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Online store, Physical storeAlannahunicornCanberra
- Online store
- Verified customer
Not worth the money at all
Lens for Prada glasses could not be fitted as they were cut slightly differently to the originals. I was worried the frames would break if I pushed harder. Issue with website too - my profile showed 3 other peoples’ orders including their addresses!!
2 comments
Problem has been solved. Thanks for your communication and assistance.
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Joriz KMetropolitan Adelaide, SA
- Online store
- Verified customer
Affordable and high Quality replacement Lenses!
I bought a second hand prada sunglasses for a good price! Frame is as new but the lenses have been tarnished. Lenses are white on some places as a consequence of getting wet and leaving them without wiping according to the seller! So I was so happy that I found the sunglass fix online! Fantastic lenses! Affordable! And for additional $5 shipping- it arrived the next day after I ordered!!! I would buy again for sure! Highly recommend this seller!
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LisaGreater Melbourne (Metropolitan), VIC
So glad I found this service
Great service, pricing and the finished product looked amazing. Opted for mailing in my Ray-Ban (broke one lens) as couldn't get the other one out. They look brand new with perfectly matched lens colour. Kept me updated that they had received them and again when they where on there way back to me (It was a 1 day turnaround) with all the tracking info. Couldn't be happier. Highly recommend this service.
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- The Sunglass Fix
- Verified customer
Sunglassfix is a terrific find!!
I’ve just installed my beautiful new Ray Ban lenses that fit perfectly!!
Removing and re-installing was so easy! Their customer service person was friendly & helpful.
I’ve sent their email link to friends & family- SO pleased:)))
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As good as the reviews
So please with my repaired sunnies after dropping them and damaging the lenses.
Fast, efficient service with clear prompt communication turned around quickly in time for Christmas!
They even serviced my frames so now they’re as good as new!
Thank you!
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Great product with the Best customer service
Multiple repeat customer over many years. We own a water sport business and have replaced Maui Jim’s and Ray Ban sunnies with new lenses from Sunglass Fix. Excellent quality, easy ordering and the most friendly, helpful customer service I have experienced.
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Amazing service & extremely helpful!
The lenses are fantastic quality & the staff were super helpful. After I ordered the wrong ones, they sent me the new lenses at no extra cost & matched them to my glasses perfectly. Highly recommend!!
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- The Sunglass Fix
- Verified customer
Very helpful
I had no difficulty finding the right lenses, but could not get the tiny screw undone. Effort, WD40, brother, prayers... nothing worked.
So I packed it all up and sent it back, and after about 10 days I got my raybans back, good as new.
Sunglasses Fix is the right name for these very helpful people.
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BobAU
- 3 reviews
"Excellent service"
Excellent service from sunglass fix. My Oakley lenses were damaged and Oakley said it won't cover under the warranty and it cost me $15 to send it to Oakley for warranty check. When I ring Oakley service for replacement lenses, they said it will cost $99 for a new pair, when the whole sunglass cost only $120. Then I found sunglass fix through Google search. I ordered for a replacement lenses for my Oakley sunglasses. Received on time with out any damage. One of the lenses I received was loose from the frame. When I informed this to sunglass fix, the customer service person was ready to resend another piece with out asking further questions. Thank you very much sunglass fix. Great service and competitive price.
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MattBrunei
- The Sunglass Fix
- Verified customer
Service is as fabulous as the product
Having ordered 2 sets of my replacement lenses, upon receiving them, I was at first disappointed to discover that 3 of my 4 lenses didn’t fit my Arnettes. I emailed Sunglass Fix and they responded within 24 hours to explain that the calibration on my sets were out and that they would immediately resend 2 new sets after having tested them for sizing. This obviously made me feel much better about the situation and despite the extra wait, it was well worth it as the extra ‘free’ pairs of lenses are awesome. Fit perfectly as promised and do the job brilliantly, as they are even better than the original lenses, which is especially important given that I live in the tropics! Outstanding service and product.
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JoolsEdinburgh
- The Sunglass Fix
- Verified customer
Perfect fit...
I got a pair of non prescription lenses for ray ban RBX5228 glasses frame. They were perfect and the easiest lenses to take out and replace. I followed the help video and it couldn't have been simpler. I will definataly be buying again from Sunglass Fix. The delivery was quick and arrived
when they said and their communication was also excellent. Thank you for a great transaction. 10/10
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MikeSydney
- 3 reviews
Doubled the life of my sunnies and saved me a heap of money
My 3 year old Prada sunnies were getting all scratched up and embarrassing. I was looking at an expensive replacement and sad goodbye, until I found these guys who were able to send me replacement lenses for $35 in under a week. Indistinguishable from the originals. Very happy.
