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charmaine g.Perth, WA
Great service value for money
From the first communication with Brett Johnstone the salesman through to the final installation of our panels nothing but great service and follow up. Andy Forster the installation co-ordinator does an awesome job answers all questions and from start to finish was quick installation even with slight delay from Western Power. Brett is a salesman who doesn’t believe in pushy, explains everything easily and ensures you are getting the best system.. installers turned up on time and did a expedient install. Left everything tidy and explained the investor itself
Highly recommend Technaus Solar for good honest service quick install and friendly staff. Great value for money as well
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LukeNorthern Region, NSW
Very happy
Very easy and done quickly. Very pleased with how the team communicated with me. Company was good to deal with and after sales support as been great . Would recommend thankyou
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SteveHunter Region, NSW
Fantastic install
The process was very easy and it only took the installers 3 hours. The system worked straight away and I could see the dollars coming off my next bill. Thanks
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Very happy customer
We were extremely happy with the service that technaus solar provided. From the first contact, home visit, then the follow up and the install. The installation was very professional and we very very happy with the way it was done.
Everything that the company said they were going to do they followed through with it. We found them to be a very professional company. We couldn’t be happier with their service.
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- Verified customer
Fantastic Experience
Prior to and post installation follow up from the sales team was fantastic. My experience was faultless I would highly recommend Technaus Solar & would be happy to speak to anyone.
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Brain APerth, WA
Avoid At All Cost! SCAM
A girl called me claiming to be from this company. She was very unprofessional loud abrupt, she kept talking and talking I had to get her to spell the company name multiple times. Her name was [name removed] or [name removed]. She said my number was given by the government to them. I know the government do not do this. I asked to speak to management she said she is the manager. My partner took the phone from me and the girl asked very invasive questions. My partner went along and put a time in for someone to call later that day. Then a gentleme...Read more
n called [name removed] or [name removed] rung my number again he was very rude there was laughing in the background and then the gentleman swore and hung up! If this is how this company tries to get business it’s very alarming! This is a scam! They called from an unknown number first then the mobile number +61406558252. Avoid these kind of calls at all cost. We just received a notification that our netbanking has been suspended call commonwealth. Never has it happened before but post this call. I have been to the police station and they are investigating. AVOID AVOID AVOID!Similar opinion? Write a review on ieatwords.com.au!
BB320Perth
Appalling treatment - deal with this company at your peril
Booked a quote with them, a person identifying themselves as a 'manager' called the day prior to the quote to confirm and told me my partner had to be present. I told her this was not possible as they would be at work. The manager proceeded to talk over me and state both home owners had to present, I asked why and was told we would not be left with a quote but would have to decide then and there if we were going ahead because ‘the rebates are changing’. I asked if I could think it through over night once we had the quote and was told NO, you ha...Read more
ve to make a decision then and there. Manager continued to talk over me whilst I voiced my concern. These are huge red flags. I told her I think its best we cancel the 'quote' appointment. Clearly this is a pushy company using stand-over tactics to get a sale. Avoid this company at all costs.Similar opinion? Write a review on ieatwords.com.au!
caroline
- 2 reviews
- 1 like
- Verified customer
Absolutely disgusting treatment of customers
As per my google review and Technaus response...the company lie constantly and have the arrogance to blame the customer, which has caused me to put a complaint to consumer protection and get my deposit back. Very surprised that anyone has had a system fitted recently and are happy. Judging by the previous reviews I can see what track we were heading down so decided to pull out. Also their facebook page disappeared after some very nasty reviews re 457 visa staff, there is a trail of your deception on the internet if any cares to research.Lie about that Techanus/ [name removed].....I dare you....
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BarryBibra Lake
- 2 reviews
- Verified customer
Disconnect between Sales & Installers
Obtaining a quote and information from sales was very straight forward and not at all pushy. Unfortunately when it came time for the system to be installed, the installers said they couldn't locate the panels on the roof in the way depicted by the salesman. This has led to an inefficient and under producing system that is disappointing and could have been done better. If considering accepting a quote from Technaus, I would insist upon an installer viewing the roof and providing an opinion on panel placement and panel size before accepting the quotation. Panel location is very important in order to maximise output and unfortunately in my case this did not occur.
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Nathan VMandurah
- Verified customer
Slime of a company
Got a quote and while getting many other quotes through other companies, Technaus lodged an application through Synergy and Western Power without my consent. When I decided on a company they couldn’t lodge the application as there was already an application done, so then had to cancel to create the new application.
Horrible pushy and sneaky service. Very angry.
Very over priced.
