Trampoline Warehouse

There seems to be some confusion from customers not being aware that Trampoline Web and Warehouse in Victoria are not Trampoline Warehouse.
Call or visit us to discuss your needs and be assured you are purchasing the right trampoline for your family from our family.

We bought a 14' trampoline from these guys for our youngest's birthday. The people on the phone were courteous and accommodating and they had it delivered to us in Ipswich the next business day. The trampoline is a bit squeaky and noisy when a few of the kids are on it at the same time, but it's heaps of fun and none of them have broken any bones yet :)
affordable, local supplier

Had my own delivery driver go there to pick up trampoline to ship to Vietnam. Frank. At the warehouse was unable to assist driver in anyway. 1st visit nobody to be found in warehouse at all.. pls. Spend yr Money on a better product no matter if it costs a little More.. absolutely [censored word removed] service..

Ordered a trampoline for Christmas, parts of it arrived today but no poles. Can't contact Trampoline Warehouse and freight company doesn't want to know about it. Disappointed daughter who still doesn't have her Chistmas present. Do not order from Trampoline Warehouse ever. Have tried emailing and calling, no response received

Don't buy from these unprofessional dealers!! You will be disappointed, or even worse your children will be. The main part of the trampoline is missing and with 2days till Christmas I think I will have one upset daughter! I took an annual leave day to assemble the trampoline we paid for a month ago which was short one carton on delivery, after blaming the freight company we received the missing parcel only to find out today when I was attempting to assemble that the main parts are missing!

I ordered a trampoline for my son for christmas. It came quickly but missing the most crucial parts ie legs, t pipes, mat to jump on, springs. I have tried contacting them and cant get through. The freight company was just as useless. I should have read all these reviews before purchasing. Off to the department of fair trading for me. DO NOT BUY - Trampoline Warehouse is a trading name of Swift Direct PTY LTD
Quick delivery
Everything - missing parts, bad customer service

The worst service I have every received when purchasing online. Our order went missing and they won't refund our money. Successful business are built on service and integrity and that's something your business has nothing of..... Absolutely Disgraceful service with no idea about looking after the customer. Do not use this company

Trampoline ordered 21Nov12 as a Christmas present for my kids. It's now the 22 dec12 and still no trampoline. To make matters worse no one seems to care! Called trampoline company they tell me to call their freight company? Sorry I thought I purchased the thing from them not the freight company. Can't get through to either now. Don't buy from these people!

Didn't deliver...at all!

My wife purchased a trampoline from this company for our daughter for Christmas. Ordered last week of November, it is now 19th December and we still don't have it. I have had to make numerous calls to trampoline warehouse and their freight providers and it doesn't look like we will be receiving our trampoline in time for Christmas. I understand there are often freight delays, but the lack of support or service from trampoline warehouse is as bad as I have experienced and I do business with suppliers from all over the world, so I have a lot of experiences to draw from.
My advice, don't bother using this company. It is not worth the hassle and they don't deserve your business!!

Not able to deliver in a timely manner.