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JoanneGreater Melbourne (Metropolitan), VIC
- 2 reviews
Great service,would thoroughly recommend
Owing to the current COVID 19 restrictions we are not able to go ahead with our travel plans in July.
I emailed asking what the situation is with the travel insurance. Is it held over until we can travel, can we get a credit or refund. Within 24 hours I had a response asking me if I would like a full credit, this has already been processed and will be refunded. I would definitely use this service again and would highly recommend them. Thank you, Travel With Jane!
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Diane DonnarummaWide Bay-Burnett, QLD
- 2 reviews
- Comprehensive Travel Insurance
- Verified customer
Great service and product
We had to swap to another booking date and it was no problem and they were very helpful. I am sure if we have to make a claim it will be just as easy to do.
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Review collected in partnership with Travel With Jane
VonneySouth Australia
- Comprehensive Travel Insurance
- Verified customer
Highly recommend the service
Owing to the Covid-19 I had to cancel my insurance. I was worried if I would receive a complete refund. I did not need to worry they refunded in full and responded extremely fast. I have travelled with Jane many times prior and I have recommended them to family and friends. My sister who chose another travel insurance company was not so lucky; she has learnt and for future travel she will choose Travel with Jane
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Review collected in partnership with Travel With Jane
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ThomasGreater Melbourne (Outer), VIC
- Comprehensive Travel Insurance
- Verified customer
Great Customer Service
We took out an overseas travel policy only to find that we couldn't travel because of a terminal diagnosis for our son in law. Of course we were (just) outside the 14 day cancellation window. However, the company gave us a full refund. Wonderful service.
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