. Looking at getting patio and fencing in the near future and as the service was great, we'll be heading back to our our local Stratco store.
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15 Piece Combo storage Bins
Great product for the price. Easy to put together and looks like it will last a long time. Great for the shed! Very happy with this product and would definitely recommend it.
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Easy to deal with
Ordered for click n collect. Within 30 minutes I had confirmation of the order to pick up! Staff were friendly at the store. Items were in perfect condition and as advertised
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B1ackjackNortheast, VIC
Great product great service
This was our first visit to a Stratco store, but it won’t be our last. We wanted to look at screens, and the service we received was second to none. The salesperson introduced herself immediately, and showed us the range of screens carried by the store. She explained in great detail to all the questions we asked. She was very knowledgeable, and it was easy for us to make the decision to purchase the screen, and we were even given instructions on how to erect it. We were ver impressed with the outstanding service we received and we will certainly Stradco to our friends. Thankyou Stradco.
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RgaleMetropolitan Adelaide, SA
No faults
Definitely a Quick and easy online service was delivered next afternoon after payment. Will definitely purchase from again. Item was as described good quality! Will recommend. Was easy to assemble
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Questions & Answers
Ingrid L.asked
I have just had stratco ambient blinds installed and one is hanging down lower on one side than the other. Does not retract fully. Is this fixable
2 answers
Hi Ingrid, when you had your ambient blinds installed didn't you question it with the tradies? Every step of my carport that didnt look right I questioned it at that moment. I look time off work but I have to say the tradies I had were fantastic and very professional. My advice to you, contact the installer and complain that you're not happy with the craftsmanship.
Same problem the blinds are all creased down the bottom and keep comming out of there tracks my whole pergola isn't flush this has caused my blinds to come out of the tracks not happy two months old but it's not straco it's the company that installed them I'm going through this process at the moment,I suggest you do the same
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Stratco A.Stratco
Hi Barry, I am sorry that you had this experience with us, if you would like to discuss further, please contact me at [email protected]. Kind regards Natasha