we agree with the large number of complaints. bread sunken, undercooked, have tried all of the hints sunbeam, have posted still terrible bread. machine has been returned twice to sunbeam, still have to buy bread from super market -- bakehouse is a flop. we have never baked a good loaf using same laucke mixture as we have used in other bread makers

We always had a Breville Bakehouse but after several years it played up so we "saved" some money and ordered the Sunbeam. BIG mistake, not one loaf came out as we wanted, even when we used our own recipes, and the noise!!!!! Bought another Breville bakehouse and the Sunbeam sits in storage, with no one even looking at it when we had a garage sale.

I have a BM4500 and when i dig the blade out of the bread it leaves a hole and when i slice my bread my slice breakes almost in two. i cant make a sandwich out of it .. the bread looks good at a glance.. but the bread crumbles even when i toast it. so so disappointed

Piece of rubbish. 9 out of 10 loaves do not rise despite me being very careful with ingredients. I have even tried it with the guy from the local bread mix shop who is a qualified baker.

If you do buy it, do so at your own risk.

Don't say you haven't been warned.

My parents bought this Sunbeam Bakehouse. We attempted 3 loaves and all 3 were inedible. The dough starts off looking normal but the machine over kneads and destroys the gluten elasticity which turns the dough into a thickened cream consistency. It rises slightly but then collapses on baking and turns out like a brick. We tried bread mix and a recipe from scratch from the Sunbeam manual. We took it back and paid a bit extra for the Panasonic. I have owned a Panasonic for 15 years which is still making great bread.

We've had the bread machine for a few months now and all was going well until it stopped heating and the bread was not cooking properly and not raising.
There is nothing in the troubleshooting to help remedy the problem, you'll only find fixes for your recipes. No help at all in mixing the problem

Have only used this bread maker three times (purchased 6 weeks ago) as each loaf has been somewhat disappointing - not risen enough and sides over brown top sank as cooled. Have taught in food area for fourty years and believe it does not heat enough to activate yeast well enough. Machine barely got warm so a bit of a laugh beware not to get burnt when handling.
Will now persevere daily for a week using only ordinary white flour rather than mix etc and see what eventuates It will be returned if no better succ
ess

Really easy to use settings. A set and leave appliance. We had some issues initially with the bread sinking but this was easily rectified by using bread improver. The bread now looks, feels and tastes like bakery bread. Crunchy outer and soft and light inner. Our favourite is the pizza dough. Leaves the pizzas shop to shame.
The recipes in the back of the manuals are great and spot on with their measurements.
The only con is that the mixing paddle does leave an average size whole in the bottom of the bread. Not an issue of you tend not to eat the crust end of the loaf.

I expect much more from a big company, this product does leave a big hole in the bottom of your bread, and instruction is very plain and simple so you end up with sunken bread.
We use all fresh ingredients; our yeast was active too but still ended up with sunken bread.
The bread maker in my opinion is not worth your money or trouble. Honestly just neat, you bread on the bench and use an oven.
Much faster, less washing up,
“Perfect bread every time”

We have had a sunbeam bake house that was 25 years old and the kneading blade had always left us with a big hole in the bottom of the bread, Sunbeam has bought out an improved version, in that the kneading blade now collapses after the kneading process, I was absolutely amazed, now there is only a slight indent when bread has finished baking. Well done Sunbeam. We are very happy.

Purchased today 7/07/16.. After returning with the Bread maker I read the product information, washed the product and loaded it with ingredients as per the instructions... Made a perfect loaf of bread... Very happy with the product and yes if you follow the instructions it is easy to use... Not sure why other people have had a negative experience...

I have always bought Sunbeam products as they have always been well made and reliable. So when my old Breville machine, a gift and perfect bread every time, died, I instinctively chose a Sunbeam replacement last year (2015). The control buttons were very unresponsive but I persevered. I still can't get any of the custom buttons to work. The white bread was fine, but has recently deteriorated, but everything else is undercooked, flour doesn't get mixed in properly, or it doesn't rise properly. I have tried many bread flours, combinations, etc. and the results, apart from basic white, are appalling. I am very disappointed indeed and cannot honestly recommend this product.

This machine...was SUCH a waste of money and time. So many variations of 'bread' this machine produced, 80% of which went straight to our chooks, the other 20% we ate, without gusto. At first thinking it was my error with the bread mixes I was using, i called their customer help line and was asked: "What bread maker are your using?" I replied, "Sunbeam Bakehouse." After a moment pause I hear the dull reply, "Oh." After another pause she added, "It makes good jam though!"
Basically this machine simply doesn't get hot enough to activate the yeast. It's a terrible machine. Keep shopping.

I am shocked to see so many negative reviews. I've had mine for just over a year and it has made perfect fluffy loaves of all types every day. The express loaf feature is amazing for urgent loaves too. We absolutely love this machine or cannot recommend it highly enough. Waking to the beautiful smell of cooking bread in the morning is something you never get sick of. Thank you sunbeam for an incredible machine

I spent a lot of time reading reviews (mostly negative) and under the advice of a friend got the Sunbeam Bakehouse BM4500. Its awesome, we have not had any issues with this machine and its making perfect loaves at least twice a day. We have made white, french and wholemeal loaves and they were just as expected. Would totally recommend this machine!

I have been very disappointed with our Sunbeam Bakehouse BM4500 since we bought it. Our old bread machine would make any kind of bread - white, multigrain or wholemeal perfectly everytime - this machine only bakes white bread well - every other kind comes out as a heavy brick. I wish I'd read these reviews before I purchased this machine.
Also if we use the timer to delay cooking the bread it always comes out as a brick even if it's a white bread loaf.
Very disappointing, will not have another sunbeam breadmaker again and will tell others to avoid them.