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Reviews

2.1

99 reviews
5
(23)
4
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3
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2
(9)
1
(63)
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Best frypan i've ever owned

published

I am very suprised to see so many negative reviews. I've had my Swiss Diamond fry pan for almost 6 years and it is still going strong. Not once has anything stuck to it or have i had trouble cleaning it.
I highly recommend Swiss Diamond after having had other expensive/supposedly high quality brands that have not lasted anywhere near as long.

Qx Bobo

Qx BoboFlagstaff, Arizona

Big promises. Poor performance and lies.

published

Skillet worn out with normal wear. Warranty useless. No service. Now I find out that store owner lied and pan IS Teflon!

Morie

MorieSydney

A very bad product !!!!

published

I decided on trying out a Swiss Diamond 28cm fry pan. I have 6 Teflon coated Scan Pans of various sizes, so am well aware of the limitations of Teflon coated pans. Its now been a year of infrequent use. I don't use it that often as I prefer frying with the Stainless Steel Pans with the higher heat. It cooks well, has no scratches and at first glance looks almost new except on closer inspection it now has developed numerous bubbles that are small pin head sized, that if you scratch them with your finger nail leaves it pitted, the teflon comes away.
I would never ever recommend this companys products to anyone. For your health and wallet stay well clear.

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not the best ive used

published

on mine the coating started lifting of after 8 months of use with wood utensils and i put mine in the oven to crisp on the top of a pan fried omellete and the handle started smoking and I lifted it out of the oven and it cracked i still think the old style australian bush cast iron pot is the best
good size
not good quality non-stick suface and handle gurantee is fake



Caver

CaverHobart

  • 4 reviews
  • 4 likes

Swiss Diamond induction up to the challenge

published

I recently received my 20cm trial induction fry pan. I have previously used Swiss Diamond exclusively for my non stick cookware needs. I have always rated them very highly and when I changed to Induction, I was devastated to have to start again. After much deliberation, I acquired a small pan as a trial.

I have used it extensively for about a month, and so far it has performed at least as well as the non induction pans I have used for many years, with excellent results. I ordered my second trial pan this week, a 32cm fry pan. Time will tell, but if these pans perform as well as those before induction, I will, once again be keeping only Swiss Diamond.
Non stick and overall quality of construction
Nothing to date

Dreadful dangerous handle design

published
1 comment
Nic
Nic
stlamc

stlamcPerth, WA

  • 8 reviews
  • 7 likes

No Problems Yet

published
Gorbigobbles

GorbigobblesGreater Melbourne (Outer), VIC

  • 14 reviews
  • 6 likes

swissswindle

published
Sam

SamBirkdale, Queensland

Swiss Diamond pans

published
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Robin

RobinMargate

poor quality for the price

published

I have 3 pans and although they were fine briefly they became pretty much useless as a non stick pan and one has even chipped. Very disappointed with them and has put me off any non stick pans.I think I might go back to my great grans cast iron one as it is less trouble to clean than Swiss diamonds are. They don't live up to the sales pitch and aren't worth the money.
none
expensive,bad service,doesn't do what it claims,warranty is useless

Coast

CoastGold Coast

  • 3 reviews
  • 3 likes

Shocking warranty service

published

Warranty used to be through retailer but now direct through SwissDiamond. Bought 2 pans of different sizes because the sales person recommended them but have had trouble with both. I definitely would not waste money & buy this brand again. Sent email and photos directly to company as requested but no response.

Handles fell off both pans and they are not non stick, as was advertised. Overpriced and under performance.

worst frying pan ever

published

if you have to buy a non stick pan DON'T EVER buy a swiss diamond. they stick n don't believe the life time guarantee. paid too much for a lousy pan. don't waste your money. i bought it because of the life time warranty n it flaked. brought back to shop and was told no this is not covered. i will stick to scanpan anytime.
nothing
very bad warranty service.

1 comment
Kerst
Kerst

contact swiss diamond direct from the international email. they just replaced 4 of mine for flaking.. they have since changed slightly also

Stu

StuMelbourne

Worst non stick pan ever!

published

I don't want to say too much other than.... Don't buy this brand... Expensive and overrated. Surface bubbled and pealed within 1 month of normal use... Tried to return under lifetime warranty.... To no avail because the distributer has changed and won't honour warranties... So much for a lifetime warranty...
Nothing... Buy any other brand
It pains me to say almost everything

Love

published

I have the 32cm fry pan and abouslutely love it. it is extremely durable and so easy to clean! i just wipe the pan after each use! So much better than my other ceramic items, that just recently seemed to have stoped being non stick??? i wouldnt buy anything else and would reccomond to any one looking to buy top quality cookware!
nothing sticks, its dont boil my food like others, it actually browns it

VAN

VANNewcastle, N.S.W

Swiss Diamond Made with diamond crystal more crystal than diamond

published
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Felix25

Felix25Canberra

  • 11 reviews
  • 8 likes

Don't waste your money! I'm going to throw mine in the bin

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Trinnie

TrinniePerth

  • 2 reviews
  • 5 likes

Swiss Diamond non-stick frypan flops

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Trina

TrinaNarrabri, New South Wales

Worst product out

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I bought a 32 cm swiss diamond fry pan about a year ago and the first time I used it I noticed it had scratched and I only used plastic utensils only and now it has started to stick and I am not happy as I just read everyone's reviews and they are saying that 19 people have cooked on too higher heat when they have all cooked the same way as me and we have all read the instructions properly.
I like the size and the fact it was suppose to have a lifetime guarantee.
The fact that it scratched the first time I used it and is now sticking.

KellyLyons

KellyLyonsAU

  • 4 reviews

Limited Lifetime Warranty?

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I chucked it in the bin

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This whole "indistructible" line is the biggest crock. After my sautee pan stopped being non-stick (after a few short months of cooking steaks etc) I just threw it away. I have a little pan that I purchased when the big one was still working and with very infrequent use on a low heat this one is still ok.

It doesnt last like they promise

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Questions & Answers

Helen Hamilton

Helen Hamiltonasked

Cookware Classic

Why do I get spotting on the inside of my new swiss diamond stainless steel saucepans . After hand washing them.Not happy

No answers
Megellen

Megellenasked

Cookware

My Swiss Diamond Prestige cast casserole has been dreadful. I follow the cooking and cleaning I instructions but most everything I cook burns at the bottom of the pot. I’ve just had to throw out the marmalade I was cooking because it caught so badly on the bottom of the pot the marmalade was burnt. I can’t believe I paid such a high price for such poor quality. I thought cast iron would be tough. Apparently not.

2 answers
Joan
Joan

I have a casserole i use frequently and love. I have never used it for jams though. It is probably 10 years old and still as new.

Megellen
Megellen

Hi Joan. Thank you got your response. My pot is under 12 months old and now I can’t clean the surface so the pot is now worthless. I am so disappointed with this purchase. Maybe the cookware was better quality 10 years ago. Regards

David Gregg

David Greggasked

Cookware

Where do I get a new lid knob as it sheared off.

1 answer
Coast
Coast

I contacted Swiss Diamond in Melbourne and they mailed me the screws I needed. Ann was most helpful. Good luck

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