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Reviews

4.0

23 reviews
5
(12)
4
(4)
3
(3)
2
(3)
1
(1)
  • Build Quality
    3.8 (5)
  • Value for Money
    3.8 (5)
  • Ease of Use
    4.2 (6)
  • Cleaning & Maintenance
    3.6 (5)
  • Noise Level
    4.0 (2)
  • Product is used
    • Daily (6)
  • Consistency
    4.0 (5)
  • Milk Frothing
    4.5 (4)
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Dan

DanSydney

  • 3 reviews
  • 1 like

Brilliant coffee machine

published

Ok now I did prefer the twin series to this one I found it really hard to find parts to repair it so I had to move on my friend recommended this one and said he had great success with it now even though I'm not an actual barista it really easy to make coffees with and it's coffee are amazing



Date PurchasedJan 2016
Anthony

Anthony

  • 2 reviews
  • 1 like

Great coffee machine

published

After doing a lot of research and being sceptical of the brand we decided to purchase this machine. So far it has really impressed me as we moved from our Gaggia Baby Dose. It does what it needs to do so a semi automatic and once you learn how to heat milk and get the extraction right it makes very good coffee and a lot better than most in a coffee shop.

It's great that you can heat milk and extract coffee at the same time with the twin boiler.

My tips:



- Always use good coffee beans
- Use a good grinder and play with the grind to get the best consistency with your extraction (we ended up buying the sunbeam grinder which is very good as well)
- Read the instruction before use :)

Date PurchasedNov 2016
Caroline G

Caroline G

  • 4 reviews
  • 3 likes

Does the basics but the finish quality is questionable

published
Manual / Semi-Automatic Coffee Machines

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Questions & Answers

Les M.

Les M.asked

My EM7100 is 4 years old. I now find that water is bypassing the thermo block and filling up the external water tray. (this is my forth Sunbeam machine so am fairly familiar with them)

No answers
Steve S

Steve Sasked

When using Lavazza pods with this machine I get a good flow then a gush of water that blows critty coffee from the pod into the cup. I go through a number of pods before I get a good cup of coffee. Any suggestions? Please note that I am placing the holder in correctly and pushing the pod into the attachment correctly. Machine Is less than 2 months old

2 answers
Sunbeam
Customer CareSunbeam

Hello Steve S,
Can I ask are you using the capsule button like the manual recommends on page 13: https://www.sunbeam.com.au/Root/Specifications/InstructionBooklet/EM7100_16EM1%20web%20file.pdf

Steve S
Steve S

Yes. I am using Lavazza capsules and make sure that it is properly inserted into the lavazza holder and tightened securely into the machine before pressing the capsule button. I have already swapped machines under warranty and the second machine does the same thing. I am now using the ground coffee side of this machine but really disappointed in the pod operation of this unit.

Greg

Gregasked

My machine leaks clear water on and off. It is not leaking at the valve joining the water tank to the main body. any suggestions as to what is going on.

1 answer
Sunbeam
Customer C.Sunbeam

Hi Greg,
Thank you for contacting Sunbeam. Please call us on 1300 881 861 for further assistance. Kind Regards, Sunbeam

Get an answer from our members and Sunbeam representatives

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