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Reviews

2.5

84 reviews
5
(17)
4
(9)
3
(6)
2
(18)
1
(34)
  • Build Quality
    2.6 (5)
  • Value for Money
    2.4 (7)
  • Ease of Use
    3.8 (5)
  • Cleaning & Maintenance
    3.8 (5)
  • Noise Level
    2.7 (6)
  • Bread Quality & Consistency
    2.3 (8)
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Dave5796

Dave5796gold coast

  • 2 reviews
  • 2 likes

Brilliant Bread Maker

published

I Had a breville bread maker but this one leaves it for dead white loaf perfect wholemeal not so good until I used
50/50 mix wholemeal and white and 2 teaspoons yeast on wholemeal recipe loaf turned out perfect I would recommend this bread maker to anyone The best thing is the folding blade no hole in the bread



1 comment
Sunbeam
Brendan K.Sunbeam

Hi Dave 5796, thank you for your feedback. For further assistance with recipes please contact our Consumer Support Team on 1300 881 861 and ask for Team Leader.

Marie

MarieSouth East Queensland, QLD

  • 2 reviews

Love my bread!

published

I don't know what all the negativity is all about! This machine works very well for me. I think attention to measuring is the key. I use my own scales and measuring cups instead of the one supplied. I've been using White Wings wholemeal flour which works well for the wheat bread and sweet spiced bread. Haven't tried white bread yet.
Easy to use and easy to clean
Not sure yet

Janet

JanetCanberra

  • 2 reviews
  • 2 likes

Complete disaster

published

I have been using my old bread maker successfully for years. When it finally died I went to purchase a new on and the sunbeam was recommended to me by the sales assistant. My big mistake was taking her advice. The bread does not rise or cook properly. It is a complete waste of time and money. I am going to return it to the shop
The loaf shape and the removable mixer
The bread doesn't rise or cook properly despite following the instructions to the letter

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Waste of money!

published

We brought this machine thinking it would be as good as the sunbeam bread maker we have had for the last 15 years. We tried various recipes from the recipe book supplied with the machine, none of the loaves cooked or raised properly. We brought a bread mix from the supermarket and the bread still didn't cook properly
It just doesn't bake the bread right
I liked the vary of bread you could cook but the machine can't cook them
The bread doesn't t rise or it sinks in the middle or it is raw in the middle, the loaf is tough



1 comment
Sunbeam
Brendan K.Sunbeam

Hi K Eagz,please contact our Consumer Support Team on 1300 881 861 for some troubleshooting.

Marysia de Klerk

Marysia de KlerkMaryborough

  • 2 reviews
  • 2 likes

Waste of hard earned money!

published

I have used bread maker for 14 years very successfully, it was not a Sunbeam but I have replaced it regretfully with a "Sunbeam Bakehouse" machine. I have as yet to bake a decent loaf of bread in it. Have wasted many ingredients and money. It does a fine job doing dough alone, now I bought this machine to do more than dough alone!! :((. I think you ought to replace it with a machine that works.
Shape of machine
Bread would rize, during the bake it went down each time! Paddle very loose, needs support during loading of ingredients.

1 comment
Sunbeam
Brendan K.Sunbeam

Hi Marysia, could you please contact our Consumer Support Team on 1300 881 861 for further troubleshooting.

After two years, the bakehouse close

published

I received this machine for Mother's Day 2012. I have been using it since, but starting from end of last year (around October 2013), the dough did not raise up. I tried buying new flour, new yeast, I have tried everything, it was not succeeded. It is definitely the machine because I use all the left over of these new flour, yeast and bread improver and knead by hand, the bread was beautiful. I miss my baking machine, and I expect my baking machine to last at least 5 years, especially with $150 machine price.

1 comment
Sunbeam
Brendan K.Sunbeam

Hi Endang, for troubleshooting advise please contact our Consumer Support Team on 1300 881 861.

My bakehouse has died!

published
1 comment
Sunbeam
EmjoiAustraliaSunbeam

Hi Tahnyaj, we are truly sorry for this issue please contact our Consumer Support Team for further assistance on 1300 881 861.

Measuring Cup

published

I was using the measuring cup that came with the machine, for the water. After about 8 loaves, and talking to others, measured the water and I found out I was putting in about 100mls too much. Loaves all collapsed. I think maybe you should not put the measuring cup in, unless it is accurate. Now my loaves are great, using a different measure.

Gpeep123

Gpeep123Sydney

Yummy bread

published

Made many different breads with this already and although I don't like the new style of the mixing arm, I have made a beautiful honey and oat bread turned out perfect. The dispenser is a little clunkie but effective.
My old sunbeam died after 10 years I hope I get 10 plus from this one.
Easy use
The removable mixing arm

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Marg

MargBrisbane

What a disappointment

published

I received this bread maker as a gift and have had NO success with it. It is a complete waste of time and money. I have measured everything exactly, tried different flours, new yeast, followed different recipes etc not a single loaf has worked out. I am so disappointed in this product and would never recommend it to anyone.
Looks good
Does not work

2 comments
Sunbeam
Brendan K.Sunbeam

Hi Marg, could you please contact our Consumer Support Team for further troubleshooting on 1300 881 861.

