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Reviews

4.4

649 reviews
5
(372)
4
(202)
3
(42)
2
(11)
1
(22)
  • Product Quality
    4.6 (337)
  • Return Claim MadeYes (7) · No (361)
  • Customer Service
    4.5 (231)
  • Shipping
    4.4 (247)
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Reviewer Photos & Videos

  • Verified customer

Great wine

published

Have purchased a case of mixed red wine and a case of mixed white wine and haven't been disappointed. Both cases have been of very good quality and were both very enjoyable to drink at home and for entertaining.



Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

  • Verified customer

Top shelf isolation supplies.

published

Great selection and purchase amounts. 2,6,12 or more. Reds, whites and bubbles haven't had one I wouldn't purchase again. Have found purchasing from emails easier than making snap decisions over the phone.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

  • Verified customer

Can't really rate it as it hasn't been delivered

published

I ordered the wine over 2 weeks ago and it still hasn't been delivered. Wine has not been delivered.

Shipping
Return Claim MadeNo

Review collected in partnership with The Australian Wine



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  • Verified customer

Always quality

published

Never had a bad bottle. The deals are good and had quite a few wines that i love that i never would have tried otherwise. Love the bonus deals. Delivery is pretty fast too.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

  • Verified customer

Excellent speed of delivery

published

Couldn't fault the service - from the time I ordered to the order tracking to the time it hit my doorstep. Would rate it 5 stars if there was some more premium Australian and International wine options

Customer Service
Product Quality
Return Claim MadeYes

Review collected in partnership with The Australian Wine

Janice Dann

Janice DannNorth Queensland, QLD

  • Verified customer

Great choice of a range of wines and easy to order and deliver

published

Some interesting good wines not found in your local bottleshops .Easy to use site, good useful informative reviews.Efficient ordering and delivery good too.We order quite regularily ans especially like a bonus coupon !

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine

  • Verified customer

very good wine selection

published

All of the wines purchased to date have been excellent. We have ordered several times and have been very impressed by each and every wine. A very convenient and good value way to purchase wine.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine

Jon Snow

Jon SnowMid North Coast, NSW

  • Verified customer

Beautiful wine with zero hassle

published

Love it or they replace it. I'm no wine buff, I just enjoy good wine without the lottery of choosing.
Even the customer calls come from recognisable numbers, if I dont want to speak I don't.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

Peter R

Peter RMetropolitan Adelaide, SA

  • 3 reviews
  • Verified customer

Always reliable

published

I have found I can choose a good selection of wines for a reasonable price. I have a preference for reds. Delivery has always been reliable. I will order more.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

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justine gilroy

justine gilroySouthwest, VIC

  • Verified customer

THE Wine company to use

published

This company is high standard in many ways. Firstly the wines are incredible. The selection range of grape, Australian, international and pricing is first class. The website is easy to use. The deals are always on point. Then you have the customer service. Speaking to one of the operators is a delightful experience!!

Customer Service
Product Quality
Shipping

Review collected in partnership with The Australian Wine

Donna French

Donna FrenchMetropolitan Adelaide, SA

  • Verified customer

Wonderful

published

Have always enjoyed the quality and selection of wine. Delivery is always fast and efficient. Nice to know you have money back guarantee if you’re not happy with your wine.

Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine

Sam B

Sam B

  • 2 reviews
  • Verified customer

Great wine Great price

published

Have had two different cases of wine from The Australian. One red only and one mixed. Both were great quality wine at a great price. Not a single bottle that I don’t enjoy. Would definitely recommend them

Return Claim MadeNo

Review collected in partnership with The Australian Wine

  • Verified customer

Good Stuff

published

Bought a doz of the Small Estates, Mighty Reds. Have sampled all now and there is not one that is less than very good. At the price they are fantastic value. I have anther doz.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

Jack Wajntraub

Jack WajntraubGreater Melbourne (Inner), VIC

  • Verified customer

Early days yet

published

Because we were still drinking wines I had bought late last year and earlier this year, so far we have only tried a couple of the mixed reds and they have been excellent.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with The Australian Wine

Stephen Allen

Stephen AllenGreater Melbourne (Inner), VIC

  • Verified customer

Strong impression early.

published

Just a new member. Speed of delivery and quality of the first bottle opened have me feeling confident I’ll be a regular. The value appears genuine too. Have placed a second order for a dozen recommended by a trusted friend. Good drinking!

