DalyGreater Melbourne (Outer), VIC
Easy to deal
Sure freeze whole team is very friendly and easy to deal. They have installed
our heating system, keeping good communication. So no more problems after completed. Cleaned all the mass.Very happy with the service. Already recommended for my friends and neighbours.
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Excellent Service
Excellent service from Sal and his team, always kept us well informed of the work that was being done. Will happily recommend them to anyone and will use them again if needed.
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Maciek S.Greater Melbourne (Metropolitan), VIC
Shame on after-sales
The install itself was fairly smooth but it was extremely disappointing that I had to chase up (unsuccessfully) for months a remedy for a small internal leak. After failing to show up as promised multiple times, I gave us and fixed the leak with someone else.
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DEBORAH S.Greater Melbourne (Metropolitan), VIC
Excellent service. Friendly team. Highly recommend.
Start to end had good communication, their time are excellent. Explaining before carry out the work, nice team work. Reasonable rates.
New ducted system working like dream.
Highly recommend sure freeze.
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David BaillieGreater Melbourne (Metropolitan), VIC
Incompetent Installation
Failed to accurately assess and survey existing ducts before recommending and installing gas heating unit. The consequence, a heater that was only about 50% functional. Quick to sell but reluctant to rectify our problem. Many failures to keep appointments to formulate a solution. 9 months on feeling very frustrated we had an independent assessment and rectification of the problem. 3 hours of nasty graft for two skilled duct installers and we now have a functional heater. Very dissatisfied and disappointed with Sal and his empty promises.
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Great Service
We got two AC's installed. Sal was very responsive and helpful. The team arrived on time and did a thorough professional job, being both courteous and diligent in explaining the system, testing it for us and cleaning up afterwards. So far, so good. Hopefully, we wont run into problems with the system and the after service
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CarlosWerribee
- Verified customer
Excellent
They have installed ducted refrigeration air conditioner. I have got 3 quotations & this was reasonable one. From A-Z..Sure Freeze team done excellent work.
Highly recommended for any one.
Thanks guys..
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HarisHillside
good work
good service by sal. Reasonable price.
very happy with the service.When i asked for Air condition service and New heating system.They didnt take long to install. Quick service.
Thanks sal.
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PaulWilliamstown
Brilliant
Very lucky to find Sure Freeze guys, two companies said there were no way to do refrigeration ducted system in my office. Sure freeze done it brilliantly, no more winter in my office. Appreciated. Highly recommended.
Paul & Staff
Newport
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JayNEWPORT
Great Work!
Excellent Service.. Good knowledge..Reasonable pricing, highly recommended to anyone as he shows up on time with great workmanship. Look forward to have you for my next project in coming months...
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Rick2011Melbourne
- 3 reviews
- 3 likes
Stay away
Over charged, not knowledgeable - especially on config of controllers, cheap workers, unreliable, lots of guesses but changing them frequently, promise to attend if there is any issues after work done, never show up after money paid.
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