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Tim DPERTH
5 Stars
Overall very easy process. Salesman Lee was very patient with my bombardment of questions. Gave me all the answers I needed without just telling me what I wanted to hear, Gave me data to backup his claims on the true performance of my system. Was pleasantly surprised he didn't try to rubbish the competition and gave us confidence in his team.
Install was as expected, can't fault it, ran through the system onsite and so far so good.
Looking forward to seeing the bills
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Steve SmithPerth
Well done.
Brilliant.
No hard sales tactics. Lee was very helpful
Install was done with no issues.
Well done. Would recommend, no problem
1 comment
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kipmorrisPerth
Excellent Install
Technaus were excellent from start to finish. High quality components and a great price. very happy with the whole process from start to finish.
Salesman Lee explained the process from start to finish with no crap or hard sales tactics. no pressure and very informative.
Installers turned up on time and were very polite and finished the job in one day, left with no mess.
The system has been performing very well and loving the ability to run the aircon all day with no stress about the cost.
Very happy, highly recommend the guys at Technaus
1 comment
Technaus S.Technaus Solar
Hi Kip,
So glad you are happy with your system and the service we have provided. Thanks for taking the time to review, we appreciate it.
Team Technaus
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PaulPerth
- 2 reviews
- Verified customer
Poor customer service and long lead times
Sales person stated the wait time would be 4 weeks, after the 4 weeks passed I contacted them and was informed it would be a total of 10 weeks!!! We chose this company due to there quick installation wait time which turned out to be longer than other companies we were looking at. It appears as soon as we committed everything slowed down. Originally agreed to a 22 panel system but they only sent 19 with the install team (the install team were great, explained everything and had it all up and running in 2-3 hours).
As soon as we signed off on ...Read more
the installation of the system, we were handed the invoice which was due that day. This was frustrating as it didn't allow us to inspect the system and see if it works correctly over night. As it turned out the invoice was wrong so we held off payment until we had a correct invoice. This didn't stop them from still chasing payment and threatening use of debt collectors. In the end I had to chase them for a correct invoice so we could finalize payment. Would not recommend this company.1 comment
Technaus S.Technaus Solar
Hi Paul,
Sorry to hear the review of your experience. During this period we did indeed experience high demand and time before installation which we are sincerely apologetic about. We have since incre... Read more
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LauraPerth
Great Service, Great product, Great Price
Technaus we're the quickest to get intouch with my enquiry and we're the best priced from the outset with high quality components. Lee was great, very patient with all my questions and professional. another company said they would beat any quote but wouldn't give me a price without knowing what I have been quoted?? very odd way to do business, another company was also very competitive but we felt more comfortable with Lee's knowledge and Technaus. Thank you
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DavePerth
Excellent System, Very Happy
After getting door to door salespeople and other solar companies calling to pressure you into buying cheap solar systems for more than the price of the best, I got hold of Lee Proctor from Technaus solar! Lee was very professional and easy to talk with, explaining everything we had asked him with no hesitations or hurdles and backed up what he said with real facts! The whole process was very easy and we were non pressured into anything we didnt feel comfortable with, and Lee was very quick to get back to me with returning calls and messages. Ma...Read more
ke the right choice the first time, don't get caught in solar scams......You will get the best products that will give you real savings. Can't be any happier with our new solar system! Highly recommend Lee Proctor and his dedicated professionalism to anyoneSimilar opinion? Write a review on ieatwords.com.au!
NKAU
- 7 reviews
- 7 likes
- Verified customer
Manipulating sale man
The price was low but [name removed] was very unprofessional and pushy. He agreed on a price then for no reason revised the quote to extra solar panels when I asked if it was the same price he replied "Here you go mate. well played!" He then went on to try tell me the quote he has revised that I had apparently 'played' for had to have a certain inverter.
I sent his quote to another company who said that inverter wouldn't handle the amount of panels.
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- Verified customer
Amazing service!!
I was given an unbeatable price and received attentive and efficient service throughout the whole solar experience. I highly recommend Technaus Solar.
Carolyn
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System paid for and installed but still giving away free power.
Initially our dealings with technaus was really good but since we have had the panels up we cannot get in touch with with anyone. Our system has not been reconfigured and we are giving away power. Bills no cheaper just added cost of paying off the solar.
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Bruce GoddenSunbury
- Verified customer
Great system
Recently had our 5.3kWh solar panel system installed. Zoran guided us through the procedure expertly and answered our many questions promptly and in a manner we could easily understand. Our system is perfectly matched to our particular situation. Would recommend Zoran and his company to my friends.
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Technaus S.Technaus Solar
Thanks Steve,
Glad getting solar was as easy as it is for you, we appreciate your business and the time taken for your review
the TECHNAUS Solar team