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

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  • Verified customer

so far so good

published

so far so good but not outstanding - but at $160 ish per case to be expected! very drinkable and delivered promptly - I drink only red and at that price would order again

Review collected in partnership with The Australian Wine

Laurie

LaurieGreater Melbourne (Metropolitan), VIC

  • 2 reviews
  • Verified customer

Have not had a bad drop !

published

Great Taste and a very reasonable price, gives us great value for money.
What more can you ask for when you have delivery to your door
There is great variety and a range of prices
You are not pushed into or feel pressured to purchase
just continually informed on whats on offer and the bonuses
that are available.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine

  • Verified customer

Nice Wine

published

Delivered quickly, albeit without much notice. Wine is a very pleasant, drinkable McLaren Vale Shiraz and as such, meets our needs (well, wants, really)! We are enjoying it's uncomplicated character.

Customer Service
Product Quality
Return Claim MadeNo

Review collected in partnership with The Australian Wine

Scott

ScottMurrumbidgee Region, NSW

  • Verified customer

Excellent products and service

published

Great when opening the box and exploring the wines from known regions without having tried the wines previously. Coming recommended and validated as quality allowed me to try a wider range than if I was to visit a local store. The selection has expanded wines that I try both reds and whites. Best of all they meet my price criteria below $15 a bottle.

Customer Service
Product Quality
Shipping
Return Claim MadeNo
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Review collected in partnership with The Australian Wine

Lisa Dunn

Lisa DunnMetropolitan Adelaide, SA

  • Verified customer

Good service

published

I'm yet to taste a wine that doesn't represent value for money. I've ordered only red wines at this point in time. I have found that the shipping to be reasonable.

Product Quality
Shipping
Return Claim MadeNo

Review collected in partnership with The Australian Wine

Page 2 of 33
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Questions & Answers

Corey K

Corey Kasked

Is there a contract that you enter to join the club?

No answers
Keith Anderson

Keith Andersonasked

I want usual details of wine in your offer---4604002 Your voucher says 'full details on line'. I can't find any of the details wine drinkers always should have available. You say these wines are good, so please tell me the vintage year,the alcohol level
and cellaring years expected by the maker. Descriptions such as 'rattingly good ',velvety', ' inky smooth', 'fiesty', are gimicky
and not very helpful. Looking forward to hearing from you, Keith Anderson

2 answers
Keith Anderson
Keith Anderson

It seems that my request for what has always been regarded as basic information when ordering wine, is infomation you can't be bothered providing. So be it.

The Australian Wine
Alex D.The Australian Wine

Hi Keith,

Thank you for your question and we are very sorry you've not received a response from our team. I have provided your feedback about the recommended drink by date and alcohol levels to our marketing team to place in the offers which makes it easier for customers to make a decision on what they would like to order.

We do offer that information on our main website by searching the wines. If you would like some more assistance, please don't hesitate to give our customer service team a call on 1300 734 924 or send us through an email and we'll be more than happy to help.

Warm regards,
The Australian Wine

rosemary mcardle

rosemary mcardleasked

how can i order the top 12 red wine offer in today's sunday australian? can'r find it in your on line site.
thank you.

2 answers
The Australian Wine
Alex D.The Australian Wine

Hello Rosemary,
Thanks for your question, some offers are only redeemable over the phone, however without the voucher number I'm unable to double check this for you. Please could you provide the voucher number so I can have a look?
Cheers, The Australian Wine.

globalspark
globalspark

I have tried many times without success need to call.No idea why you cannot order on line

Get an answer from our members and The Australian Wine representatives

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