Stratco occasionally offers incentives to their customers. Between the 12th of November until the 19th of November, 2022, Stratco offered reviewers a $10 Super Saver Voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwordss Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Previous incentive period included 12/08/2019 until 21/08/2019
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Great shop great customer service
We are currently in the process of purchasing a shed from stratco. Service is amazing friendly staff. More than happy to purchase from this store. Make sure you ask for a discount for paying cash. It can be quite a difference in price.
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The reviewer stated that an incentive was offered for this review
MattMetropolitan Adelaide, SA
Good customer service from the front
On a few visits we have been met with friendly people at the front counter to assist with enquiries about the catalogue items and about items such as tanks, pumps and storage. Prefer electronic than paper vouchers as you cannot lose them then, although they have them on the computer system. Would be good to have them electronic against your saver account. Products have been good and fit the purpose.
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The reviewer stated that an incentive was offered for this review
John H
- 2 reviews
They know their stuff.
Two visits to this store and on both occasions we were very impressed with the knowledge of the team assisting. Equally impressed with the software used in quoting correct sizes for our slat fence extensions.
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The reviewer stated that an incentive was offered for this review
Find out how Stratco SA, Lonsdale compares to other Hardware Shops
Know better, choose better.
JohnMetropolitan Adelaide, SA
Disappointing
Many of the advertised catalogue specials were not available, quite a few products had no price on them so had to find someone to ask, the store near me no longer sells plants, what a bummer
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Can’t even get past quote stage!!!!!
Tried to get a quote on a verandah. Approached Lonsdale and then Victor Harbor store after no contact after weeks from Lonsdale, even after a follow up call from me....... still waiting months later from either store........is it your contractors that are letting you down... still you must have someone checking that quotes are not being added to customer enquiries?..
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John B - Seaview DownsMetropolitan Adelaide, SA
Custom Studio
Very happy with our recently installed custom studio! Service at Lonsdale Stratco was excellent, with timely order status updates also provided. Alan and Shane (installers) did a great job, too!
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Stratco A.Stratco
Hi Amanda,
This is concerning to hear. Could you please email me at [email protected] with a contact number and postcode?
I'll chase this issue up for you asap.
Kind regards, Alison