Stratco occasionally offers incentives to their customers. Between the 12th of November until the 19th of November, 2022, Stratco offered reviewers a $10 Super Saver Voucher to customers encouraging either a positive or negative review based on their experience. It is possible that some reviews were written by customers who received this reward. These reviews adhere to ieatwordss Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Previous incentive period included 12/08/2019 until 21/08/2019
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Bob GMetropolitan Adelaide, SA
- 2 reviews
Service with a smile
I recently purchased a Karcher Hi-Pressure Cleaner from the St. Marys store and didn't assemble it straight away. Although it was a few weeks until a did so, when assembling I had a little difficulty in ensuring the high pressure hose locked in correctly to the machine. The instruction manual was not very clear for the component and I was unable to get clarity by researching it online.
I returned to the store and explained my problem to a staff member who immediately called another staff member as she didn't have the expertise required. The ...Read more
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Rebecca ZierschMetropolitan Adelaide, SA
Succulents
Good range of succulents. Even some hard to find varieties. All plants appear healthy and well looked after. Will definitely be back to purchase more in the future. Thank you
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The reviewer stated that an incentive was offered for this review
SheilaMetropolitan Adelaide, SA
Just what I’d been looking for!
I wanted a durable box to hold garden equipment outdoors and Stratco had the perfect one. It was easy to put together and was just the ticket! The staff were helpful with lifting onto the trolley: I will be visiting the store again for hardware and gardening products.
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FongSouth Australia
Excellence service
We had an excellent experience with stratco at St Mary our local store. We bought the shed and they installed the shed for us. Stratco staff Provide fast, reliable service, I'm very happy.
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The reviewer stated that an incentive was offered for this review
Lindsey BiancoMetropolitan Adelaide, SA
Great Range of Plants
This store is great for a wide range of plants at great prices. Often have good savings and discounts. Always good quality plants and excellent customer service. Would recommend this site.
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Belinda PetersenMetropolitan Adelaide, SA
Customer service
Every time I have been I have managed to grab a few bargains! But the lovely young lady at the checkout always has a smile & a friendly word it certainly makes the visit SO much nicer!
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Paul TassellMetropolitan Adelaide, SA
One Stop Shop
St Marys store has that wow factor for me great range, prompt service and competitive prices. Service starts with finding your products to purchasing and if required help with loading into your car.
Awesome
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Helen and Pete FlavelMetropolitan Adelaide, SA
Our New Stratco Cool Deck is REALLY cool!!!
Needing to replace our tiny back verandah, we spoke with Stephen Hall who helped us to clarify our ideas. He recommended the Cool Deck structure for insulation, ease of construction and versatility. The plans he drew up were submitted to Council and approved quickly. Our son-in-law erected the new verandah, which is 6m x 5m, with the help of a tall friend. Now with lights, new decking and ceramic heaters, our dream has become reality. We have an outside room that is functional, spacious & so professional. Thanks Stephen. Thanks Stratco! We’re very satisfied customers!!!
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AndreMetropolitan Adelaide, SA
- 2 reviews
Excellent customer service
Staff at St. Mary's store were very helpful in providing a solution to my problem. I am very happy with the service and will definitely consider visiting Stratco again soon.
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KathyMetropolitan Adelaide, SA
Great Service
Great customer service they helped me no end and didn't make me feel awkward at all. Highly recommended store in St Marys. It was something new for them as well and still no bother. Thank you for all you did for me.
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Stacey HMelbourne
- 2 reviews
Fencing made easy
We were very happy with Stratco's service regarding Colourbond, Good Neighbour fencing. The colour selection & fence designs were great. We were able to order a gate made to measure, with no problems. The materials were delivered, just as planned.
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The reviewer stated that an incentive was offered for this review
Plant haven
I have always found the store to be able to help with my needs and have friendly staff. I am able to get what I need. I find Bunnings too big!
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ErickMetropolitan Adelaide, SA
Excellent customer service!
The lady in store who assisted us on our online purchase was very helpful when we couldn't locate the item in store. Instead, she managed to allocate us similar brand with updated features. Even gave us free voucher!
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JanMetropolitan Adelaide, SA
Change over tank perfect fit.
Getting a new Poly Tank Slim M/Cube after 30 years of old metal one on stand is fantastic, thanks to Stephen H for working out sizing for small space, thankyou.
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Judith H.Metropolitan Adelaide, SA
Excellent service
Ordered 3 wall screens to be delivered.
They let me know they were coming to make sure I was home. Delivery costs Inexpensive. Happy with their customer service. Many thanks
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AdrianMetropolitan Adelaide, SA
- SA, St Marys
- Verified customer
fencing fantastic
recently purchased some fencing sheets from Stratco St Marys, spoke to one particular guy who was extremely helpfull, worked out exactly everything i needed and as a result i was able to complete my project on time and under budget, very happy with their service
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The reviewer stated that an incentive was offered for this review
Kerrin FMetropolitan Adelaide, SA
- 2 reviews
Super shed
We recently purchased a Handi Highlander garden shed. After deciding on the shed with the help of the friendly staff at Stratco, we enlisted the Stratco team to deliver and construct it. We are delighted with both the shed and with the professionalism of the construction guys. Everyone comments on what a good looking shed it is and the team of guys who erected it did a good job, returning several times to get it 'just right.'
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Kerrie
- 2 reviews
Great service fabulous plants
Got a quote for a fence and had tradey come out for a quote for labor he was very pleasant and look forward to working with him in the future
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Love# savings and add ons
The store had a 25% off plants and then had free coffee hour and free sausage sizzle. Can’t beat that! Despite the rain you were made to feel welcome with a friendly hello
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Andrew LoiMetropolitan Adelaide, SA
Friendly staff, good range
Staff always seem friendly, one of the few stores that still stocks Hills and other brands other stores don't or need you to special order
Only downside is their opening hours can be a bit hard to get to on a weekday or early weekend
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