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Reviews

3.0

63 reviews
5
(10)
4
(17)
3
(14)
2
(8)
1
(14)
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    mch-mch

    mch-mchSouthwest, VIC

    • 2 reviews
    • 2 likes

    Coffee tastes delicious!

    published

    We have had this machine for 5 years. We We are about to buy exactly the same one The coffee tastes far better than any of my family's or friend's coffee machines. The crema and froth created are excellent. Our model was the older model and has corroded somewhat however we gave 3 family members this same machine at Christmas time and the new plastic drip tray and new updated design has not caused any of the same problems for them. For me, the quality of the coffee is most important and this provides a delicious cup every time.
    Produces delicious cup of coffee

    Sean46

    Sean46SYDNEY

    The worst appliance I have ever bought

    published

    Bought this due to the Choice review. It was good for one day. THe second day the milk steamer stopped working and the machine failed to heat water beyond luke warm. THe thermometre on the machine doesn't work and the machine says "ready' the minute you turn it on. I have never bought an appliance that has broken on multiple fronts so quickly
    The box that it came out of didn't break
    See review - it doesn't work

    2 comments
    Sunbeam
    Brendan K.Sunbeam
    Steve57
    Steve57

    Good luck getting to speak to a real person at Sunbeam.

    • Selected Review

    Great coffee maker, very poor build quality

    published
    2 comments
    Sunbeam
    Brendan K.Sunbeam
    Alex0303
    Alex0303

    So I rang Sunbeam as requested in their customer service response to my review and the service representative had no idea why I rang them. I am going to try by email to see if that makes any difference.

    Manual / Semi-Automatic Coffee Machines

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    occyc

    occycSydney, NSW

    • 7 reviews
    • 3 likes

    Really love my coffee machine

    published
    NJ

    NJMelbourne

    Too difficult to use.

    published

    This model was recommoned by Choice magazine but I was unable to use the machine. Far too difficult to turn filter handle after placing it into the group head (page 10 of instruction manual). I rang Sunbeam call centre 3 times, waited on hold, left a message but no-one returned my call.

    1 comment
    Sunbeam
    Brendan K.Sunbeam
    Chanaka

    ChanakaAU

    • 2 reviews

    The machine is terrible... Here is why!

    published

    I had this for about few years now and the only reason it survived is probably because I use it occasionally. Positives first, milk frothing works well... And it stops there. Here are the negatives; the pewter shell starts bubbling up and the drip tray is almost rotting. Very port quality material. The compression does not work any more and there is no drip. All up, very disappointing. I'm looking to replace this but certainly will not touch sun beam.

    A pretty cheap construction and most importantly, does drip well. The drip is like brewed coffee and gets burnt

    1 comment
    Sunbeam
    Brendan K.Sunbeam

    Good for the price

    published

    You get what you pay for, very happy with the coffee it makes and no problems with the drip tray (but I always wipe it over regularly), does need to be cleaned and descaled as instructed. Noise is fine by me.
    However after 11 months the group head started to leak, descaled it and found the rubber ring was deteriorating, rang Sunbeam who tell me you have to replace this every 6-12months, and it's considered "normal wear & tear" so not covered under the warranty. Only costs $6 but still...........Next time will spend more, don't like the thought of all these old machines going into landfill after a few years.
    Makes good coffee once you learn its ways, inexpensive
    Pathetic warranty

    glenina

    glenina

    • 27 reviews

    great value. Makes great coffee

    published
    4 comments
    glenina
    glenina
    Charis18
    Charis18

    thanks. your review is excellent, and I love that you followed up. been given this for my birthday, and was concerned when i read other reviews, but yours has totally wased my worry. Thanks a bunch!

    glenina
    glenina
    NR1957

    NR1957

    • 5 reviews

    OK

    published

    Consulted barista; bought expensive grinder; changed grind; changed to Southern Italian blend; changed volume; changed tamp method - still inconsistent taste.
    Neat, compact, makes good quality froth
    Coffee shots not hot enough; inconsistency in quality of shots; machine drips from group head for around 5 mins after brewing is done; can only make up to 2 cups of coffee (ie. after pouring 2 cups and refilling group basket with fresh coffee the machine just floods the group head & makes a lot of noise); clock never maintained correct time.

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    GregNeville

    GregNevilleMelbourne, Victoria

    • 2 reviews

    Good

    published

    Good

    published
    Damian

    DamianAdelaide, SA

    OK

    published

    Just like the last lot of reviews my pump just died - bought May 08 also on strength of Choice review. Made two coffees this morning, then the pump died on no 3. Was enjoying greatly other than it is too loud, however 21 months is not acceptable for a machine being used twice on weekends. If it saw out 3 years i would recommend, however finding rest of reviews very similar I say not. I will be looking for a different machine, probably next level up around $600
    I think it makes (made) a great cup of coffee. Was a great entry level machine. Agree free barista course helped my skills heaps.
    Very noisy. Drip tray corroded after a couple of months and seals also making a mess underneath drip tray every time.