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WoodyHigh Wycombe
- The Sunglass Fix
- Verified customer
Fantastic
My Oakley 5s lenses had gone all bubbly. They are 50-60 quid to buy new whereas the lenses from sunglasses fix were 20 quid.
I knew they would be good quality as they are made in Australia and not some Chinese rubbish.
Quick delivery considering they were delivered from Australia. Fitted perfectly and my sunnies are now like new again. Highly recommended.
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DaversHolmfirth
- The Sunglass Fix
- Verified customer
Amazing
I only make reviews if the service is bad or excellent. I have to say excellent on this occasion. I did have my doubts about placing an order to the opposite side of the world to the UK. I placed my order on the 4/4/18 with tracking and received the order today 9/4/18. Would recommend no problems.
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CharlesLondon
- The Sunglass Fix
- Verified customer
Excellent Service
Very good experience with Sunglass Fix. needed some replacement lenses for my Oakley sunglasses and mistakenly ordered the wrong ones. Sent a note to Craig (CEO) and he responded on a Sunday. They sent me the correct lenses and refunded me for the ones i returned - no hassle. Really good service and will use them again.
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JimmyLondon
- The Sunglass Fix
- Verified customer
Perfect - couldn't have asked for better
Replaced some chipped Prada lenses and the ones from The Sunglass Fix were better than the originals (I opted for polarised lenses). Delivery was quick. Would recommend.
1 comment
Craig A.The Sunglass Fix
Hi Jimmy, appreciate your taking the time to provide feedback. It's great to hear the lenses are working out well for you and that you feel they are even better than your originals. Also hear they go... Read more
t there in a timely manner from the otherside of the world. We've been working hard on shipping improvments and are monitoring them closely so hearing directly from customers about faster shipping is important. I'll ensure I'll pass on your comments to the team here. It always makes them smile when they know what they are doing is great and helping people keep their favorite sunglasses longer. Thanks again, Craig Anderson CEO and Founder of The Sunglass FixSimilar opinion? Write a review on ieatwords.com.au!
- The Sunglass Fix
- Verified customer
Quality replacement lenses at a fraction of the cost!
I had two $300+ designer sunnies that I was ready to toss due to badly scratched lenses. The Sunglass Fix company replaced the damaged lenses at a fraction of the cost that I was quoted by the optometrist. In my opinion the replacement lenses look and feel like they’re better quality than the originals. Throughout the process they were highly communicative, helpful and extremely responsive. I highly recommend this service.
1 comment
Craig A.The Sunglass Fix
Hi Sandro, Thanks so much for taking the time to share your feedback and experience with The Sunglass Fix. It means so much to the team here when we hear how much we are helping customers like you a... Read more
round the world keep their favorite sunglases! Again, Thanks for the kind words and look forward to helping you keep all your sunglasses for much longer going forward!. Craig - CEO and Founder of The Sunglass FixSimilar opinion? Write a review on ieatwords.com.au!
Bruce B.Camarillo, California
- The Sunglass Fix
- Verified customer
The Sunglass Fix is simply amazing.
I had a pair of Prada sunglasses with two badly scratched lens, one of which had actually fallen out. The Sunglass Fix replaced the lens with a quality of lens that, I believe, actually exceed the original quality of the manufacturer; quite simply, my sunglasses are better than new for a mere fraction of the price of a new pair. The communication of the company, the lightening quick repair turnaround and the amazing quality of the repair easily earn 5 out of 5 stars.
1 comment
Craig A.The Sunglass Fix
Awesome Bruce, glad we could help. It really means a lot to us when you leave such nice feedback. The team here certainly try their best and take great pride in their work. Hearing they are making ... Read more
a difference brings big smiles to their faces so I'll be sure to let them know! Very much appreciated. Craig Anderson CEO and Founder of The Sunglass FixSimilar opinion? Write a review on ieatwords.com.au!
KissMiss
- 55 reviews
Great service.
my Ray Ban replacement lenses fit perfectly and my vision is relaxed, very happy with the customer service provided, the instructions to replace lenses were easy to understand & straight forward.
1 comment
Craig A.The Sunglass Fix
Thank you very much KissMiss. It's very nice of you to take the time and let others know you enjoyed using The Sunglass Fix. I'm glad we could help you keep your favorite sunglass running like new. ... Read more
Craig Anderson CEO and Founder of www.thesunglassfix.comSimilar opinion? Write a review on ieatwords.com.au!
- The Sunglass Fix
- Verified customer
amazing lenses, super friendly service
these guys went above and beyond when there was a slight glitch with my order, and as it turns out, the lenses are even better than my original Maui Jim's. dead serious. HIGHLY recommend!
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Questions & Answers
Mike Masked
Dear Sunglass Fix,
I have a pair of Maui Jim Stingray sunglasses. Model number is MJ-103-10. Tortoise frame. Polarised brown lens with a mirror finish. I've cracked the right lens and would like to replace. How do ensure I get the right lens colour and mirroring. And what kind of lens do you provide for this model please?