Marg
Marg

Well since speaking to sunbeam about this product we have had a lot more success with our bread making!

fairsfair

fairsfairSydney

Very Happy

published

First loaf - perfect!!
Quite surprised at the number of reviews on here with problems. Perhaps expectations? Are people expecting this machine to deliver their coffee to their bedside as well?

Seriously though, a little care with measurements and following instructions and so far absolutely no problems. Sure the blade might get a bit of dough in it but nothing that can't be solved with a little soaking. Remember it's a machine not a person.

Beats mixing by hand etc. Thanks Sunbeam keep up the good work especially on following up on people's posts.

1 comment
Sunbeam
Brendan K.Sunbeam

Hi fairsfair, thank you so very much for your feedback.

Disappointed!

published
11 comments
Sunbeam
Sunbeam C.Sunbeam
SN
SN
SN
SN
Juliana

JulianaSouth East Queensland, QLD

  • 3 reviews

Retractable blade

published
5 comments
Sunbeam
Brendan K.Sunbeam
Juliana
Juliana
Sunbeam
Brendan K.Sunbeam

Thank you for your feedback.

Help!

published

I logged onto this review page to see if I bought a dud... I too have tried to bake bread every way in this machine since buying it a week ago.. it doesnt rise, it is doughy and each loaf has been thrown out.. what is the issue here.??? i paid $159 should have bought the cheaper brand that my mother in law has and works perfectly

wont work

1 comment
Sunbeam
Brendan K.Sunbeam

Dear Dissappointed, could you please contact our Consumer Support Team on 1300 881 861 for further assistance.

Craig

CraigAlbany

The machine doesn't work.

published

We have tried every conceivable variable in the bread making process and finally the machine's going in the bin as a total waste of time and money. 8 months and countless attempts. Rang customer service 2 times and no result. Bread doesn't rise, comes out undercooked and still pasty in the middle.

Simply doesn't work.

1 comment
Sunbeam
Sunbeam C.Sunbeam
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ashpete02

ashpete02Hobart, TAS

  • 11 reviews

It works, but build quality is very poor as far as I'm concerned!

published
2 comments
ashpete02
ashpete02
Sunbeam
Brendan K.Sunbeam
Sheeka

SheekaAuckland

  • 2 reviews

Pretty Average

published
1 comment
Sunbeam
Sunbeam C.Sunbeam

Hi Sheeka. Thank you for your comments and suggestions. We are sorry that you have experienced some issues with your bread maker. Thank you Sunbeam NZ

Sue

SueBundaberg

Sunbeam bakehouse

published

I've owned a breadmaker before with much success. I haven't managed to bake an edible loaf of bread with my new Sunbeam Bakehouse purchased a month ago. I've tried different brands of bread mix but they are still heavy, undercooked and stodgy. I'm not happy with this breadmaker at all.

1 comment
Sunbeam
Brendan K.Sunbeam

Hi Sue, could you please contact our Customer Service Team to discuss further.

Cassieo

CassieoNorth Western Region, NSW

  • 11 reviews

Why didn't I buy one years ago? It is the best!

published

This bread maker is excellent, so easy to use and you can wake to freshly cooked bread every morning. Takes less than 5 mins to put on and the machine does the rest, the bread comes out perfect every time. Pizza dough is the great too! So easy!! It is not time consuming at all to use.
Quality of bread made with machine and how easy it is to make top quality products
Absolutely nothing

Aurora

AuroraSouth East Queensland, QLD

  • 3 reviews

Disappointing

published

I've had a breadmaker for ages and have made all our bread for 16 years. Since i got a Sunbeam Bakehouse My loaves are not risen and appear undercooked. Despite buying new yeast twice and fresh flour and tweaking the recipe - eg less water, more water, oil I have not made a decent loaf. The last one did not rise at all.
Nice looking. Easy to use
Bread falls often over an inch during baking. Bread is usually sticky and undercooked.

1 comment
Sunbeam
Brendan K.Sunbeam

Hi Aurora, we are very sorry to hear that you have had problems with this model. Could you please contact our Customer Care line on 1300 881 861 and ask to speak to the Customer Care Supervisor for further assistance.

See all Sunbeam Bakehouse BM4500 reviews

Questions & Answers

Sonia

Soniaasked

My fruit dispenser won’t close

No answers
Carlos

Carlosasked

I bought the BM 4 weeks ago. I have tried several times with the basic recipes but no success, heavy and collapsed loaves as a result. I feel totally disappointed with the BM . I phoned several times but they tell me I am outside hours and I am calling at 1pm! I want to return this machine for failing to produce what it promises.

1 answer
M F
M F

It’s a rubbish machine mate, I made the mistake of purchasing one as well and it was the biggest waste of money! I had the same problems you’re having right now.
I just took my machine back to the retailer and paid an extra $40 for a Panasonic SD-2501 And I swear I was amazed by the first life that came out of the machine it was absolutely perfect, trust me it’s not you it’s definitely the machine!!

Wenz

Wenzasked

HI, I have recently purchased the BM4500 and bought some premix online as the supermarkets are all sold out. Only problem is, there are no instructions, what else do I need to add to the premix e.g. improver, milk powder, salt etc (obviously water & yeast) and in what quantities. I have a grain mix & a white mix. Have messaged seller but no reply as yet. Thanks

1 answer
Nightingale
Nightingale

I do not think you will need any more additives just try and see...

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