    Good

    published

    I read the reviews on this site about failing pumps and this worried me a great deal, however after looking through the warranty papers I noticed it has a *5* year warranty on the pump so thats great news and has alleviated any fears I had about that ... so don't let that stop you purchasing this fine machine!
    Only just purchased it today but made a beautiful cup of coffee first time...easy to use and clean
    Nothing so far ...

    emross

    emrossGreater Melbourne (Metropolitan), VIC

    • 14 reviews

    Good

    published

    Really happy, but would love to know how to get my coffee strong enough. Currently using the double, but for a single cup. This is too expensive and exercise to continue!
    Ease, crema, neat.
    Makes great tasting coffee, froths really well.
    Am struggling to get my coffee strong enough - advice anyone??
    A little noisy when pumping for froth.
    Manual control is great, but would be wonderful to have the option as if you get distracted for a minute there goes your coffee - the cup runneth over!

    2 comments
    MrBill
    MrBill

    If you grind your beans fresh, try a finer grind setting to increase extraction time. Use the double shot filter, don't bother with the single shot. A good extraction time for espresso is around 25 seconds before the espresso starts to "blonde".

    glenina
    glenina

    Single is too small. Use the double all the time. If you want a double use the double twice.

    OK coffee machine

    published

    this machine is ok but the coffee isn't anythign special. You're better off payign a bit more money and buying a better machine.
    easy to use
    ordinary cofee

    1 comment
    MrBill
    MrBill
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    Great Coffee but really bad quality machine

    published

    The Coffee machine makes really great coffee, but has not lasted. This is the second Cafe Latte machine I have bought. The first, the drip tray corroded wihtin 12 months and got it renewed under warrenty. The machine only lasted 2 1/2 years. We bought another machine because we have been very happy wiht the quality of the coffee and frothing mechanism. This second machine we bought only 19 months ago and the knob on the side (which controls the water and steam) has completely broken off, and I believe the machine only has a 12 month warranty. Makes this machine very expensive so we will not buy another one.

    2 comments
    Sunbeam
    Brendan K.Sunbeam
    swissjoe
    swissjoe
    jonshep

    jonshepMELBOURNE

    Good price thru Bigpond!!

    published

    Decent machine for the price - did not expect anything flash - the main point that EVERYONE must remember that if you purchase a McDonalds quality coffee, you can expect rubbish! Go to a decent coffee dealer, pay a little extra and you wind up with a great cup of coffee - I have not been to a cafe since I purchased this machine and for me its five stars!
    inexpensive and makes a great cup

    1 comment
    Ivan45
    Ivan45
    Natalie k

    Natalie kMelbourne

    Love the coffee but the machine has a lot of problems.

    published

    Exactly the some problems ! The drip tray was replaced by Sunbeam under warranty. Then the handle cracked. The real problem was just after the warranty expired so did the machine. When it works the machine is great, so I had it fixed around $80-100.

    Sometime I think they make it just to last the warranty period.

    I want to buy coffee machine as a wedding gift looked at choice mag and there is the cafe latte em5600 number one. Not sure what to do ?????
    Good price
    Bad warranty, made with cheap parts

    1 comment
    sjohnson
    sjohnson
    Chris141

    Chris141Melbourne

    Good brew, pity about the durability

    published

    I like my coffee but am not a snob about it. This machine seemed just what I needed - it was reasonably priced and my expresso had a nice crema. Alas, the pump croaked after 2 1/2 years and no-one wants to repair a machine in this price range. The drip tray also corroded badly from an early stage, but I could live with that. I think alot of people bought this on the strength of the Choice Review, which, with hindsight, was not such a reliable guide as usual. I guess you get what you pay for - next time I'll get a mid-range machine.
    Reasonable coffee at a good price
    Died too soon

    3 comments
    Sunbeam
    Brendan K.Sunbeam
    jacks14
    jacks14

    Same thing has happened with mine. Pump has broken after 6months and the drip tray has corroded badly!

    Natalie k
    Natalie k
    Audemars

    AudemarsSydney, NSW

    • 3 reviews

    OK

    published
    1 comment
    Rhysee
    Rhysee

    You have only paid less than $300 for this machine, I doubt it would last long anyay .. to get the good ones buy big!

    Page 2 of 4
    See all Sunbeam Cafe Latte EM5600 reviews

    Questions & Answers

    Katherine H.

    Katherine H.asked

    Sunbeam EM5600 machine - used for several years but not used daily until in recent weeks. It was working fine a few days ago now it won't pump water through, although I can hear a buzzing noise but not the normal pumping sound. This means I'm unable to try descaling with vinegar solution as nothing is being pumped through the machine.
    What do you suggest?
    Thanks
    Kath H

    No answers
    Not happy at all

    Not happy at allasked

    I was given a Sunbeam EM5600. I have set it up very excited about having a lovely coffee.
    My problem is I can not get any water or steam to come out the holes? Is there a simple fix for this or has something broken in it? Will descaling it help? ANY HELP WOULD BE APPRECIATED PLEASE.
    Glenda

    No answers
    Sandra L.

    Sandra L.asked

    I have the Caffe Latte EM5600 for 10 years but today it got super hot and steam came out through the coffee head? is it the end?

    No answers

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