Stratco occasionally offers incentives to their customers. Between the 12th of November until the 19th of November, 2022, Stratco offered reviewers a $10 Super Saver Voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwordss Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Previous incentive period included 12/08/2019 until 21/08/2019
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AngeWide Bay-Burnett, QLD
Outstanding support from the Hervey Bay store staff
We are first time purchasers of Stratco stock.
Some weeks ago we ordered items on-line but were unable to collect them due to us living 150km away from the Hervey Bay store.
We then contacted the Hervey Bay store staff and informed them that we would not be able to pick up the items until the QLD COVID-19 Restrictions were lifted.
The staff advised that would not be a problem and they would keep them safe until we could travel to pick them up.
The following day we received a phone call from the staff to advise and confirm they had put the 4 items aside for us to collect when eligible to travel. Very impressed they took the time to keep us informed.
...Read more
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The reviewer stated that an incentive was offered for this review
Great Service
Great service, very prompt and friendly staff, also extremely helpful, especially with loading the car for a 73 year old lady. Had never shopped at Stratco before and was unaware of the diversity of products. Will definitely shop at Stratco in the future, we’ll done, and I signed up as a member on my first shopping spree.
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Michael GoodwinWide Bay-Burnett, QLD
- 2 reviews
- QLD, Hervey Bay
- Verified customer
Patio
I enquired about a new patio to be installed on our property. I found the staff very helpful and they arranged for a person to come round and give a free quote and measurements. The service they provided was swift and excellent timing. The patio is now installed and we are very happy with the product and installation.
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Susan MWide Bay-Burnett, QLD
Amazed at variety in store
Went in to buy one steel cupboard came out with two cupboards as the price was fantastic. Will definitely be looking at Stratco for a variety of household items again
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AllanWide Bay-Burnett, QLD
- 3 reviews
This review should be sent out after I receive the products
I cant write a review at this point as I dont receive products until the 21/2/20, surely if would be more beneficial to you if I write a review that reflects what I have received
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GPTWide Bay-Burnett, QLD
welcoming staff, good prices
New to Stratco, found pricing competitive and excellent staff willing to help, they have won me over, will become a regular. Was surprised at their range of stuff for the handyman / gardener
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Sharon DonovanWide Bay-Burnett, QLD
Great product. Very satisfied
We are very happy with all aspects of dealing at Stratco, the store have everything we could ever needed fence great love the colour very modem for our house cool
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HazelWide Bay-Burnett, QLD
Excellent customer service
We shopped in this store recently and had great customer service (as always). The staff know their products and are very friendly and helpful, even helping us to load our car. We're always happy with the products we buy here.
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GrahamWide Bay-Burnett, QLD
- 2 reviews
A garden shed
We needed a garden shed and went to Stratco as we wanted a quality product. We were greeted by sales assistant Jody. She quickly had the order sorted without any fuss or bother. A pleasure to deal with.
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KevinWide Bay-Burnett, QLD
- 2 reviews
Great product. Very satisfied
We bought a Stratco garden shed for our new property. A very sturdy product, and easy to install. Would recommend and purchase a similar product in the future. Have had cheaper garden sheds previously, and can know see why these sheds are worth every dollar.
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Tbk45Wide Bay-Burnett, QLD
- 2 reviews
Excellent customer service
Great raised garden beds, the quality was above the price paid, staff were prompt, courteous and knowledgeable, offered assistance on entry but were more than happy to let me browse and ask for assistance when I wanted it.
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GianHervey Bay
- 3 reviews
- 2 likes
Very impressed
Recently purchased a hills hoist clothes line, ordered it over the phone and the gentleman was very helpful as I had no idea. Received a text message a few days later to say it had arrived at my local store, popped in to pick it up and the staff were extremely helpful and I will definitely be returning to shop here again.
Thanks for your help lads.
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paulyWide Bay-Burnett, QLD
- 2 reviews
Garage workbench
Very impressed with stratco hervey bay. Staff knowledgeable & friendly. Purchased a garage workbench & quality was excellent. Easy to assemble & staff went beyond to assist me in getting the large package into my car. Will shop there again in lieu of the "other" hardware store. Thanks to all of the staff.
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C Finch
- 2 reviews
Louvre slat screens
Screens were required for the car port, and the staff worked out everything we needed from the measurements we supplied. All the parts arrived and assembly with instructions supplied, made the job easy.
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John FearnleyWide Bay-Burnett, QLD
Informative
Knowledgeable staff, I had ideas of the products I needed, they advised alternatives which saved me money! Range of products limited but delivery of orders were quickly dispatched and received. Love the catalogue!
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ReenaWide Bay-Burnett, QLD
Stratco is more than expected.
The staff were truelly friendly and efficient when dealing with my requirements and showing me all that's available in store and via ordering. I was quite impressed with my order arriving first thing the following morning. Stratco offer great service. Am impressed and surprised, I was not aware of the many lines you offer for sale.
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