Thanks
Michael
2 answers
Craig A.The Sunglass Fix
Hi Mike, your best bet is to visit our website at this link:
https://www.thesunglassfix.com.au/sunglass-lenses/maui-jim-mj103-stingray-replacement-sunglass-lenses-55mm-wide
This is the product for your frames. We have a wide selection of lenses we make for the Stingrays. However, it's hard to know exactly what lenses you have. From what I can tell the MJ-103-10 specifies the Stingray in the Tortoise frame but not the lens colour.
You can send our care team an email with a photo to [email protected] and they can probably help you ensure you get the closest match if you can't work that out from the website.
Hope that helps, Craig and the Sunglass Fix Team
Thanks...I've ordered the lens'.
Best
Mike
Margaret Dasked
How long does the replacement lenses last my Maui Jims lasted 2 years lost the colour in one of the lense can’t wear them anymore looks distorted and horrible
2 answers
Craig A.The Sunglass Fix
Hi Margaret, Replacement lenses like original lenses vary greatly in useful life. Much of the life of the lenses depends on the type of lens you have and the way they are treated and stored.
Non polarized lenses can last longer and their manufacturing process is simpler. They usually are a lens that is coloured and then treated with coatings to protect the lens.
Polarzied lenses are usually multiple lenses fused together. This fusing is usually a robust process but can deteriorate over time in extreme situations like heat or chemical attack and once the layers start to separate the process usually progresses as more things can make their way between the fused lenses causing further separation.
That said, I've seen lenses last for a week as they get scratched through a large drop or contact with a very sharp object in a bag affecting the main visual portion of a lenses. I've also seen both regular and polarized lenses last for 7 or more years with good care.
Lenses are also made from different material. Maui Jim uses Glass lenses in some of it's models as well as plastic in others. Plastic is lighter and safer and can be used in many rimless light frames models. Glass, being 3 times as heavy is usually used in full framed sunglasses. Glass is harder than any plastic hard coated lenses I've seen on the market. Therefore, it's usually stronger in terms of scratch protection. That said, one drop and the heavy lens can hit the ground and break destroying the lenses. They also tend to not be as comfortable to wear.
If I had to put an average on how often I would think people would replace their lenses I would say regular lenses would probably last a good 3 years of heavy use if kept from bad scratch scenarios. Polarized would probably last around two on average. That said, replacing lenses every 2 or 3 years would mean you have good performing, clear vision for about 6 cents a day for polarized and about 2 cents a day for regular lenses.
They can last a lot longer if cleaned with warm soapy water on a monthly basis or right after exposure to chemicals such as sun screens, bug spray, or perfumes. Also storing them in a microfiber case can do wonders for keeping them scratch free. I do find it amazing how many scratches take place when sunglasses are not in use compared to when in use.
Again, I have a pair I haven't treated considerably well that's polarized and are 6 years old. However, I've also gone through some much quicker by cleaning them on a dirty t-shirt with something that cut through the lenses.
We are always looking at ways to improve the lenses and hope that someday the technology and manufacturing processes available will improve so the lenses last even longer. However, with replacement lenses available and becoming more commonplace at least there's a much more cost effective option than buying an entire new pair when your lenses get worn. They certainly are the most important aspect in terms of performance so having clear, good performing lenses, is important.
Hope that helps, Craig Anderson CEO and founder Sunglass Fix
Thanks very much will have to order some more as they are the most comfortable sunglasses to wear iv had the frame for around 8 years
Jess Warrenasked
Hello I was wondering if you supply replacement lenses for Burberry 3088 sunglasses ? Thanks, Jess
1 answer
Craig A.The Sunglass Fix
HI Jess, I just checked our site and unfortunately we don't carry the 3088's yet. However, we would have not problems making and installing a pair for you.
It's the same price as buying the lenses with the exception of mailing cost. However, it's a very easy process.
Here's more information on our site about getting us to make and install lenses for you.
https://www.thesunglassfix.com.au/custom-sunglass-lenses-for-all-brands
Also call us in 1800 Sun Fix is you want to discuss how it works and have them help you get an order in.
Thanks, Craig and the team at Sunglass Fix
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Craig A.The Sunglass Fix
Hi Alan, we do guarantee fit regardless of the problem. Many times people order the incorrect lenses for their frames and we can quickly help identify that issue for you and get you what you need. A... Read more
s for the website and you having other peoples orders in your account I'm sorry. I'm not sure what the problem is as that's the first time we've heard of this issue. If you could contact [email protected] or call 1800 SUN FIX we'd be more than happy to sort our your lens issue and dig into what might have cause the orders being attached to your account. Thanks, Craig Anderson CEO and Founder of Sunglass Fix