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Lucy KSydney
- 4 reviews
- Verified customer
Great products and amazing customer service
I ordered a jumbo stuffed cheetah from Stuffed With Plush Toys on Friday afternoon and with in an hour or so I had received an email to say it had been packed and dispatched. I had my parcel the following Monday and I can’t believe how fast and efficient the service was. Keep up the wonderful work and what a great and fun range of products to choose from.
1 comment
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smithstreetCanberra 2600, ACT
Ignored my request to exchange faulty toy & tried to rip me off
We received a faulty toy, I sent Stuffed with Plush Toys a photo showing the fault They ignored my request for a fast exchange, my son missed out on his special birthday gift and I had to raise a dispute and get my money back from paypal. Not happy!
1 comment
Customer S.Stuffed With Plush Toys
Sorry you have received a faulty item. Please get in contact with us via email so we can assist. We’ve never denied a refund or replacement where a photo has been provided showing a fault/defect.
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JJBSouth East Queensland, QLD
Nasty cheap wrapping toy got damaged
Failure! Stuffed with Plush Toys. Wrapping failed toy got wet and damaged. Did not respond to emails or offer refund or help in any way. The Adelaide owners are awful! Will not buy from again
1 comment
Customer S.Stuffed With Plush Toys
We are sorry you have received a faulty item. It sound like the couriers must have damaged the product in transit as we always enclose products in 2 different plastic bags to ensure they can not get w... Read more
ater damaged in any way. Please contact us via phone or email so that we can resolve this matter for you. We do not have any un-answered emails and have never denied a claim for a faulty product. Unfortunately it sounds like your email to us has gone missing in cyber space. Hoping we can help you resolve this issue promptly.Similar opinion? Write a review on ieatwords.com.au!
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JaneCMetropolitan Adelaide, SA
- 3 reviews
Terrible quality toy & late delivery
It too Stuffed with Plush Toys 18 days to deliver a toy 3 suburbs! They refused to answer their emails and the phone number always went to service. when it did arrive I was so ashamed by the quality, I could not give it as a gift
1 comment
Customer S.Stuffed With Plush Toys
Hi, Very sorry to hear this. Please contact us directly so we can follow this up. Not sure what happened to your email to us or if our reply to you went to your junk mail. We always respond to all ema... Read more
ils within 24 hours but usually much less. The only time we don't answer our phone is if you contact us out of hours or we are on another call. Please leave a message and we will always get back to you.Similar opinion? Write a review on ieatwords.com.au!
Perfect gift for animal lovers
I have purchased many cute animals plush as birthday gifts and love the wide selection, quality of workmanship, ease of ordering and timely delivery. I will continue to use it as my only go to place when I think of plush toys.
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Great service
Ordered a soft toy gift for a new born and was temporarily lost in the mail at Australia Post's end. Lisa was very proactive and put great effort into finding out the location of the parcel and offering to resend another one, Quality customer service.
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6/5 stars
The dugong plush I purchased was beautiful. SUPER soft and better than I expected. Very nice. 5/5 for you guys
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Great quality!
The stuffed animal kelpie i purchased was great.
Soft and fast postage.
Most of all it was well priced
A little note ( postage was expensive)
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Exactly what I was looking for
I highly recommend Stuffed with Plush toys. The toys were perfect - just what I was looking for. The items were very reasonably priced, they arrived in perfect condition, and earlier than promised. Importantly, the toys looked exactly like their online photo and description. A hassle-free gift buying experience!
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Fantastic service and great product knowledge
Absolutely loved the professional and personal service. Fast, efficient and fantastic support. Great recommendation and really love my purchase! Will definitely be buying more as gifts for friends and family.
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First Class Service - Gorgeous Item!
Wow! My purchase was shipped so promptly and the service I received was excellent.
The meerkat is adorable - so life-like! Amazing quality and, most importantly, my daughter will love it :)
I would highly recommend this seller for all plush toy purchases. Very impressed. I''ll be back for sure!
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Teddy bear
Thanks, my neice loved her teddy, it bought lots of giggles and smiles with all his bright colours, he is super soft and i know where to buy all my super gifts from now, thanks for the great quality items and for the great fast service. Best store online.
Fast, great quality, just beautiful toys
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One happy Bubba :)
The snuggle toy we purchased was just perfect for the new addition to the family, baby safe and gorgeous, Thank you so much for your excellent service! It made a beautiful gift, well made and pretty colours, I'm sure little miss will enjoy it for a long time to come.
Soft, cuddly, quick delivery.
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RonYinnar South, Victoria
Perfect Transaction
The Parrot that I purchased was even better than I expected and will do the job I have in mind brilliantly.
Its a quality item (better then expected) and service was awesome. fast and friendly.
I couldnt be more satisfied. Will purchase more items from this seller as the need arises.
Quality and speed of delivery
Nothing
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Not real happy
I have brought several items recently and while it is easy and quite a quick service I am not entirely satisfied with the products. I don't think "plush" is a good description, a cat I received was a little scratchy and a lot malting, a puppy with a slightly twisted face. Most disappointing of all is an Ironman, it is horrible, badly made. I feel like all the items I received were seconds but at first grade prices.
badly made, one leg nearly twice the size of the other and twisted,
1 comment
Customer S.Stuffed With Plush Toys
Hi Belinda, We assure you that all of our products are "First" quality from the best importers in Australia. We offer a "no quibbles" 100% money back guarantee on every item we sell. From memory we se... Read more
nt you another replacement for the Iron Man as well at our cost. If you have any questions, please contact us on 1300786345 and we assure you we will fix any issue. Cheers Wayne and Litsa - StuffedwithplushtoysSimilar opinion? Write a review on ieatwords.com.au!
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MickMBrisbane
- 2 reviews
Brilliant Service
I am quite often up at all hours of the day/night, I placed an enquiry at 4.30am in the morning and within 5 minutes I had the response which led me to purchase my stuffed toy. Could not ask for better service. Add to this that the goods arrived quickly and in perfect condition!
Great service, great delivery times and great prices.
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Suzann
- 3 reviews
Excellent Service
Looking for a stuffed toy for my niece, no time to go to the shops, then I found this site. So many to choose from, but I found one she would love. It arrived within days and was absolutely perfect and she adores it. Easy site to navigate and service was outstanding. 5 stars!
Reliable, ease of navigation, excellent communication
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These guys are 5 stars for everything.
I was recently looking for gifts for a friends baby, and some plush toys for my own kids. I came across Stuffedwithplushtoys via google, understandably, because their range is so big. I ordered via the website, which was very easy, and then realised after paying, that I wanted to add an item. I called the number on the website (which is a rare thing to find these days) and was so happy with the personalised service that Litsa gave me. The items were also at my house the very next day as I chose Express Post. This is probably the best experience buying online I have ever had.
Brilliant service.
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Customer S.Stuffed With Plush Toys
Thanks so much for the feedback :)